We have earned over 1,000 independent online reviews from customers who have experienced our five-star customer service first hand. ASPM provides the most detailed tracking of all HOA business, as well as detailed logs of all staff time in completing work tasks. We help HOA Boards strategically and affordably address deferred maintenance in their communities.
Homeowner associations that manage deferred maintenance realize the highest return on investment and the highest quality community living. Find out why Boards choose ASPM-SanDiego to meet all the needs of their communities.
Homeowner associations that manage deferred maintenance realize the highest return on investment and the highest quality community living. Find out why Boards choose ASPM-SanDiego to meet all the needs of their communities.
Services
ASPM's Executive leadership team has almost 150 years of combined business experience, and over 50 combined years in the HOA Management industry in San Diego. We understand how critical organizational structure is to operating a business with maximum efficiency and accountability, optimizing technology and employee assets to achieve performance drive results for our HOA clients.
We are proud to rank by independent reviewers as the leading expert in San Diego HOA Management. Our portfolio consists of upscale properties ranging in size from 50 to 1,000 units throughout San Diego County. We offer the most reliable, transparent HOA management services. Along with a proven performance record and decades of experience, we've also earned the highest customer service ratings in our industry.
We understand the complexity involved in managing multi-million dollar assets. The goal of San Diego condo owners is to achieve maximum return on their investment. This goal can be realized with the help and guidance of experienced management experts with a proven record of success. We've been in business for over 50 years and we know what works and what doesn't in achieving return on investment.
ASPM's Executive Team brings a diverse set of professional skills to the San Diego HOA Management and Property Management industries, and each are deeply rooted in San Diego's communities and culture. As second-generation shareholders in ASPM, consistently delivering the very best customer service is the main focus.
At ASPM, we're always looking for top talent to join our San Diego property management and HOA company. We actively promote a teamwork approach in serving our clients and expect employees to work as part of that team effort. We encourage continuing education, provide opportunities for advancement and cross-training, and welcome applicants of all backgrounds and levels of experience.
Reviews (25)
Uppinder B.
Feb 03, 2022
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Elle L.
Nov 03, 2021
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For the 2nd time in a year the outdoor light over our stairway has been out for more than a week - we notified them last week and reminded them the urgency since a handicapped person lives here and it is seriously dangerous ! Nothing has changed still cant see going up or down our stairway !? Do not let this horrid rude HOA put your life in danger .....
Nadim Qureshi
Nov 01, 2021
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Kathleen T.
Oct 06, 2021
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Back in June, we had the unfortunate circumstance of a common pipe leak. I called the emergency number and the person on the other end told me he was not familiar with our property. The pipe continued to leak. I had no choice but to call my own plumber and pay for the repairs. The July HOA meeting ruled that since it was a common pipe, they would reimburse me. They said I could track my reimbursement in the portal for Adela at 3535 Madison Avenue. There has been no check issued to me. I continue to call and email, I am ignored. It is now October and I have no idea what to do! ASPM is unprofessional
Casey B.
Sep 17, 2021
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I am a single mom with 6 y/o twin boys. I bought my first condo all by myself and was so proud of myself. Unfortunately this HOA has made this an extremely difficult experience they are totally unresponsive it takes at least two weeks for them to get back to you on anything. I took ownership of my Condo 2 month ago the previous owners provided 3 gate keys for my deeded parking spot none of which worked. I was told the HOA could provide new ones. It has been 2 months and $148 I still am unable to park my spot. I have to park on a very crowded street every day.
Michael T.
Sep 15, 2021
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Espres
Sep 14, 2021
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Cynthia M.
Aug 18, 2021
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I just read the excuse of why my water damage claim took so long to take care of. ASPM is very vague on explaining why homeowners at Woodland Hills get horrible treatment. Once again, I see the same landscape company car every week and the outside looks crappy. HOA has workers that paint over fences with out sanding and the painting does not stay long and looks bad. According to the expenses HOA owners get yearly, Woodland Hills pays for security and kids in the neighborhood are stealing gas from parked cars. A kid got shot over a month ago and the graffiti is still there on the walls. Just because
Martine Pelle
Aug 03, 2021
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GROSS NEGLIGENCE – “the act of displaying extreme carelessness” Our complex in La Mesa went through fumigation. We were mandated by ASPM and our HOA to sign an agreement w/Accurate Termite basically waiving our rights to the process.
