It all started when the president of Broward Factory Service/ BFS Home Warranty, Crockett Herd, was working as an electrician from 9-5 and taking advantage of any overtime opportunities he was offered to support his family. It was at this time, in 1973 that Mr. Herd had the idea of branching out and providing complete household services to families in the Broward County area.
Mr. Herd approached condominiums and homeowners associations with this idea and with his hard work, evident integrity, and passion for helping families, BFS was born. Over the past forty plus years BFS has grown to service 4 states, with 18 local service centers. Integrity- doing the right thing, even when no one is looking.
Mr. Herd approached condominiums and homeowners associations with this idea and with his hard work, evident integrity, and passion for helping families, BFS was born. Over the past forty plus years BFS has grown to service 4 states, with 18 local service centers. Integrity- doing the right thing, even when no one is looking.
Services
BFS has designed the Silver Plan to cover all your A/C and major appliance repair and service needs. BFS has designed a 20-40 point routine A/C Maintenance Plan that will help your equipment last longer, work more efficiently, and lower your monthly utility bills. Just as your vehicle needs routine maintenance, so does your household equipment.
Attention Realtors: Our residential protection helps homes sell first and for asking price. In this highly competitive real estate market where everyone is struggling to move homes, certified home warranty protection from BFS Home Warranty can help your customers' houses stand apart.
You can sell potential new buyers on the added peace of mind that the equipment (and even swimming pools or spas!) that comes with their home purchase is protected against expensive emergency repair or replacement.And you can point out that, in a head-to-head comparison with another home under consideration, only yours offers that protection.
You can sell potential new buyers on the added peace of mind that the equipment (and even swimming pools or spas!) that comes with their home purchase is protected against expensive emergency repair or replacement.And you can point out that, in a head-to-head comparison with another home under consideration, only yours offers that protection.
Q: On mild winter days my furnace runs in short blasts and my home alternates from being too hot to being too cold. How can I fix this?. A: There are many factors that come into play when determining the cost of your central air conditioning system. When it comes to an air conditioning system, aside from choice of the unit, model and size, and important factor is to have it installed properly in order for it to work as it should.
Throughout the South, families like yours have more than your fair share of sweltering summer days - and often even melting hot nights. So while a 2011 Department of Energy report states that the average family spends 10% of their energy expenses on home cooling, you can be sure that your percentage is even higher.
Reviews (16)
Celine D.
Oct 02, 2021
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Horrible company!! They are only in business to overcharge you and charge you what's NOT covered in your service agreement. Please don't use this company!
Had this service for more than 10years. I rarely call them as I try to keep my appliance well maintain. Bought an AC from them years ago and they came many time to fix it. The last they came was Sept. 27 and check on AC. I ask the technician and he told me it's the coil failure and will ordered it.
A couple days later they call me to ask me to pay $450 additional for parts that need to be replace before they can fix the coil
Had this service for more than 10years. I rarely call them as I try to keep my appliance well maintain. Bought an AC from them years ago and they came many time to fix it. The last they came was Sept. 27 and check on AC. I ask the technician and he told me it's the coil failure and will ordered it.
A couple days later they call me to ask me to pay $450 additional for parts that need to be replace before they can fix the coil
Ken Urbanski
Sep 18, 2021
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We have been a Broward customer for many years and have been very satisfied with their quick response to our calls and for their very fair price. We have always warranteed all of our appliances, however now our major appliances are waranteed by the manufacturer because they are all new. We would not hesitate to go back to Broward in the future.
I. W.
Sep 03, 2021
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Signed a contract to install a new AC unit in my condo. They helped get the permit. The day before the scheduled service they canceled. Then they came a day later, about 2 hours late, and never finished the installation. They rescheduled a week later. Never showed up and never contacted me. Unreliable, unresponsive, inconsiderate. Just don't use them.
Very disappointed
One star is too high of a rating.
Very disappointed
One star is too high of a rating.
Len Rodkey
May 29, 2021
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I have been a customer for many years and the decision to be a Broward Factory Service customer is one of the best decisions I have ever made. I almost have all appliances that I can possibly have under the plan and it gives me peace of mind. The technicians are great and responsive.
