Sugarland Shell is an independent, family-owned auto repair shop serving Herndon, VA, Sterling, VA, Great Falls, VA, and surrounding areas. We are a NAPA AutoCare Center with ASE-certified technicians on staff who undergo continuous training to stay up to date on the best repair practices for your vehicle.
We're also on hand for preventive maintenance. When it's time for your next oil change or you need a problem diagnosed and repaired, call (703) 430-2777 or visit our auto repair shop. We're located at 12219 Leesburg Pike, Herndon, VA 20170. Our hours are Monday through Friday 8:00 AM to 5:00 PM and Saturday from 8:00 AM to 2:00 PM.
We're also on hand for preventive maintenance. When it's time for your next oil change or you need a problem diagnosed and repaired, call (703) 430-2777 or visit our auto repair shop. We're located at 12219 Leesburg Pike, Herndon, VA 20170. Our hours are Monday through Friday 8:00 AM to 5:00 PM and Saturday from 8:00 AM to 2:00 PM.
Services
Sugarland Shell is located at 12219 Leesburg Pike in Herndon, VA as a full service automotive repair, tire, and wheel center. We deliver extensive auto repairs and tire sales to satisfied customers. We are open Monday through Friday from 6:00 AM - 5:00 PM and Saturday from 7:00 AM - 2:00 PM. You can come see us in person, or schedule an appointment online today from the comfort of your couch.
If you're looking for reliable auto repair services, you've come to the right place! Being a locally owned and operated auto service shop, we take great pride in providing our customers with top-quality products and excellent service. We use the top brand names in parts and fluids to keep your car in good shape, In addition to that, our ASE-certified auto mechanics utilize state-of-the-art diagnostics equipment.
Each year, Virginia requires its residents to have a state inspection performed at a certified station. After your vehicle passes the annual safety inspection, you'll receive your new inspection sticker. Sugarland Shell is certified to perform VA state inspections. We proudly help drivers across Herndon, VA, Fairfax, VA, Sterling, VA, and surrounding areas stay legal on the road.
Here, at Sugarland Shell, we want our customers to be in the know about how to properly care for their car or truck. We want you to understand why and how your tires wear; how to get the best gas mileage; and overall how to get the most out of your tires. Hopefully, with these helpful tips you will be able to improve gas mileage and reduce tire wear when driving in and around Herndon, VA and Sterling, VA.
ASE-Certified Technicians: The National Institute for Automotive Service Excellence (ASE) is an independent, non-profit organization that tests and certifies individual automotive repair technicians based on skills, knowledge, and experience. All NAPA AutoCare Centers employ ASE-certified technicians.
Reviews (24)
Mi Chael Johnson
Dec 26, 2021
Report
Dusty road trip with patrons people's mind and body time experience interactions.Be blessed and kind to others and you'll be treated mutual but being the feeling of being blessed,you'll always be happy to come across anyone's walk-of-life.In truth,you'll will be remembered and put a grind/smile sometime in time or recalling thought(s)in their life.
Othman Alsefyani
Nov 25, 2021
Report
Great staff. Went in for inspection and Mike did it in less than 15 minutes. He inspected the car and ask me to fix a couple of minor issues on the tires and return it back to him for re-inspecrion. Well recommended.
Went back today for re-inspection after I corrected the issues with the tire and passed the inspection. Again the staff there are great and polite.
Went back today for re-inspection after I corrected the issues with the tire and passed the inspection. Again the staff there are great and polite.
Bruce Payne
Jun 19, 2021
Report
John S.
Jun 15, 2021
Report
Johny Q.
May 22, 2021
Report
David Gordon
Nov 24, 2020
Report
Stephen Schuresko
Jul 19, 2020
Report
Marisa T.
Feb 28, 2020
Report
Got my state inspection done today!
-- I waited roughly about 1.5hrs to get my inspection done. 15 mins for the actual inspection and the rest of the time was waiting in line because there were 3 cars ahead of me. Which isn't a deterrent for me to come back since the actual inspection time wasn't that long. Anyways, very fast and efficient (and friendly); seriously no hassle getting things done. Would 100% reccomend coming here & will 100% come again next year.
-- I waited roughly about 1.5hrs to get my inspection done. 15 mins for the actual inspection and the rest of the time was waiting in line because there were 3 cars ahead of me. Which isn't a deterrent for me to come back since the actual inspection time wasn't that long. Anyways, very fast and efficient (and friendly); seriously no hassle getting things done. Would 100% reccomend coming here & will 100% come again next year.