On the last day, we received a phone a call stating that some of the screens were broken. We entered the home. We were burglarized. Our next-door neighbor had his guns stolen. The neighbor behind us also was victimized.
I feel violated.
It was not until we called the La Mesa PD that I learned the break-in’s during fumigation is quite common.
I am outraged
On the last day, we received a phone a call stating that some of the screens were broken. We entered the home. We were burglarized. Our next-door neighbor had his guns stolen. The neighbor behind us also was victimized.
I feel violated.
It was not until we called the La Mesa PD that I learned the break-in’s during fumigation is quite common.
I am outraged
Sue S.
Aug 03, 2021
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Our Adobe Falls Caretaker Lili is great! She is always positive and energetic. I always see her working hard to keep our complex clean even on the hottest days. Every interaction I have had with Lili has brightened my day. I just witnessed Lili take great care and diligence while cleaning the landing area outside my unit this morning. Lili is an outstanding member of the team that maintains our complex!
A. B.
Jul 31, 2021
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We are a small community and I have not experienced a professional level of customer service that one might expect, especially in a small community. The manager assigned to our community is condescending often rude during Q&A with HOA members. Also, if community has repair needs for some reason and they are discussed during meetings, they are always the lowest bidder somehow, really interesting how that works out for them, company overall not very transparent and has a outdated website the interfacing is not user friendly at all, but I imagine that is on purpose since customers won't bother if
Skyler Lew
Jul 05, 2021
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2021-6-18 I still haven't received any response back from my email to Mike nor his manager Steve. Today, a boy that lives in my complex was standing near the locked gate and asked me if I know when the pool will be reopened because it's been hot all week. Sadly, I told him I don't because the management company that handles our building isn't doing their job. I just sent another follow up email to Steve and Mike today because we're about to start a hot weekend with no access to the pool. Steve has failed to respond to my messages in the past, so I've requested to escalate my complaint to his manager
Sumiko Nagamine
Jul 03, 2021
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Mabel Garcia, Assistant Manager of our association management ASPM offered me extremely good and efficient service regarding my garage door replacement. So I want to thank her as well as letting many people know her quick and good professional work. After replacing my garage door, there was an incentive program that provides $300 for the owner of the house to promote cooperation for the management.
Application was handled by my husband at the initial stage and I followed up, so there were some holes to satisfy the requirements. She pick up quickly, followed up, and informing me the status on timely
Application was handled by my husband at the initial stage and I followed up, so there were some holes to satisfy the requirements. She pick up quickly, followed up, and informing me the status on timely
Yan Borges
Jun 15, 2021
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Chris Rayback
May 26, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
ASPM is just horrible. My HOA has been using them for some time now, and we constantly struggle to get answers, or even responses, for any questions sent over. Looking over reviews on Yelp and the BBB, it looks like these aren't isolated incidents. Please avoid!
ASPM is just horrible. My HOA has been using them for some time now, and we constantly struggle to get answers, or even responses, for any questions sent over. Looking over reviews on Yelp and the BBB, it looks like these aren't isolated incidents. Please avoid!
Gloria T.
May 13, 2021
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Andrea C.
May 11, 2021
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They are absolutely not responsive. They can't take care if the basics of property management. They cannot provide entrance, safety or peace. My complex gates never work, whether they don't open or they don't close, this has been for over a year. Of course I have gotten stolen my bike ($600 dollars bike) and a medical device ($150) that I need among many other Amazon packages because they can't fix the gates. There is a tremendous noise coming from a faucet that won't let us sleep for a month and they haven't been able to take care of it. The worse property management
Leillani A.
