As the most highly regarded HVAC contractors Knoxville, TN has to offer, We at Pioneer Heating & Air Conditioning, Inc. want to accommodate all of your home comfort needs as well as those at your place of business. We take great pride in being a family-owned business and try our very best to keep earning your trust every day that we open our doors.
Since 1981, Pioneer Heating & Air Conditioning, Inc. has been working every day at being Knoxville's most trusted name in home comfort. If you visit our office, you will find skilled, helpful and friendly faces, willing to help you in any way. Also in our office you will find our rules to do business by that we try to work by everyday.
Since 1981, Pioneer Heating & Air Conditioning, Inc. has been working every day at being Knoxville's most trusted name in home comfort. If you visit our office, you will find skilled, helpful and friendly faces, willing to help you in any way. Also in our office you will find our rules to do business by that we try to work by everyday.
Services
Pioneer Heating & Air Conditioning, Inc., winner of the 2017 National Residential HVAC Contractor of the year award, want to accommodate all of your home and business comfort needs. Since 1981, Pioneer Heating & Air Conditioning, Inc. has been a family-owned business working every day at being Knoxville's most trusted name in home comfort.
Heating Repair Services in Knoxville, TN When cold snaps hit, you want your home to stay warm and cozy, so you need your heater to operate at top performance. Pioneer Heating & Air has been providing furnace repair to residents of Knoxville, Tennessee, for over 40 years, so you can feel comfortable calling us when.
Pioneer Heating & Air Conditioning, Inc. and Owner Gordy Noe, Awarded National Residential HVAC Contractor of the Year by Contracting Business Magazine. Founder and President Gordy Noe, inspired by his father who was also a contractor, runs Pioneer Heating & Air Conditioning, Inc. with one thing taking precedence over everything else: the customer always comes first.
Pioneer Heating and Air employees and their immediate family members are not eligible for the prize package. Pioneer Heating and Air Conditioning will continue to provide monthly coloring contest for our little friends. We appreciate all participation. The best attempt made to complete the coloring sheet will be chosen from each age group.
For 40 years, Pioneer Heating & Air Conditioning has brought the best A/C replacement and installation services to residents of Knoxville, TN, and the surrounding areas. As your trusted name in the home comfort industry, you can always count on us when you need A/C services. As a family-owned business, we are committed to treating every customer as part of the family, earning your trust in every job we complete.
Reviews (13)
Gary Roth
Oct 16, 2021
Report
Horrible customer service. We paid to have a backup generator installed last month. After the installation was complete we expected someone would give us information on the operation and maintenance of the generator but that has never happened. After the install, everyone just left. We have contacted Pioneer by phone and email multiple times and… they have told us someone would come back to answer all of our questions. No one ever contacted us or came. We don't even know if the generator is operating. I cannot recommend this company based on our experience.
Barbara Sibilsky Mugan
Jul 17, 2021
Report
Michael Lampkin was our salesman. He came out and made sure we were getting the right unit and that everything else was in order for it to be installed. He was over the top very nice and helpful. Everything he told us that would be done was done. The crew that came out did a great job. Very professional and did a nice clean up job. If you want great and reliable service, definitely have Michael and their crew come out and help you! I would definitely recommend Pioneer Heating and Air to anybody that wants quality work done!
Alisa A. Criswell
Jun 16, 2021
Report
Cody Keifer
Jun 11, 2021
Report
Barbara Sue Guy
Apr 07, 2021
Report
Melissa Cupp
Feb 06, 2021
Report
Dez N.
Jan 05, 2021
Report
We used Pioneer a couple of summers ago to fix our HVAC unit. They came in and "fixed" it. Within the week the unit was not functioning again. They came back out and decided it was something else. They gave us an estimate for the part and the time they thought it would take to fix. The technician came back out and replaced the part and it didn't take him the amount of time they quoted yet they still asked for the quoted price... if I remember correctly it took him about 2 hours to do a job they estimated would take much longer. I called them and disputed the charges and they DID
Chris T.
Oct 04, 2020
Report
Michael F.
Mar 26, 2020
Report
This is based off last two service calls made to Pioneer.
First visit we were told our furnace needed a part that they would have to order and I would receive a phone call when the part was in to schedule service. I received a phone call 3 days later, that I missed but i returned the call within 5 minutes. The tech had already pulled in our parking lot, didn't knock on the door and left. I had to schedule an appointment for the next day.
Second visit. Tech arrived the same day as scheduled. Told us mini split could not be repaired and charged us $120. I called Davis Heating who came
First visit we were told our furnace needed a part that they would have to order and I would receive a phone call when the part was in to schedule service. I received a phone call 3 days later, that I missed but i returned the call within 5 minutes. The tech had already pulled in our parking lot, didn't knock on the door and left. I had to schedule an appointment for the next day.
Second visit. Tech arrived the same day as scheduled. Told us mini split could not be repaired and charged us $120. I called Davis Heating who came
Timmy J.
Jul 27, 2019
Report
The Duke had been sweating his nuts off waiting on some place outta west knoxville to come fix the AC unit in my outbuilding behind the house. Like, for real, my crotch funk looked and smelled like a dirty jar of dukes mayo that had been left out in the sun for a year and a half. Anyways, once I come to my senses and realized the address of the place I called was in the 37934 zip code, I immediately cancelled the service call. The Duke prefers to do business with folks in 37938, 37918, and 37807 when at all possible. Called my boys over at Pioneer to take care of things, which they did. Come to
Helene G.
Sep 01, 2018
Report
Ok we have always had good service from Pioneer Heating and Air until yesterday. We called and talk with customer service and they said that the service guy would be there the next day between 1:00 and 5:00 and we sat all day not doing anything from 1:00 to 5:00 and nobody showed up! the Service guy calls us after 5:00 and says he will be there in 15 minutes but we had already made plans to meet with a contractor at 5:30. I don't know about you guys but I think that waiting from 1:00 to 5:00 is crazy anyway believe it or not people do have lives and other things to do in life and it was
Robert S.
Jul 11, 2018
Report
Al J.
Mar 09, 2018
Report
Came home 2 days ago to 64 degree house. Cranked up the heat to 72...at 9PM still at 64. Called Pioneer yesterday morning; they showed up yesterday afternoon - and repaired the furnace! Great guys, very knowledgeable, very respectful of the house. Phil Williams Show was right...they're the best. And they offer 24 hour service. Hope I don't need 'em again, but know who I'll call if I do!