M. C.
Oct 29, 2019
Report
A HAPPY HEART!!!!!
My mom was traveling and her tire was slowly leaking when she stopped at this gas station, the attendant checked the tire and found a nail. My mom only had $1 and the attendant fixed her tire for that $1(why she was traveling with only $1 is another story). She offered to pay him later once she got to her destination and he insisted it was fine and that he was happy to help her. There’s not a lot of humanity going around these days, so this definitely made my heart happy! Good people and good deeds still exist! Thanks for your act of kindness.
-☺️
My mom was traveling and her tire was slowly leaking when she stopped at this gas station, the attendant checked the tire and found a nail. My mom only had $1 and the attendant fixed her tire for that $1(why she was traveling with only $1 is another story). She offered to pay him later once she got to her destination and he insisted it was fine and that he was happy to help her. There’s not a lot of humanity going around these days, so this definitely made my heart happy! Good people and good deeds still exist! Thanks for your act of kindness.
-☺️
Richard Whippen
Jun 24, 2019
Report
Waste of my time! Arrived at 11 am for a sticker and the girl stated their were two people in front of me, so I decided to come back later as I work down the street. I came back at 3:30 and the inspection garage was open so I waited in the appropriate spot. After about 10 minutes of waiting I saw an employee walk out of the garage and look at me then go to the corner of the building to move cones that were in front of his grey Dodge Charger. He pulled his car out and got out of his car and gave me a tough guy look?? then put the cones back and drove away. About 5 minutes later another employee
Yourmoms F.
May 23, 2019
Report
Michael S.
Jan 03, 2019
Report
Currently waiting in line for an inspection. This place is SO much better than the shell up the street. This place has won over my business time and time again in comparison to the other shell up the street. They average 15 minutes a car for inspection while the other shell averages 30-40 minutes! Absolutely crazy. This place is a go to for inspections!
A. L.
Oct 11, 2018
Report
Though convenient off of route 7, getting in and out from the parking lot is much less than convenient. Added by such a small number of fuel pumps and prices that are on par with nearby competition, it makes more sense to simply go down the road to other larger and more accessible stations.
However, this station does also offer inspection services for those searching for a convenient location for this service.
However, this station does also offer inspection services for those searching for a convenient location for this service.
Woody W.
Apr 07, 2018
Report
Go see Mike! VA Tire & Auto failed my car's safety inspection for rear brakes and gave me an estimate of over $700 for some other bogus work that did't sit well with me. So I took it to Sugarland Shell and Mike was totally honest with me and showed me how my brakes were in great condition. So my car passed it's safety inspection because Mike and Sugarland Shell are honest mechanics; whereas VA Tire & Auto are a bunch of CROOKS that attempt to take advantage of folks in our community.
Herman G.
Feb 02, 2018
Report
You will not find more competent or courteous sales and service than at Sugarland along with very fair pricing.
I have been a customer of Sugarland for years with both my vintage BMW and contemporary SUV. I have had everything from an oil change to significant repairs. All have been done thoroughly as fast as possible.
At times there is a bit of a wait because they are usually busy.
I suggest using their website tool to obtain an estimate or set up an appointment.
I have been a customer of Sugarland for years with both my vintage BMW and contemporary SUV. I have had everything from an oil change to significant repairs. All have been done thoroughly as fast as possible.
At times there is a bit of a wait because they are usually busy.
I suggest using their website tool to obtain an estimate or set up an appointment.
Ahmed H.
Jan 17, 2018
Report
Good place for inspection but I had the unfortunate experience of interacting with the cashier. Her name was Mimi and when I asked if they did cashback she sassed me and rudely told me no. I tried to explain to her that only last week I came and got cash back and to my surprise she hissed at me in a very uncomfortable manner and obscenely told me to leave or she would call the cops.
Whenever I drive by and see her working I just drive away to a different shell. It's a shame I have to choose a different location because of incompetent and unfriendly cashiers.
Whenever I drive by and see her working I just drive away to a different shell. It's a shame I have to choose a different location because of incompetent and unfriendly cashiers.
Natasha P.
