Pine Terrace Apartments
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Pine Terrace Apartments
Strat Property Management, Inc is a real estate development and management firm that focuses on the multifamily housing and self storage classes of real estate. SPMI owns and manages more than 30 apartment buildings and complexes in San Diego, California and more than 65 self storage facilities in five states.

SPMI is based in beautiful San Diego, California, within walking distance of Balboa Park and many of our fine luxury apartments. We believe in investing in our communities and providing residential options that make you proud to call home. From Personal to Business, Climate Controlled to Drive Up - we operate Self-Storage solutions for any need.
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Since October of 1999, Strat Property Management, Inc. (SPMI) has provided residents of California and Texas with quality multifamily housing and self storage options. Founded by Randy Strauss and Don Clauson, SPMI has stayed true to its roots - valuing culture and community above all else and, in turn, providing the best customer service possible.
Strat Property Management, Inc operates self-storage facilities across California (StaxUP Storage) and Texas (Lockaway Storage). It is our goal to provide renters with safe, secure, convenient self-storage options that perfectly fit their needs.

No matter the size, location or amenity, our portfolio offers a range of options from state of the art Class A facilities with climate control, to first generation properties with drive up access and wide lanes.One thing is the same: our commitment to quality service, running a friendly, clean facility and helping our renters through life's transition periods.
Strategic Property Management, Inc owns and operates 7 commercial properties around San Diego, California. Just as with our residential and self storage properties, we passionately strive to provide the highest quality rental experience possible. From the properties themselves to the incredible customer service provided by our team, we'll make your renting experience a breeze, so you can focus on making your business a rousing success!
Reviews (24)
Matthew Bliven
Matthew Bliven
Jan 11, 2022
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Strat management changed my lease in the middle of it and started to charge me for sewage water and garbage. They made this change to the lease without notice and said I was 2 months behind on the utilities. They had a sewage spill, and my wife had to take three and a half hours to clean up the mess. they didn't even offer any help. Taylor Rex is smarmy, and very unprofessional. Avoid doing business with Strat property management.
Donna O.
Donna O.
May 04, 2021
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Unreliable and unprofessional! Can't reach anyone by phone and they never return phone calls. Once you have rented from them, you're on your own.
Emily D.
Emily D.
May 30, 2020
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My husband worked as Maintenance for strat and was supposed to get a contract after 3 months of working there suddenly COVID happened and he has BEEN WAITING FOR THE CALL TO GO BACK TO WORK even have texted the Maintenance supervisor PAUL MENDEZ and has not responded until today when my husband just found out there was 3 new people it would have been AMAZING and humane to let your former workers know they will not have jobs anymore. Yes we will be going to the Labor and Commissioners Office and will be considering to sue. How disgusting to lay off your workers and promise them jobs after this situation
Viktoriya M.
Viktoriya M.
Dec 18, 2019
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I haven't ended up renting with Strat, however, I would like to write a review regarding a great customer service I received. Kyle showed me several properties, explained the application process, and answered my questions. He also followed up via text and was very responsive when I have a question. I ended up not renting with them because there wasn't a property that fit my needs at the time, however, I was very happy with the customer service. I also needed to find out some information and called their office. The lady I spoke to (Victoria) was very helpful and knowledgeable.
Ken Harbison
Ken Harbison
Oct 05, 2019
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Great Management company. Very professional, knowledgeable and friendly. Units clean, updated and reasonably priced. Tina AMAZING!
Marilyn Acosta
Marilyn Acosta
Sep 04, 2019
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Great place to live! Management attentive and helpful. Neighbors are quiet and clean!!! Property is close to everything!
Jennifer Allen
Jennifer Allen
Aug 30, 2019
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No better place to do business! Everyone is so kind and accommodating!
Emma Torres
Emma Torres
Aug 04, 2019
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I am now going on my 4th year of leaving in one of their buildings and they have been great! Always quick to respond and help if there are any needs. The buildings are well maintained and they really go above and beyond to make sure that their tenants needs are taken care of! Highly recommend!
Jeff McPike
Jeff McPike
Jul 17, 2019
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Strat recently took over as Property Management for the apartment complex I’ve been living for 8yrs. I’ve been very impressed with their Prompt attention to the couple of maintenance requests I’ve let them know about, on their Tenant website.
Repairs completed in Less than 24hrs,
(and these were “Non-Emergency” concerns).
My last Property Mgmt company,
CAL-PROP,
took up to 3-4 days, for actual emergency issues. ( serious water leaks, clogged drains etc)..
Ron B.
Ron B.
Jul 05, 2019
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So disappointed with this company. They kept my security deposit and didnt comply with any of the laws about it (no explanation, no receipts) and just told me that it was a matter between my roommates and myself to settle what I got back (but then I was never notified when my roommates moved out or when a security deposit would be returned). I work for the government and complained several times about drug use and how I would have to move out if my landlord wouldn't take legal action against others that were on the lease. They told me that they weren't allowed to enter a unit to enforce
Tristram S.
Tristram S.
Mar 01, 2018
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We've been with them for two months and they've been great. Clean, well maintained building, super very responsive to issues. Great apartment living.
Everett T.
Everett T.
Nov 20, 2017
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VERY POOR CUSTOMER SERVICE!!They don't return voicemail messages and are completely unavailable on the weekend. Emails are not returned either. VERY POOR Customer Service!!!
Caroline L.
Caroline L.
Jul 04, 2016
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I've lived in a complex managed by strat. prop for five years and it is by far the best run property I have ever rented from. We have fantastic live-in managers, which contributes greatly, but the first 1.5 years I lived in the complex the previous live-in manager was plagued by personal problems that were affecting his ability to do his job, yet I was very impressed by the way strat prop took care of residents in spite of that issue as well as the professional way they managed that manager's exit. Strat prop continues to invest in renovations, upgrades, and small touches to the shared
Megan H.
Megan H.
Jan 25, 2016
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This review is specifically for 1st and Penn, managed by Marc and Janis (as this has been our only experience with Strat Property Management to date). I had looked at about 25 apartments prior to viewing the apartment on 1st and Pennsylvania, and was at the end of my rope (had some really awful experiences with other property management groups in the area). This property was extremely well cared for, and the two tenants we happened to speak to on our way in had been there for 7 and 17 years, and both were very happy. Marc and Janis were kind, pleasant, responsive and straightforward. I couldn
Joe S.
Joe S.
May 15, 2014
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What good is a leasing agency that doesn't answer phones or return messages. Shifty at best!
Douglas H.
Douglas H.
Aug 29, 2013
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As someone who works in real estate, I can really appreciate it when I see a company doing it right. While working with clients to find a place to live between houses, I saw dozens of places in Hillcrest.

