Damonte Ranch Animal Hospital

Everyone was nice And the doctor called back to check up on my Emma Who is 13 years old

I will start that the revolving door of changing doctors at Damonte Ranch Veterinary are knowledgeable and competent. But as the saying goes, doctors do not make great business owners and this is no exception. Dropped my dog off prior to 8 a.m. and recieved no updates throughout the day. At 530p.m., I opted to pick her up, with her not being examined all day. I understand my dogs ear infection was not critical, but all day for a quick checkup & script? Seems questionable.
I throw caution to those who choose to use this vet. If your a person that relys on some sort of a schedule, this may not be

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I dropped off my dog at 8 AM for a routine check-up, expecting to get him back within an hour or 2 hours tops. 8 hours later he still hadn't been seen by the doctor at all! This is a horrible way for a dog who is already skiddish at the vet to have to spend their day. I will not be returning and I recommend others seek out different alternatives.

Today I requested three routine prescriptions for my dog. When I received them, all three were written incorrectly. Long story short, after a conversation with Dr Baker screaming at me for an error they made, they refused to call Costco with the correct information insisting that I drive all the way from north Reno to south Reno to pick up the… corrected prescriptions. Even after calling the state board, they still would not phone them in. Had I filled these prescriptions as written, my dog would be not have survived (wrong insulin dose). they were rude, unaccommodating and unapologetic

Dr. Baker is amazing. She truly cares about your pet. I had an emergency with my 12 year old Pekingese and she helped me every step of the way. She answered all of my questions after hours and provided guidance even when she was on vacation. She provides frequent updates on the status of your pet, using an app that has the pet talk and tell u what is going on. It is so cute and comforting. She is extremely knowledgeable and I can’t begin to thank her enough for helping save my little Sadie’s life. She treats your pet as if it were her own and leaves you feeling very confident in her care. I

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
We were referred to Dr. Baker through friends, and our dog was a patient from the week we brought her home from the shelter. Dr. Baker and staff went above and beyond letting my husband and I know how our dog was while there. We have since moved away and wish we could find a vet as fabulous.

Over the years, I have had 4 dogs treated by Dr. Baker. We moved to Reno in 2014, and both of my dogs were old at that time. When my mastiff developed lymphoma, Dr. Baker was quick to make the diagnosis and recommend treatment. I also obtained referrals from our vet from Hawaii and got the same feedback. I trust her professionalism, her diagnostic skills, and her treatment plans. She is a great vet. Plus, my dogs love her!

There are so so so many good things to say about this vet! Dr. Shelby Baker really takes the time to make sure your pet is well taken care of! I really don't think she ever stops working. She made sure that my cat was well taken care of the day of, and then she messaged me several days later to make sure my cat was doing better! Even after hours! She just earned herself a forever patient. Love the staff her too!

We recently moved to Reno from Arizona and I had the same vet for over 20 yrs. Our elderly dog was failing and my neighbor next door told us to take her to Dr. Baker at Damonte Ranch Animal Hospital even though it was in a different part of town. We are so glad we did because not only did Dr. Baker get us some more months with our old gal, but… she also was caring, warm, empathetic, gentle and kind when we had to put her to sleep on 12/31/19. We miss her alot, but were ever so grateful that he final minutes were in such a peaceful place. We also received a really nice card and some paw prints

We’ve been coming to Damonte Ranch Animal Hospital and to Dr. Baker since we got our cat-son, Butters, 8 years ago. The staff is always friendly and professional and amazing with the fur-babies. Our girl Luna… (border collie/lab mix) always enjoyed her visits to the vet and when we lost her last year Dr. Baker and the staff sent a lovely note to us. We just got a new puppy and he had his first visit with Dr. Gilbert, who was also very thorough and friendly with our boy. We will continue to bring all the furry members of our family here!

Dr.Baker and her entire staff are warm and welcoming at every visit. They go above and beyond to communicate and make sure you understand. Dr. Baker will call you at 9pm at night if she needs to so that she can answer your questions and you and your pet can rest easy. Sadly, the time came to make a decision on our dog, Hank. Dr. Baker and staff were kind, caring, and compassionate.

This place is wonderful. I had to have my furbaby put down a few days ago. Dr. Baker and the staff were amazing! They were so compassionate and understanding. I would highly recommend this place.

Dr Baker and Dr Carr and staff truly love their jobs. It shows in their patient care and in the amount of time they spend reassuring their clients. Thanks you for all you've done and continue to do for our fur family!!!

I am a huge fan of Dr. Carr. He has taken care of my 9 year old rescue, Duke over the past year. He is very professional, knowledgable and doesn't hesitate to get down on the floor and love on him the whole time he is checking him out. He calls to follow up and explains the treatment plan completely in a way that I totally understand. I would highly recommend Damonte Ranch Animal Hospital for the loving care of your pets.