Klein Auto Service

I stopped by Klein on 1-8-22 when the wind chill was around -15 with a relatively trivial issue that is usually a piece of cake when its not so cold. I asked if there was any way they would allow me to help myself with my issue. They insisted on taking care of it for me and sent me on my way in under 5 minutes. Past experiences already had me coming back but this last one cemented for me, best mechanics in the biz.

Positive: Quality
Polite, quick, knowledgeable and had my vehicle parked and waiting right outside the front door for that extra layer of service! Job well done!
Service: Oil change

Our new place to take our vehicles! Staff was great and very affordable.

Positive: Professionalism, Quality, Value
It’s very hard to find an honest mechanic in the world that we live in but Kline auto has always proven their honesty when working on my vehicles. I wouldn’t take my car anywhere else!
Services: Oil change, Check engine light diagnostic, General repairs & maintenance, Tires

I am very satisfied with the service, in that, I had received! Ken Klein, the owner, was very helpful and professional! I had told him, that by having those particular traits, he has a very strong demeanor and a understanding heart for his customers! Thanks Ken for all of your help today! May God bless you, your fellow workers and your business! I will refer others to your place of business as well, for all of their mechanical worries! Get ready for an overhaul! LOL 🤣! Amen.

Nice location, clean shop. Work done in a timely manner, waited in office area. Will definitely return for additional work as needed.

We were driving home to the Quad Cities on 4th of July when our car starting overheating. Using our roadside assistance, we had it towed to Klein’s due to their good reviews, hoping they would treat us right.
They were closed on the 4th (Sunday) and the 5th (Monday observed holiday), so I called Tuesday morning to see if they could look at our vehicle. I spoke to Ken, who said they would try to squeeze it in despite being booked up for the week.
And indeed they did! They had it done by Friday and we were able to pick it up and drive it back home after getting the radiator replaced. Good service

Positive: Professionalism, Value
I can't speak highly enough of Klein Auto. They've done a great job of working with us and finding reasonable approaches to issues rather than suggesting high dollar fixes just for billing's sake. Super punctual and professional, and easy to work with. Honestly the best mechanic in the Cedar Valley.
Service: General repairs & maintenance

Always took my car there when I lived in Cedar Rapids. Honest. Reliable. Know their stuff.

Worst experience ever! Brought my car in for a oil leak near the back rear tire and they replaced the pinion seal which isn’t near the leak. When I brought my car back because it was still leaking they didn’t want to acknowledge that this was the original leak I brought it in for and wanted to charge me for the leak to be fixed again. When I brought up my concerned he was only willing to duduct half of the cost of the work previously done, which I didn’t want or need, from the work he would be doing to correct the issue I came in for in the first place! When asked to cancel my

Ken really takes care of his customers. Most honest auto repair service I have ever done business with. I will be taking my cars here for every repair they need. Best priced and best service around and repairs done right the first time. I have never had to return a car for poor workmanship. I would highly recommend Klein Auto Service!

Excellent service and dependable products. Ken and his crew do good work at great prices and make sure each client is treated individually.

My alternator quit on me, and I needed immediate repair. Most places were booked up and wouldn't even try to fit me in. Klein's said they would do their best to work on it over a few days. They had the alternator replaced and I had my car back within 24 hours of my battery light coming on. Prices for the part and labor were very fair, as well. Highly recommended!