Kelly Imports
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Kelly Imports
Kelly Imports is the largest independently owned import auto service in Jackson County. Whether you need scheduled maintenance, emergency repair, or advice on buying a vehicle, Kelly Imports is here to meet that need. We have provided professional auto repair and maintenance since 1978 with the highest of standards.

Our goal has been and always will be to treat each vehicle as if it's our own. For more than 38 years, Kelly Imports has provided exceptional service for vehicles from foreign-owned companies and domestic vehicles while keeping up with the ongoing changes in the automotive industry. Kelly Imports has been in business since 1978 providing professional auto repair and maintenance.
Services
If you're in the market for a used car, consider bringing it to Kelly Imports for an inspection before you buy it. Most dealers want to sell a good product, but they can't know every car and most aren't technicians. We'll provide detailed information that can't be found online. A thorough, professional inspection from Kelly Imports will help you find the car that's right for you and it can give you some strong bargaining power.
When your car begins to fail, you don't want to wait until the problem gets worse. At the first sign of trouble, bring it into Kelly Imports. With our expertise, any mechanical issue your car is experiencing will be fixed accurately in a timely fashion. It's hard finding a reliable auto mechanic that specializes in European, Asian, and other foreign vehicles.
Kelly Osborne opened his doors in 1978 with one goal in mind - treat each vehicle that is worked on as if it's his own. Working toward that goal, Kelly Imports is the largest independently owned import auto service in Jackson County. If you would like additional information or have any questions, please contact us today.
Reviews (17)
JennDan Stanton
JennDan Stanton
Dec 31, 2021
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They were great to work with. We needed maintenance on two of our vehicles. They worked with our schedule and fixed everything perfectly. Thank you!
Nicole G.
Nicole G.
Sep 10, 2021
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I won't take my car anywhere else but Kelly Imports. I recommend them all of the time. Bill & the rest of the service staff are always professional. They explain issues with the vehicle clearly and provide print-outs of everything that was looked at in the vehicle. They are extremely thorough, fair in price and do a great job! I trust Kelly Imports with my vehicle 100%!
Jim Y.
Jim Y.
Aug 04, 2021
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I Just want to give a shout out to Bill and the service crew at Kelly Imports. I've been to other repair facilities in the area and these guys are by far the most knowledgeable and professional. I strongly recommend them and will not take my Mercedes anywhere else!
Flip R.
Flip R.
Jul 16, 2021
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Never again my Mercedes SLK 230 had more problems after they worked on it than when I took it in for motor mounts. Took it back didn't even want to look at it.
Brent Koors
Brent Koors
Apr 24, 2021
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Failed to pull the pin on the timing belt tensioner when they did a head gasket replacement on our ‘07 Outback. Took it back to them a couple times because of the rattling tensioner, only to have them tell is all good before it “jumped timing” and lost oil pressure. They denied it throughout a year of court proceedings including submitting falsified statements to the court regarding facts of the case. Since they were able to pay an unethical lawyer to persuade a judge that we shouldn’t be allowed to represent ourselves pro se as the law provides, we were only able to get them to settle
Jodi O.
Jodi O.
Apr 12, 2021
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Brought in my 2008 Mercedes C-class that needed some love. They were super friendly, great communicators and did what they said. No pressure help and they showed me the items that needed replacement. These guys know their stuff and I highly recommend taking your cars here.
Wes Barkley
Wes Barkley
Mar 01, 2021
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Took my Prius for the ABS, traction control and brake lights all coming on at once. First they fixed one problem that did get rid of them, then after driving for a few days the problem came back, took it back and they found another problem that may have been the main problem, fix it and without trying to upsell me like most places would.
Quite a few weeks later and the fix is going strong.
10/10 would recommend them if you have a Prius.
Sam Forbes
Sam Forbes
Feb 22, 2021
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I have an 05 Subaru wrx and had an alternator done here about a year ago, they replaced the battery and the alternator and ever since then my car has had a voltage regulation issue, since then I’ve tried to fix it, I’ve had 3 different alternators 2 batteries and I still have the issue. I’ve taken it to many mechanics since to try and chase this issue down but still no luck.
Amir Maleki
Amir Maleki
Feb 14, 2021
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Very professional, upfront and honest pricing. Very happy to have found this shop! Would definitely recommend 👍
Timothy Sayles
Timothy Sayles
Dec 06, 2020
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Excellent shop. Less expensive than the dealership, with high quality work and customer service. Highly recommend.
Ob
Ob
Jul 26, 2020
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Does not stand behind their repairs. Went in for timing belt and water pump routine maintenance. One year later, engine needs to be replaced due to faulty replacement of the water pump and timing belt. Kelly would not repair engine. Kelly Imports happy to take your money!!!!!!!!
Jessica O.
Jessica O.
Jan 20, 2020
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Had to have brake and rotors replaced. They gave me a great deal and didn't overcharge me. Really great service and they got it done very quickly.
Tony Frewen
Tony Frewen
Nov 09, 2019
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I take all of my vehicles to Kelly Imports. Because I trust them. They have gone over and above great service at times in order to get my truck back on the road for a vacation. They are thorough, always communicate well with me and help me through the "fix list" that inevitably creeps up on aging vehicles. Bill, Wes, Bruce and Terry are awesome!
Paul Skinner
Paul Skinner
Jun 18, 2018
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Highly recommend for any car service & maintenance, especially BMW. About a half hour shorter wait then the dealer, a little bit cheaper and did a full free inspection. Very thorough and detail oriented staff, Wes was exceptionally personable and polite. They didn't push or recommend any unnecessary service. Adjusted my cars computer service interval alerts to my liking and used all OEM materials. Really well versed in all things that go into maintaining a BMW.
David S.
David S.
Oct 18, 2016
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I have taken my car to multiple places however Kelly's is by far the best that I have selected. I had a nagging engine light that no one could solve and they did. Their attention to customer service is top notch and is better than anyplace else that I have visited.
Alison M.
Alison M.
Mar 08, 2016
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Kelly Imports is the BEST place to take your vehicle in Jackson, Mi! ESPECIALLY if you have a foreign or luxury car since they're aren't any Volvo, Mercedes, Audi, Volkwagen, etc, dealers in town.

They're honest and informative about immediate concerns and future maintenance. They will help prioritize cost and analyze future concerns. They go above and beyond to make sure every detail is covered.

I'm so grateful to have such experienced and honest technicians right in our back yard. Kelly's save me a trip to the Volvo dealership and their work is just as good.

Added
Harry B.
Harry B.
Sep 05, 2012
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Biggest ripoff auto repair shop in the country. They gave me an estimate of 600$ and total so-called repairs were 2100 and left the place drove 10 miles and had same problems but worse. Called them to ask if they would stand behind there work and they told me sorry but nothing they could do. Never,Never,Never trust them to repair anything, not even a Radio Flyer Wagon.Huge ripoff!!!!!! 2100$ mistake!!!!!!!!!!!