May 05, 2021
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APSM was extremely SLOW to take action when we needed a simple approval to replace our windows. But wow they are FAST to charge fines! I manage a unit at Woodlands. Anyways, we practically begged them for the approval every month and they didn't see the urgency. We told them we had a new born child in the home and it was winter. The windows were old, moldy, cracked were air was entering in. I sent photos, emailed, phone calls and still no help. Keep in mind we were paying for it so we just needed them to say "OK". This went on for 8 months. Seriously ASPM, there is no rebuttal
Support American Dreams
Apr 26, 2021
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Positive: Professionalism, Responsiveness
5 STARS!!! Wow, was I impressed with the responsiveness and the willingness and ability to resolve my issue quickly and efficiently. As a Real Estate Broker it is extremely rare to experience this level of professionalism and care from a management company. Thank you!
5 STARS!!! Wow, was I impressed with the responsiveness and the willingness and ability to resolve my issue quickly and efficiently. As a Real Estate Broker it is extremely rare to experience this level of professionalism and care from a management company. Thank you!
Karen T.
Apr 21, 2021
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Once again I tried calling these people who we pay to manage our condo complex and no one answers the phone except after a long while a know-nothing answering service comes on the line. This company has extremely poor communication between people and departments, the right hand hasn't a clue what the left hand is doing. I asked to speak to their billing department and the phone answerer had no idea how to do that and to!d me maybe I should call back when they weren't so busy! How's that for service? Ridiculous! But typical! This company can't manage itself!
Resident of Smoke
Resident of Smoke
Jessica H.
Mar 19, 2021
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I wanted to write and commend the work put in by Ryan Huerta and Mike Pereira who do such a fantastic job of letting us know what's going on with the property. It's never fun as a homeowner to have to see an email update from the property manager since it usually means something has gone wrong - a water shutoff in our case usually. But they always make sure they keep us up to date, and are absolute professionals no matter how tough the situation.
Our previous property manager was nowhere as communicative as this team is, I sincerely appreciate all of their hard work.
Our previous property manager was nowhere as communicative as this team is, I sincerely appreciate all of their hard work.
J. G.
Mar 15, 2021
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If your goal is to treat your renters like they are somehow second class citizens for being renters and your idea of good client relations is only being able to interact with an answering service, then this is the property management company for you. I have rarely experienced with such an entitled group of "property managers".
Oh and make sure you review the not recommended reviews you'll get the real story.
Notice how ASPM responded to other Yelp reviewers below mine with some somewhat personal internal communication. That's part of why I'm leaving my review having
Oh and make sure you review the not recommended reviews you'll get the real story.
Notice how ASPM responded to other Yelp reviewers below mine with some somewhat personal internal communication. That's part of why I'm leaving my review having
Skylar Lane
Jan 31, 2021
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This review is more an endorsement for Mike Pereira than anything about ASPM as I haven't really had any interactions with the company prior. Mike was kind enough to reach out to me to share some issues with my condo unit which is used as a rental. He was extremely helpful and friendly even when sharing unfortunate news( I had been paying the wrong HOA amount for over a years and I had racked up a negative balance on my account. He quickly helped me fix the problem and has been a wonderful communicator throughout the process. His level of customer service seems like a lost art these days and this
Alina G.
Nov 18, 2020
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Mike M.
Aug 19, 2020
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The absolute WORST! $360 a month for absolutely nothing. Another $230 a month to open the pool when many associations have figured hot how to do this without additional fees. Moved out over a month ago and still being charged HOA dues. Lack of urgency to respond/resolve issues. When buying look into who manages the property, steer clear of ASPM. Look at posts on Nextdoor app
August 14th, escrow company and ASPM copied
"They were given a letter of transfer with two months dues at closing. One for July and one for August"
August 18th with no response from ASPM
"Mike, you
August 14th, escrow company and ASPM copied
"They were given a letter of transfer with two months dues at closing. One for July and one for August"
August 18th with no response from ASPM
"Mike, you