Services: AC maintenance, Repair refrigerator / freezer, Repair oven, Repair washer / dryer
Services: AC maintenance, Repair refrigerator / freezer, Repair oven, Repair washer / dryer
H. A.
May 20, 2021
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Erez Kreitner
May 18, 2021
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JoAnn Xiques
May 07, 2021
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Positive: Professionalism, Quality, Responsiveness
We have been with Broward since 1999. Broward was always there for us. Even came on New Years Day. Shawn and Colleen the best. Thanks Broward
Services: Repair stove / cooktop, AC maintenance, Repair dryer, Repair washer, Repair refrigerator / freezer, Install AC, Repair dishwasher, Repair stove / cooktop / oven, Repair AC, Repair washer / dryer
We have been with Broward since 1999. Broward was always there for us. Even came on New Years Day. Shawn and Colleen the best. Thanks Broward
Services: Repair stove / cooktop, AC maintenance, Repair dryer, Repair washer, Repair refrigerator / freezer, Install AC, Repair dishwasher, Repair stove / cooktop / oven, Repair AC, Repair washer / dryer
Gary Stone
Apr 26, 2021
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Anita Mullen
Feb 26, 2021
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Starting with Colleen in the office, she is always very pleasant and professional. Mike, the HVAC tech has been GREAT thru our issues. He is always polite, professional and gets the job done RIGHT! We have had Ryan also as our "issue" was complicated. Ryan diagnosed our situation, made a positive recommendation and helped resolve our problem. Sean in Ft. Myers had to get involved last year on another appliance issue and was MOST helpful and also got the job done. Thank you BFS. Mike M. Sarasota, Fl.
Karen Terry
Feb 12, 2021
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We have used Broward Factory for over seven years and would not go anywhere else. We see the same technicians Mike and Tony each time we need them. They are both amazing, not only giving advice on our appliances, but also sharing knowledge with other issues. They are always on time and it is easy to call the office to get an appointment. When you consider how much other companies charge for “call out” visits, our maintenance service pays for itself. I would highly recommend Broward to my friends and family. You will not find a better service both professionally and economically.
Alan J.
Dec 15, 2020
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They will do everything and anything
"NOT " to repair/replace what they are suppose to even if you have the GOLD REPLACEMENT PLAN!!!!!! I always had to fight with them to do the right thing!!! I had 3 contracts with Broward Factory Service and I no longer do business with them . I have saved thousands of dollars just doing scheduled maintenance and doing repairs/replace appliances as needed . Do not walk away, RUN !!!!!!
Disappointed Customer, AJ
"NOT " to repair/replace what they are suppose to even if you have the GOLD REPLACEMENT PLAN!!!!!! I always had to fight with them to do the right thing!!! I had 3 contracts with Broward Factory Service and I no longer do business with them . I have saved thousands of dollars just doing scheduled maintenance and doing repairs/replace appliances as needed . Do not walk away, RUN !!!!!!
Disappointed Customer, AJ
Justin Maddox
Jul 04, 2020
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Horrible company, I would not recommend to my worst enemy. They will send technicians who have no clue what they are doing, and they will troubleshoot your equipment over the phone. There is no level of management that will care about you frustrations not the manager of the Clearwater office (Ryan), his manager (Steve) will yell at you over the phone, go back on his word to replace your ac, then hang up on you. The regional manager (Larry Herd) also does not care about any frustrations, and definitely is not going to apologize. Sarah Herd in marketing is the only person I have dealt with, and had
Michelle S.
Nov 13, 2019
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I am on my 4th year and so far so good. They service my A/C every year. This year the compressor went out and they replaced it quickly and at just the cost of the service call. Another thing I like is that they will do a free inspection if you are thinking about getting the warranty so that it will be active right away. The other thing I like is that the same person comes out to repair items, so it is not one guy from one company saying one thing and another guy from another company saying another.
Bella R.
Aug 12, 2019
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Peter was awesome! Its a good thing we asked for different tech than that Rod guy. He is lazy and do a very quick assessment on the trouble ticket, he does not fix the problem instead blame it on something that would not cover your appliance. Ask me about our toilet issue trouble tix.
Back on the good note-Peter took his time to tackle our fridge issue. He is very detail oriented and work thoroughly. He did not just fix the problem he also took the time to test his work multiple times and made sure that our fridge is working back to its normal functions. If you are subscribes to this company for
Back on the good note-Peter took his time to tackle our fridge issue. He is very detail oriented and work thoroughly. He did not just fix the problem he also took the time to test his work multiple times and made sure that our fridge is working back to its normal functions. If you are subscribes to this company for
Freddie F.
Jul 23, 2019
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Jo C.
May 22, 2019
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I have had my contract for two years for home warranty gold and silver package yesterday I was experiencing problems with my air-conditioner I called and they came out within a few hours they said it needed Freon and it seem to cool later in the day and all night long the air-conditioner condenser made loud noisesPreventing me from sleeping when I contacted the office early this morning they told me that they could not get to me today that would be out tomorrow morning , the manager stated " there's no sense sending the same technician since he couldn't fix it yesterday"!! now
