First Rate specializes in Residential Property Management, Commercial Management, Property Lease-ups, New Construction Lease-ups, Customized Management Plans, all aspects of Property Maintenance, including 24 hour Maintenance Emergency Services and Home Remodels. We are a Progressive Company with outstanding Customer Service.
We offer Professional Property Management and Placement Services for the Bend and Redmond areas. First Rate has the Best Team in Town. We have over 25 years experience in Property Management, Property Management Booking and Property Maintenance Service. First Rate takes pride in offering Excellent Communication to our Owners and Tenants.
We offer Professional Property Management and Placement Services for the Bend and Redmond areas. First Rate has the Best Team in Town. We have over 25 years experience in Property Management, Property Management Booking and Property Maintenance Service. First Rate takes pride in offering Excellent Communication to our Owners and Tenants.
Services
A big thank-you to Sherry and her team for finding a pre-approved tenant for my home in Redmond in less than a week. Good job! First Rate is very pleasant, professional and painless to work with. Just wanted to let you know I am going to continue to market my home for sale until August. If I have not sold it by then, I will be putting a renter into it then you are the one to market it.
Reviews (9)
Dixie Shartner
Oct 25, 2021
Report
Jennifer Lowe
Jun 12, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Love this company! They found us a rental right away for me and my family. They have taken care of all maintenance issues. We never had to worry about getting things fixed on time. We moved out and they were fair with the deposit refund. Thank you for First Rate property Management for taking care of our family!
Love this company! They found us a rental right away for me and my family. They have taken care of all maintenance issues. We never had to worry about getting things fixed on time. We moved out and they were fair with the deposit refund. Thank you for First Rate property Management for taking care of our family!
Atanacia Marquez
Aug 26, 2019
Report
If I could give a zero I would. I have rented from Sherri for two years. I took before photos because I am a responsible individual. We had a great house the worst property management. They would never get anyone to fix problems that were there before I moved in. Like the bathroom, refrigerator and even yard. I would call constantly and they would make up excuses. And say they wouldn’t charge me for it. Well they did and we have been working with Sheri to clean the house and back yard. Because unfortunately the biggest snowfall this last year hit when we were moving out. We went back and cleaned
Deb Slade
Jun 28, 2019
Report
I used this company when I moved my family from the valley and the only positive outcome was being more motivated to buy after dealing with them. We had a dead animal in the dryer vent that took (I’m not kidding here) several weeks to deal with. An electrical issue in the kitchen that was also delayed even though it was dangerous. I guess they count on their clients not being positioned to buy a house and they abuse it. Their deposit and application process is a bit fishy too. Anyway, I told them I wanted out of my lease based on their lack of compliance with emergencies and Hoyer agreed and
Ashley L.
Jan 21, 2019
Report
Tony Gambino
Sep 15, 2018
Report
DO NOT RENT FROM THIS COMPANY! I don't even know where to start. She did everything she could to absorb our entire deposit, and sent us a huge bill to replace the carpet, WHICH THEY NEVER ACTUALLY REPLACED! It was an attempt at a scam, which didn't work, I got a lawyer and we settled after threatening to take them to court. On a more personal note - At one point during our lease we had taken our 1-year-old daughter to a check-up, they found a large tumor in her tummy and immediately sent us to OHSU in Portland. This happened to fall on the 1st of the month, so I called Sherry (First Rate) to let
Nicole Leak
Dec 30, 2017
Report
One of the WORST property management companies out there. Horrible customer service, very rude and snarky when dealing with her. Takes MONTHS to get repairs taken care of after submitting them. MY fiancee and I went 3 months without a dishwasher because she wouldn't take care of it, and then had additional fee's tacked on to our electric bill because of a broken hot water valve in our bathtub that she wouldn't get a plumber in to fix. AWFUL! I would walk over hot coals before EVER dealing with this company again.
Anita Strain
Aug 28, 2017
Report
Missy T.
Jun 11, 2017
Report
The worst property management ever!!! They were rude, never got anything done and pushed back our move in date with one week notice.. the property wasn't taken care of and we had taken pictures to prove it so when we left we wanted our deposit back and they wouldn't give it to us saying that the place needed help and everything they blamed us for we proved was there before we got it and they still wouldn't give us our deposit back.. the only my way to get it back is going through a lawsuit at that point. They are horrible. NEVER RENT from them!!!!!