The properties managed by Strat were all well maintained and better than most that I saw in Hillcrest. Beyond that, the managers all called me back which wasn't common during the apartment hunt. The ones I met were energetic, professional, and not pushy at all.
K. M.
K. M.
Jun 08, 2013
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We've lived in the Hillcrest apartments for nearly a year and have had a great overall experience so far. The location is incredible and we love our apartment. The inner courtyard is beautiful and well maintained. All of our maintenance requests have been promptly addressed. The managers have always gone above and beyond to ensure our comfort and happiness. They are currently remodeling many of the units and they look amazing. Ours hasn't been updated but it's still in great shape - new carpet, nice kitchen, fresh paint. There's plenty of storage space in our balcony closet
Kim L.
Kim L.
May 25, 2013
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My husband and I have lived at the 1st and Penn location for 9 years and have been extremely happy here. The complex is impeccably maintained by the managers, Marc and Janis. They both live on-site and address any issues immediately. They have really made the complex welcoming by having courtyard get-togethers and by decorating for the holidays. We feel safe here and I would recommend this complex to anyone.
Jill B.
Jill B.
May 23, 2013
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This is the best apartment complex I've ever lived in. I live in their Canyon Apts in Banker's Hill on 1st and Spruce. It's the smallest apartment and I thought I'd move after a year, I'm going on 4 years because the management fixes things even before you ask (yearly inspection), it's well maintained, the canyon view is wonderful, it's, quiet, walking distance to everything, pet friendly and the on-site manager is frickin' amazing in all that she does including IMMEDIATELY respond to requests.
Amr S.
Amr S.
May 16, 2013
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I have been Living at 3883 Jewell st in crown point for over 4 years, I love it there, it is clean and I never had any problem with the management, the manger of this property is amazing, he is very helpful and when I need maintenance for anything, it gets done fast,
I would highly recommend this complex to anyone.
Laura T.
Laura T.
May 15, 2013
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Moved into a 2 bedroom in the Hillcrest location in 2010. The only thing that the PM has changed regarding utilities is that we now have to pay for water. During my residence here we have had 2 on-site managers. The 1st one, Janine, was really nice & responsive, but not much was getting fixed in a timely manner. The 2nd one, Lauren, is great! She has been very pro-active the times i have requested maintenance fixes, getting them resolved within the week. When i was overcharged for a late rental fee by accident she quickly had the charge reversed. She has upgraded the payment system to online
Lola K.
Lola K.
Apr 30, 2013
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Very very very unhappy with them. We just moved out from their Hillcrest location after they hire a new manager who doesn't do anything as well!! Not worth $$ to rent out from them!! We are happy we found new peaceful place with a great on site manager.
Loretta R.
Loretta R.
Dec 17, 2012
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All this company cares about it pumping the maximum amount of money from the tenets. For example, they forced us pay the electricity for the "building" (just eight one-bedroom apartments). My "building" electricity bill each month was MORE than my own electricity bill. I had to ask seven or eight times to have some repairs done. Worse still, I was told they would be done over and over and they were not. I asked the workers personally whenever I saw them and they promised to return to my apartment and make the repairs but that never happened either - for eight months. I
Patrick K.
Patrick K.
Mar 18, 2009
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They are probably some of the most professional people I have dealt with. From maintaining to actually getting what you're paying for which is a quality and top-notch place. They don't shortcut repairs and promptly handle legal disclosures and security deposits expeditiously. You can tell they care by how they maintain the premises! Entire torso above the competition. Honest service in a deceitful market.