Exceedent
Website
Exceedent is an innovative full-service third-party administrator (TPA) that specializes in serving self-funded employers locally and nationally. Exceedent engages companies and their employees to navigate health care and to provide support in better understanding benefit offerings. Our programs enhance convenience, improve employee health and help lower costs so you make the most of your health care benefits.

Exceedent takes education and engagement to another level for employees by offering programs and services that ultimately impact your bottom line. We provide support from on-site screenings and health risk assessments that empower and improve the overall quality of your workforce. Exceedent provides customized, on-site services that are staffed by board-certified and credentialed health and wellness professionals.
Services
Exceedent partners with some of the leading health insurance brokers and providers to bring employers top-tier health care solutions. Exceedent works with forward-looking brokers who need competitive options that provide more flexibility and cost savings over traditional health care plans. Exceedent works with business owners who are looking to improve benefits coverage for their workforce and level out health care expenses.
Employment opportunities at Exceedent can be found at Froedtert.com. Froedtert has been honored by the Milwaukee Journal Sentinel as a Top Workplace by WorkplaceDynamics for five consecutive years. Our best-in-class wellness program has earned us recognition in the Milwaukee Business Journal as a Healthiest Employer and a Gold Well Workplace award from the Wellness Council of America.
Reviews (10)
Zam Thao
Zam Thao
Jan 05, 2022
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Giving them 1 star is too generous. They denied several claims, one of them being my most expensive claim. I turned in the paperwork they wanted and after 45 days of not hearing anything, still denied. I dread calling customer service because every time I am greeted with an attitude, they are never happy to help and you can definitely hear it in their voices how annoyed they are (seriously, why are you there if you don't want to help people). I am now stuck covering OVER HALF of my medical bills. Thanks a lot.
Jean-Luc Winner
Jean-Luc Winner
Sep 20, 2021
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Critical: Responsiveness
Tried finding out why a claim was denied. Called multiple times, no one ever picks up. Left messages, no response. It's hard to say you have great insurance when you can never use it.
James Carstensen
James Carstensen
Sep 17, 2021
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A new low in customer service. They do not have anybody answering calls. They tell you to leave message and will get back to you sometime .Not even your call is important to us. Please stay on the line. Never was for national
health but can it be any worse than the system we have now? Extremely high cost ,long wait times and billing thats extremely confusing. What happened to cost transparency? jc
Kristina
Kristina
Jul 14, 2021
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Called with concerns about my out of pocket deductible on 6/25/21 and was advised someone would look into it and call me back within one to two weeks. Its been over a month. Im a very reasonable and understanding person and would have appreciated a "we didnt forget about you" follow up call, email, text or letter. Highly disappointed. They want accident forms filled out pronto but pay over 500.00 more than your out of pocket deductible and zero response. Good job!
I hope this company can make the time to reevaluate developmental goals and organizational values in order to provide exceptional care
Hue Lee
Hue Lee
Jul 14, 2021
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When my insurance was recently rejected I called to find out why & the lady on the phone made it seem like I was supposed to know the next steps. She was rude & belittling literally from the moment she answered the phone with an exhausted hello. Obviously if I’m saying my insurance was rejected that means I don’t know why & Im trying to figure that out, or if it’s not clear then ask nicely, don’t speak to members like they’re dumb because they don’t know what you were trained to know replying with “okayyy?” She spoke in monotone so when I answered a “question” with okay, she
Ben A.
Ben A.
May 29, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
Worst run company ever. No follow through at all. Wait 6 months for EOB's to come through. You have to fill out all the Hospital paperwork 2x just to get decisions made. 0/10 would not recommend.
Brian Antonia
Brian Antonia
Jun 27, 2020
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This was the worst insurance experience I've ever had. First we had to jump through hoops to get in, and getting out of it is even worse. I think the easiest way to cancel this policy is to quit your job. They do not follow HIPPA. They not only want your life story to get in and out, they want your spouse and kids too. The best advice I can give is keep shopping for health insurance.
Dustin Hinds
Dustin Hinds
Aug 01, 2019
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Unprofessional with confidential email practice. I emailed them a form with personal information on it from my PRIVATE, PERSONAL email account from home and THEY blind copied in someone from my employer's office just because they didn't like what I said. The next morning at work, this person from my work office came and scolded me like a child. This person now has access to my personal email and the form I attached to the email with personal information on it!!!!!!!
Now I have to worry about Exceedent sharing my personal email address and copies of any forms with personal information or my signature
Julia Jaster
Julia Jaster
Jul 16, 2019
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This is by far the worst insurance company I have ever worked with. I have had to jump through hoops to get them to cover anything. I mean even my child's well visit. The staff who speak to you are rude, and very unhelpful. I have never heard one person say a positive thing about this company. How is it that this is the insurance that is provided to health care workers. Seriously, its like not having insurance at all. I pay them over 700 dollars a month. Its a joke.
John Slayden
John Slayden
Jul 01, 2018
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Call center is polite but unhelpful. Coverage can be decent if you already work full time in healthcare, but even then they still require you to run the gamut of obstacles and wild goose chases to get a claim through for anything out of the ordinary.