Spring Mills Veterinary Hospital
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Spring Mills Veterinary Hospital
Spring Mills Veterinary Hospital is a full-service veterinary medical facility, located in Martinsburg, WV. The professional and courteous staff at Spring Mills Veterinary Hospital seeks to provide the best possible medical, surgical and dental care for their highly-valued patients.

Please take a moment to contact us today, to learn more about our veterinary practice and to find out more information about how Spring Mills Veterinary Hospital can serve the needs of you and your cherished pet.We also encourage you to stop by to meet the staff and take a tour of our hospital. We recommend you bring in any medical history, including vaccination history, for your pet on your first visit.
Services
Our modern facility offers four spacious exam rooms, fully equipped treatment area, well stocked in-house pharmacy, surgical suite (with heated table), isolation ward, separate dog and cat wards and grooming amenities, as well as a state of the art in-house laboratory, ultrasonography equipment, and full body and dental radiography.
Sandra was born in Fort Worth, TX but has lived in a variety of places such as Iowa, Ohio, Virginia and Maryland. She has called Falling Waters her home though, for the past 18 years. Growing up, Sandra always had a passion for taking care of cats, dogs, turtles, goats, and horses, even helping a Golden Retriever deliver puppies.
Congratulations on your new puppy! Our Puppy Wellness Program is designed to ensure your puppy is strong and healthy and will help set the foundation for your puppy's long-term health. The first two to six months are a critical period in your puppy's development. Puppies have weaker immune systems than adults and, as a result, are more susceptible to infection from diseases and parasites.
Does your pet wear a collar and tag? What would happen if those were lost? Microchipping has become a popular and safe way to provide permanent identification that cannot be lost. At Spring Mills Vet, we use Pet Link microchips. A microchip is a small electronic chip about the size of a grain of rice placed under your pet's skin.
Keeping your pet's teeth clean and gums healthy is important to their life-long health and happiness. Just as with humans, routine professional cleaning is important to maintaining your pet's dental health. We also carry many products that can be used at home to help maintain your pet's oral health.
Reviews (9)
Bruce Waldron
Bruce Waldron
Dec 23, 2021
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Critical: Professionalism, Quality, Reliability, Responsiveness, Value
Horrible place, they don't respect your time or you as a customer, they try to up sale everything they can think of. Set an appointment then they make you wait outside in your car for 2 to 3 hours past your appointment time. This place is a joke. Find another vet who actually appreciates your business .
Naomi Castleman
Naomi Castleman
Dec 19, 2021
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Critical: Professionalism, Reliability, Responsiveness
This clinic will take months to take care of basic needs. Appointments take several hours. The vet will require you to pay for things you don't need.
Laura Hostetter
Laura Hostetter
Oct 25, 2021
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On I called on Sept 29th I called Spring Mills Vet to request vet records for proof our 2 fur babies have had all their vaccinations. I was told I had to speak with Dr. Smith because she does not give out complete records for proof of vaccinations. Dr. Smith informed me she would compile partial records and would have them available within a week.
I called Oct 6th, not available; Oct 11th, not available, Oct 14th, not available; Oct 18th, not available. At this point I asked when they would be available. I was told there was nothing in the system to show I had requested the information.
I explained
Lisa Marie
Lisa Marie
Aug 31, 2021
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Yes, they are under-staffed, but, the man I met was VERY nice. I actually have a job offer here as a client care coordinator. And I will do my very best to help their clients.
Emerald
Emerald
Aug 14, 2021
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Critical: Professionalism, Reliability
Every visit is the same. You’re scheduled at a certain time and you are always seen an hour later. You are at the mercy of the Vet. because your pet has to be seen. Go somewhere different! It’s not worth it!
Jslrh
Jslrh
Jul 19, 2021
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Don't care for Dr. Smith, she is extremely rude and makes you feel belittled. I took my puppy in for one shot and they make you pay for a whole exam. Every time I take my animals into her office she is constantly trying to up sell you different vaccines or flea/tick medication. They make you feel guilty for not buying the "prepaid fecal kit". Dr. Smith does not value her clients time. Due to Covid, she makes you wait in the parking lot for an hour and 45 minutes. Find another vet, there is no benefit in choosing this one: wastes your time, prices are not reasonable, I would like to see my vet face
Kalala Zeklio Plays Lala
Kalala Zeklio Plays Lala
Jun 17, 2021
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We had a scheduled appointment to have tests run on our cat. My wife dropped him off at 9am. No on from the office called us to give us updates. My wife called them at 3pm to get an update. At that point he still had not been seen. We called again at 7pm and they still did not have an update. We are now 12+ hours in to this situation and my wife jus left to go pick up our cat. They still have not completed the test they were supposed to complete earlier today. I would never ever ever ever ever ever ever take my pet to this place ever. Completely money hungry pieces of trash!
Denton Powell
Denton Powell
Mar 06, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness
Dr. Smith and her staff are amazing and kind people to work with. She helped us with our cats and was very thorough with their workups and continuing care. I highly recommend her practice for animal care to anyone.
Rebecca Allen
Rebecca Allen
Jan 14, 2021
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I'm new to the area and wanted to find a good vet for my cats - I took them for a wellness checkup, which seemed fine except the appointments were at 10:45 and 11:30 (2 cats) and they didn't come to get them until a little after 11, which, okay, I am flexible knowing businesses can run behind a bit. No worries. But then I sat waiting for the zoom invite for a half hour before I called the front desk to see what was going on; it sounded like my cats were too stressed and the vet would give me a regular phone call when she was doing the exam. It was a long visit (we finally left at 12:30) and it