Nov 04, 2015
Report
I came in to get a safety inspection and I left out paying $214.60. They said I needed a rear tire, windshield wipers and two brake lights in the back. The tire alone was $140 and it was an off brand tire. I asked how many miles I get on this tire he said 55 miles I said that sucks and paid my bill. Nothing I needed was expensive but add labor and your in the hundreds. I was totally over charged the tire they put on my car is $60 new. But oh well you live and learn. I been going here for the last 3 years but no more.
Jimmmeeee R.
Jan 28, 2015
Report
I agree with the previous reviewer. AVOID THE INSPECTOR AT ALL TIMES!!!!!!!!
The inspector (short grey hair with earring) is dishonest. He did not inspect my brakes but then FAILED MY vehicle for brakes. I inspected the brakes and found nothing wrong with them. The inspector is a liar. He is always in a grumpy mood and I really don't recommend taking your vehicle there. YOU WILL REGRET IT. I think they are running a racket there. They FAIL YOUR vehicle and hope you will pay them to fix it.
VERY SAD AND HORRIBLE BUSINESS PRACTICE.
The inspector (short grey hair with earring) is dishonest. He did not inspect my brakes but then FAILED MY vehicle for brakes. I inspected the brakes and found nothing wrong with them. The inspector is a liar. He is always in a grumpy mood and I really don't recommend taking your vehicle there. YOU WILL REGRET IT. I think they are running a racket there. They FAIL YOUR vehicle and hope you will pay them to fix it.
VERY SAD AND HORRIBLE BUSINESS PRACTICE.
Stephen G.
Nov 12, 2014
Report
Due to the nature of my business I and my drivers have to travel past this station multiple times a day. I work in the delivery business and this is our go to spot for on the fly repairs, regular maintenance, inspections, fuel etc. They are extremely professional and personable. We will continue to give this business our patronage exclusively for the forseeable future. Try them out and you'll see what I'm talking about!
Phobos O.
Aug 06, 2013
Report
P. C.
May 16, 2012
Report
I agree with the previous reviewer. I had gone to this service station in the past and felt the inspector was fair. But after my latest state safety inspection, my opinion has changed and I will never go back there for any service or gas. I do have to note, that the inspector this time was not the same nice, older gentleman who inspected my car in the past. A younger, possibly middle eastern or hispanic man inspected my vehicle this time and failed it due to a "massive oil leak" that he said was a fire hazard. He said there was too much leaked oil to tell where it had leaked from, but
Christine F.
Aug 01, 2011
Report
We stumbled across this place in March 2008 when we moved to Reston. We were attempting to replace a CV joint in one of our Honda Civics, which we had done successfully 3 times before, but this one had a seized nut that wouldn't budge with elbow grease alone. My husband called around and they were the only place he could that would take our part and do the work. They also gave us a reasonable price, we thought. So we brought them our other Honda that had an exhaust leak that was only heard when you started the car. We had had most of the exhaust system replaced recently before the leak
Scott Y.
Jun 22, 2011
Report
I've had several very good experiences here. The manager, who worked on my Jaguar, was very service-oriented and spent extra time researching a tricky problem with the AC system. He figured it out and got the problem solved for a very reasonable price. Earlier, I had him remove the climate control module so I could send it to a guy I know for a repair and upgrade. The manager asked me if I planned to have them put it back in after the repair. When I said yes, he said I could hold off and pay for both the removal and the reinstall a couple of weeks later when I came back in with the repaired
Mike M.
May 31, 2009
Report
Stay away from this place.
My wife drove our 2000 Lincoln Navigator there for an annual safety inspection. The guy inspecting the cars is the same one that has been there for years. My wife and I trusted them until this year (I guess the economy makes everyone crazy) The guy there said we needed to replace our brakes all the way around and Both left and right idler arms needed to be replaced. if this was true it would cost about $1000.00 bucks. Here's the rub, I took the car to another shop and first thing they told me was, "There is only a left-side idler arm and it looks fine"
My wife drove our 2000 Lincoln Navigator there for an annual safety inspection. The guy inspecting the cars is the same one that has been there for years. My wife and I trusted them until this year (I guess the economy makes everyone crazy) The guy there said we needed to replace our brakes all the way around and Both left and right idler arms needed to be replaced. if this was true it would cost about $1000.00 bucks. Here's the rub, I took the car to another shop and first thing they told me was, "There is only a left-side idler arm and it looks fine"
