New Hope Animal Hospital
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New Hope Animal Hospital
Located in Durham, the veterinarians at New Hope Animal Hospital are committed to your pet's health. Durham based New Hope Animal Hospital excels in the science of Veterinary medicine and was founded in 2003. Since then, Dr. Soren Windram, Dr. Christine Bush and our staff have provided compassionate veterinary care in the Durham and Chapel Hill area.

New Hope Animal Hospital is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We provide friendly, informative, and supportive services for you and your pet, while maintaining a superior working environment for our employees. New Hope Animal Hospital offers the Durham animal community emergency veterinary services as well as medical, surgical, and dental veterinary care.
Services
The New Hope Animal Hospital warmly welcomes all our Durham and Chapel Hill community members. Every day, your pets bring love, joy and affection into your life and we know that's important to you. As a full service veterinary clinic, we love caring for your animals in the same devoted way we care for our own.
Soren has been with New Hope Animal Hospital since 2003. He spent the previous 6 years (1997-2003) practicing at the local emergency and critical care hospital here in Durham, before the birth of his first daughter led him toward a more regular daytime schedule. Soren graduated from Duke undergrad in Biomedical Engineering and then from Michigan State University's College of Veterinary Medicine in 1996.
Welcome to the New Hope Animal Hospital New Patient Center! Find out how our website can help you and your new family member by utilizing our online forms and information as to what to expect here at New Hope Animal Hospital. Please feel free to explore our virtual office tour and veterinary resources, as well as the different payment options that we offer.
Our caring, compassionate staff is excited to welcome you and your pet into our veterinary family. We strive to provide exceptional service for each and every visit. Whether your pet needs a wellness exam or specialized care, you can depend on our veterinary care team. When selecting a veterinarian, both you and your pet should feel comfortable with the animal hospital you choose.
1. Payment is expected when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill. 2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks and cash. All cards must be signed by the owner of the card.
Reviews (16)
Abraxas Jinx
Abraxas Jinx
Dec 05, 2021
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My cat needed some heavy dental work, and not only did they get her feeling her best, they were very good at putting her at ease. I had to bring her for a follow-up a week later, and she meowed anxiously the whole ride there, but after the doctor had a moment with her, she felt safe again and was much calmer on the ride home. ❤️
Tiffany Williams
Tiffany Williams
Nov 24, 2021
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I’ve been bringing my animals here for over a year now and I always leave satisfied and confident in the services that they recommend and/or provide. As a former vet technician I can say this place is reasonably priced and provides excellent quality animal care. And every single person I’ve interacted with has been kind and personable. I’ve seen several vets here and have been happy with all of them. I’m grateful to have found a place when I can confidently obtain proper care for my furry family members.
Tiffany Harris
Tiffany Harris
Nov 14, 2021
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Positive: Professionalism, Value
I was disappointed bc I realized that this vet only takes appointments but the the people inside were so nice about it. They even came out and provided recommendations on where I should take my dog. They were very professional and considerate about my situation.
Ben P.
Ben P.
Sep 21, 2021
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My wife has been bringing our dog here for most of her life. Unfortunately, this is likely the last time due to delays in notification and picking her up. She had a routine teeth cleaning and let it be said, the techs I spoke with were great and informative. The disconnect was apparently between two people not communicating and no one notified us that our dog was ready to be picked up. Instead of getting her, bringing her home and feeding her since she hadn't eaten since the day before due to the anesthesia, she sat in there for an extra three hours. To make things worse, the entire pickup process
Lori Zeh
Lori Zeh
Aug 30, 2021
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I have been using New Hope since I moved to Durham 8 years ago. They are pleasant and I've been able to get appointments when needed. Their prices are average.
Joyce
Joyce
Jun 02, 2021
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Recently had to lay my Daisy to rest. The staff was very caring. They allowed my family to say our good byes in a private room. She is pretty large dog, I was amazed at how the tech carried her to the room in her arms wrapped in a blanket and placed her nicely on a large pillow. I also received a empathy card with her paw print in the mail a few days later. Thank you all for your service and thoughtful gestures.💖
Jean Lebron
Jean Lebron
May 15, 2021
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Can't say enough good things about Dr. Miller and the staff at both of their clinics. They love animals and treat them very lovingly. I highly recommend them
Karin Yates
Karin Yates
May 10, 2021
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I would recommend they hire more veterinarians as it seems so difficult to get an appointment. If you don’t want to wait a week you can get “emergency” appointment and pay more, but not everyone can do that.
Heather Werner
Heather Werner
Jan 25, 2021
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I've been bringing my dogs to New Hope for almost six years now, despite moving an hour away, because they are hands down the best Vet in the area and super worth the drive. They have been so kind and professional to me and my dogs every single time I have ever been in. The front office staff and Vet Techs answer every phone call question with so much kindness and professionalism- it always sets me at ease. Every time we've had an emergency they've managed to squeeze us in and help us out and I just cannot overstate how wonderful they have been and how grateful I am to them for always being so
Adam DeSantis
Adam DeSantis
Jan 07, 2021
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The staff are the nicest, most patient, and most helpful people you can find. There isn't a question you can ask that they will not help you with, and I've always been treated politely and with respect. The costs are reasonable and upfront. Most importantly, my babies feel comfortable and safe in their care.
Becky Myers
Becky Myers
Apr 11, 2020
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Strong responsible, ethical, community oriented pandemic protocol, practicing curbside strictly at NHAH, was superior to other veterinary hospitals I've visited or patroned in last 4 weeks. Dr. Beth, Emily, Stephanie, and stellar client service reps took care of my geriatric, painful black beauty panthress Tink with such TLC, I didn't worry at all… while separated from her, a RARE occurrence between Tink and I.
Diagnostics were timely and efficient, confirming suspicion, and enabling a plan of monitoring and potential progression if does or does not improve. New Hope staff communicated often
Stephanie Pearson
Stephanie Pearson
Jan 06, 2020
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They were very caring and understanding about my baby kitty Cyd....they were very compassionate and empathetic as well. The staff there are wonderful people who care.
Watson Fitts
Watson Fitts
Oct 15, 2019
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The veterinarians are very informative and professional, but also friendly and patient. The same can be said for the technicians, who are always there with a treat and smile. The wait times are never terribly long, even for unannounced visits.
My puppy was spayed recently, and they made sure we had everything we needed. They did a great, clean job with the sutures. Every other visit I've made, whether scheduled or a simple tech visit, has been equally pleasant. It's a bit further from our home in Carrboro than other offices, but it's definitely worth the extra time.
Carrie Herring
Carrie Herring
Oct 01, 2019
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I’ve been taking my many cats and dogs here for seven years. I’ve never had a bad experience. Soren was incredibly kind when I had to let my old dog go. Ann has been amazing with her support when my big cats gave needed tooth extraction for a weird genetic issue. Beth is my favorite vet to see when we bring the cats in. She’s so nice and is so… great with my cats. Lucy at the front desk? She’s the best. Bring your animals here, I promise you will have a great experience and the very best care. You get a team of awesome vets who care about your animals and about you
Jessica Alfonzo
Jessica Alfonzo
Apr 12, 2019
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Dr. Beth is the best! My senior rescue loves her (and all the staff!) and he normally hates pretty much everyone. She has done an amazing job taking care of my dog and always answering all of my many questions!
Carol Siebert
Carol Siebert
Dec 10, 2018
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We've taken our dogs to New Hope for more than 15 years. Dr. Soren and his team are the BEST! They always take time to get to listen and to explain what's going on with our pets, as well as what the treatment options are. We recommend New Hope to anyone who wants a caring vet!