Welcome to Herndon Auto Care and Dulles Shell Service Center, proudly providing expert auto and light truck repair, and maintenance services to customers of the Sterling area. We begin by offering a host of FREE services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is due for service.
It has never been easier or more convenient to keep your car or truck in top shape. We also take the time to explain every job, and always provide you with an estimate in advance. You can be assured that our technicians have been trained to repair your vehicle - old and new alike - the very first time.
It has never been easier or more convenient to keep your car or truck in top shape. We also take the time to explain every job, and always provide you with an estimate in advance. You can be assured that our technicians have been trained to repair your vehicle - old and new alike - the very first time.
Services
Input the access code (from the postcard) and the phone number that our shop has on file for you. The phone number could be your home, business, or mobile. If having trouble, please input the shop's phone number. Use your invoice number from a recent service and your last name. Note: Please be aware it may take up to 48 hours from the time of your visit for our systems to update and recognize your invoice number.
Reviews (10)
H. A.
Oct 25, 2021
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Gwen Alviani
Jul 13, 2021
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Positive: Professionalism, Punctuality, Quality, Value
I have been using Herndon Auto Care for close to 8 years. I have always been impressed with the friendliness of the staff, the excellent prices, and the fantastic service. I recommend everyone use these guys!
Services: General repairs & maintenance, Oil change, Battery, Brakes
I have been using Herndon Auto Care for close to 8 years. I have always been impressed with the friendliness of the staff, the excellent prices, and the fantastic service. I recommend everyone use these guys!
Services: General repairs & maintenance, Oil change, Battery, Brakes
Jeff LoSapio
Jan 21, 2019
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Definitely one of the more honest and straightforward repair shops in the area. I unfortunately visit too often owning 3 cars - 2 of which are old. The prices are fair, and I'm never surprised by unexpected charges common in the auto repair industry. Herndon Auto is run the way a service business should be -- with integrity, great customer service, and quality workmanship.
Christon Currie
Sep 15, 2018
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I brought my 2006 Chevy Malibu to this shop for a diagnostic test due to the check engine light being on. I was thoroughly impressed with the service I received from the staff. It turns out that I had a computer issue, and the Herndon Auto Care Staff provided a solution that would save me money! I appreciate their honesty and I definitely look forward to using them for my auto repair needs in the future!
Jian Zhou Miracle
Jun 28, 2018
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It was in 2012. I was about to buy a used SUV from a local guy, so I decided to have the car inspected at a local auto shop. I went to Herndon Auto Care since I had used them for oil change etc in the past. The staff talked calmly and nice in my past visits, which I liked.
Wrong decision. They did an "pre-purchase inspection" and came back with a written report indicating the car was in great shape mechanically and there was nothing to worry about. So I happily paid for their service, and bought the car from the guy. But when I went back the next day for state inspection (couldn't do it the same
Wrong decision. They did an "pre-purchase inspection" and came back with a written report indicating the car was in great shape mechanically and there was nothing to worry about. So I happily paid for their service, and bought the car from the guy. But when I went back the next day for state inspection (couldn't do it the same
Anna Kramer
Aug 28, 2017
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I took my husband's car in for the yearly safety inspection plus a couple other things. Before they even started the official safety inspection, they told me the headlights weren't going to pass (needed resurfacing), and asked if I still wanted the inspection done. I thought that was really nice of them. They didn't pressure me to have them do the headlights, either; just told me I could buy a kit and do it myself, or have them do it. This is by far the best/most honest mechanic shop I've been to.
Erik McLeod
Aug 26, 2017
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Been taking my car here for the past 3 years or so. I've had them do multiple oil changes, light replacements, inspections, re-inspections, and a brake replacement. The service is always quick, there's always an appointment available within a few days of calling, the prices are great, and the staff is always helpful and kind. The place is managed quite nicely and is never packed, even at the end of the month. I don't have much else to say. This place is great.
Madeleine Coe
Dec 30, 2016
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I had an emergency repair issue with my brakes. My car was making an awful noise on my way to work, so during lunch, I took it over. Even though they were really busy, they took a look at my car without an appointment and told me they could take care of it since it was not safe to drive. I came in at 2 pm and my car was ready by 4 pm so that I could drive home from work safely. I was really impressed by how quickly they got the work done, reasonable pricing on parts and labor, and that they really cared that about me as a customer.
Kathryn Ivey
Dec 26, 2016
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Herndon Auto Care is very reliable and trustworthy. Their prices are very reasonable and the service is exceptional! They are very genuine and give the best car advice. I've had numerous oil changes, car inspections and brakes changed here. I recommend Herndon Auto Care to anyone seeking their car to be serviced.
Neil Barbieri
Jun 11, 2016
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Excellent customer experience! Fast, courteous, and extremely trustworthy. I first went there for a second opinion after another mechanic told me I needed new brakes and new tires during a safety inspection. Herndon Auto Care told me otherwise, and I got more than 2 extra years on both following minor repairs before they actually needed replacing.
Herndon Auto Care consistently goes above and beyond when it comes to helping you fix whatever issues you have, even if they are busy (which they usually are, so make an appointment).
Bill at the front desk is not only pleasant to deal with, but he
Herndon Auto Care consistently goes above and beyond when it comes to helping you fix whatever issues you have, even if they are busy (which they usually are, so make an appointment).
Bill at the front desk is not only pleasant to deal with, but he
