WTPhelan Insurance
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WTPhelan Insurance
Why have thousands of families trusted WTPhelan for over a century? Because we are one of the largest family owned independent agencies in New England. With access to over 25 different insurance companies, we find you the right coverage at an affordable price. Contact us today. AssuredPartners, Inc. is proud to announce Lehrer & Madden Insurance Agency, Inc. (Lehrer & Madden) of Natick, MA has joined AssuredPartners.

Since 1898, WTPhelan has been helping people prepare for life's events-marriage, the birth of a child, buying a new home or car-and providing the most appropriate insurance policies and coverage. Our caring, experienced agents can help you design the right solution for your needs and budget. We offer a comprehensive range of top-rated products to protect your personal interests.
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Established in 1898, WTPhelan & Co is a fourth generation, family-owned and operated insurance agency. As community-based insurance specialists, we understand how important it is to be prepared for life's events: marriage, the birth of a child, buying a new home or car, starting a business. We're committed to making certain you are properly covered.
My heart sank as my friend told me about her near disastrous walk with her dog in Boston's Back Bay neighborhood. We are a well-established independent agency, which means we can offer you access to over 25 insurance companies that specialize in New England home insurance. We do the shopping for you to find the best match.
Many employers have reduced the life insurance benefits they provide in an effort to cut costs; your life insurance benefit could be reduced or cancelled without your knowledge and expose your family.

David Ramsey, a WTPhelan principal, has been helping generations of our clients prepare for the unexpected-the loss of a loved one, a family member experiencing a disability or needing long-term care-by providing the best insurance plans and coverage.With access to over 100 financially strong Life, Disability and Long-Term Care Insurance companies, WTPhelan can help you design the right solution for your needs and budget.
My heart sank as my friend told me about her near disastrous walk with her dog in Boston's Back Bay neighborhood. AssuredPartners, Inc. is proud to announce Lehrer & Madden Insurance Agency, Inc. (Lehrer & Madden) of Natick, MA has joined AssuredPartners. AssuredPartners, Inc. is proud to announce Joseph A. Glynn Insurance Agency of Waltham, MA has joined AssuredPartners.
Reviews (12)
Jill Geiger
Jill Geiger
Apr 21, 2020
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I’ve received nothing but excellent service from WT Phelan. Everyone with whom I’ve had experience there has been responsive, professional and pleasant - most recently Paige (thanks Paige!). I’ve always felt that they have my best interests at heart and friends I’ve referred to them have said the same.
Mary Ann Pesce
Mary Ann Pesce
Mar 13, 2020
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WT Phelan knows how to do customer service right. Their responsiveness and professionalism are at the very highest level of anything I have experienced. Every time I have had an issue, they were right there for me....responded immediately, got the answers I needed, and even took action on my behalf. They go above and beyond every single time. Mary M and Tricia C are two of the representatives who have handled my issues quickly, easily and professionally. These people get what it means to be customer-centric. “A+” all around!
Christine Elizabeth Mistretta
Christine Elizabeth Mistretta
Feb 27, 2020
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Marko and the team at WT Phelan were absolutely amazing. They took a very confusing and intimidating process, and made it fast, simple, and painless. thank you so much.
Susan Squillante Brosnahan
Susan Squillante Brosnahan
Jan 30, 2020
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WTPhelan is amazing. They are always available when I have questions about coverage or need to make changes. My agent in particular is very diligent about noticing and notifying me if she thinks I need to make updates to my policy. She has always been there to walk me through things step by step. She explains things in clear understandable ways for those of us who don’t speak Insurance! They are priced right and offer many other benefits to go along with your policy. Highly recommend them!
Mark J. Sullivan
Mark J. Sullivan
Jan 06, 2020
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I've been a member at W.T. Phelan for at least 20 years. Any issues that I have ever had were taken care of correctly and promptly by Marie, she has helped me immensely.
Gene Lawton
Gene Lawton
Dec 20, 2019
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5 Stars
I would highly recommend WT Phelan to both personal and business customers. Their account managers are knowledgeable and willing to explain insurance coverage with a smile. I have been very impressed with both the Lexington and Burlington offices.
Cathy Larkin
Cathy Larkin
Dec 05, 2019
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I’ve experienced great customer service since changing to WT Phelan almost 2 years ago. Cathy P. the agent I’ve dealt with...Very quick to respond to questions. Have had 1 minor claim since being with them... very efficient and helpful response and overall great experience. I highly recommend this agency.
Peter Meyers
Peter Meyers
Nov 25, 2019
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Paige has been amazing on customer service. She’s made some recent transitions in coverage really easy to navigate. Really appreciate that!
Nick Ypsilantis
Nick Ypsilantis
Oct 16, 2019
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I am a new customer and found the professional to be extremely knowledgeable in presenting the most effective options and the best price. I am thrilled to be working with this fabulous team.
Sarah Demopoulos
Sarah Demopoulos
Sep 24, 2019
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Incredible customer service! staff here are friendly, knowledgeable, helpful, and explain everything. another plus is their staff is super quick to respond to email, phone, etc. james and marko rock!!
Chris B.
Chris B.
Jan 29, 2014
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Find another insurance carrier. In 17 years we never had a claim. We where hit by another vehicle and they paid $700.00 of our $3,000 in damages. They will not return our calls
Leah G.
Leah G.
Feb 17, 2009
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Stay far away from this place! They continually don't return phone calls and emails which is not only frustrating but it has cost us money and added some serious liablity. When we asked them to review one of the 4 policies we have with them, they waited 3 months before getting back to us by which point the policy had already renewed and there would be a penalty to cancel it. We also asked for our AAA discount to be applied- it took almost a year for this to be done!!!! Most recently, they informed us that our homeowner's insurance was put into the system incorrectly and for the past YEAR