There are many myths in the property management business. These beliefs begin with thinking real estate investing is easy passive income. However, you'll find that there are many adversities involved with property management. There are two types of investors; those who take a more active role, and those who take a relatively passive role.
Whichever role you prefer, Bottom Line can assist you with your goals. Trust us, we know all the hardships first hand. There are many benefits to hiring a Charlotte property management company. For this reason, our mission is to offer our property management solutions to help our clients succeed. We do this by using our proven business model and mantra: Your Home - Our Priority.
Whichever role you prefer, Bottom Line can assist you with your goals. Trust us, we know all the hardships first hand. There are many benefits to hiring a Charlotte property management company. For this reason, our mission is to offer our property management solutions to help our clients succeed. We do this by using our proven business model and mantra: Your Home - Our Priority.
Services
Since 2008, Bottom Line has been offering property management solutions for property owners in the Charlotte area. During this time, we searched for honest feedback from our clients. Truly listening, we adapted their feedback into our business model. As a result, we offer honest, straightforward services to help our clients succeed.
Bottom Line maintains a 98.5% occupancy for all assets we manage and we consistently exceed this mark! Partner with us and we'll get the job done right and on time. If a resident moves out for any reason in the first 6 months we will rent their unit for free! Bottom Line Property Management is committed to ensuring that its website is accessible to people with disabilities.
Evicting a tenant can be tough. It's inevitable and we have had to deal with this from time to time. Worry not, we have over 11 years of experience in dealing with situations like this. Our Bottom Line process follows the local state and county procedures, we will handle the eviction process from initial filing to writ/lockout if need be.
Bottom Line Property Management represents the continued evolution of three generations of professional real estate service. Our team's expert knowledge of real estate and the home buying and selling process, combine with their local market knowledge to provide the highest possible level of client service.
Check all circuit breakers, flip them hard to the OFF position and then hard to the ON position. Check all GFCI outlets in bathrooms, kitchens, laundry room, and garage. Check and reset breaker panel or replace blown fuses. Check and reset all GFCI outlets (located in kitchen, bathrooms, utility rooms, and garages).
Reviews (10)
Jade Clayton
Jan 13, 2022
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DO NOT WORK WITH THIS COMPANY. THEY ARE VERY UNORGANIZED AND IT WILL COST YOU MONEY.
Before the tenant was placed they asked for a lock on a back door to be replaced. BLPM told me they could get me an estimate for this with one of their trusted contractors. Several weeks went by. I reached out multiple times for the estimate via text message and email. They then placed the tenant in the home without getting the estimate to me. Finally on my third attempt to ask for the estimate NYESHA D gave me a call, she was honestly a little aggressive when she called as well but she was adamant that she sent
Before the tenant was placed they asked for a lock on a back door to be replaced. BLPM told me they could get me an estimate for this with one of their trusted contractors. Several weeks went by. I reached out multiple times for the estimate via text message and email. They then placed the tenant in the home without getting the estimate to me. Finally on my third attempt to ask for the estimate NYESHA D gave me a call, she was honestly a little aggressive when she called as well but she was adamant that she sent
Jeremy Candela
Dec 14, 2021
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First Bottomline took over for my previous company and they were the worst. My water heater went out on the weekend. So I put in a service request and called the hotline. Someone came Sunday and said it needs to be replaced. Had to wait for the approval. Monday the same guy had trouble or didn’t want to do it or whatever and took forever to get estimate in but it got approved that day in the afternoon. So the guy calls me and said he will be out Tuesday but he has a doctors appointment and he will call when he is on the way. “OK”. So needless to say he never made it out but they got another
Leonardo Lendeche
Nov 25, 2021
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Excellent service!!! Yessi was excellent trough the whole process of selling my house, I’m very pleased, and she also help me find a rental property which I’m very very happy, me and my kids are very comfortable in our new home, as a single father it’s very hard to find time to do all the process but she did more than she has to to accommodate my schedule and the selling schedule. I appreciate all the help. Definitely recommend it 100%.
Jessica Heaps
Nov 25, 2021
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I have spent $16k in rent with this company in 8 months & they are the most uncaring, unprofessional team of people I have ever came across. After emailing for over a week, & having to beg for a response & multiple calls from my husband with no response, I was finally on a call with what I thought was one person, when actuality they had me on speaker phone with at least one more individual, never disclosing that I was speaking with more than one person. Not only that, they are trying to enforce HOA rules in a rental when they never gave them to us when we initially moved in. When I told them that
Robin Blackman
Nov 23, 2021
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We found a beautiful home to rent through Bottom Line Property Management. Yessi made the rental and move-in a breeze!! She was always available for us no matter how many times we called and emailed her and was always quick with a response. If you need help with a rental, I highly recommend you call Bottom Line and ask for Yessi!! She will walk you through every part of the rental process!! Thank you Yessi for all your help and patience!!
Tarynn Cureton
Nov 13, 2021
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Bottom line Realty has a great team. They are kind and attentive. With how busy they are with all of their properties they always found the time to tend my family's needs. Yessi is AMAZING. She worked with my family to find the perfect home. She made the application process easy and very understandable. When you have questions, she definitely has answers. I dont feel like there is anything that I can say that will paint the perfect picture that will be fair enough to epxplain how caring these people are. I can tell all of the people who have a hard time renting that YOU should MOST definitely get
Celina Tuck
Oct 28, 2021
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Nysha is a very kind and professional property manager, she took maintenance problem serious, and wanted me to be happy with my experience with bottom line. Kywon was one of the most professional and well mannered maintenance technician I have ever met. He wore his mask, and kept me well informed of what was going on at all times. Thanks you guys
Jesse Drury
Oct 04, 2021
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Leased with them for a few months before having to contact a lawyer.
Absolutely filthy. Scratched floors. Broken appliances. Infestation of roaches and ants.
Every issue that was brought up to a leasing agent was dismissed as my own responsibility or took weeks or even months to address.
The only time anything was fixed is when I threatened to sue, and then they would still do an awful job.
"I'll call you right back" means three days later I need to call them and go through the process again.
Just terrible.
Absolutely filthy. Scratched floors. Broken appliances. Infestation of roaches and ants.
Every issue that was brought up to a leasing agent was dismissed as my own responsibility or took weeks or even months to address.
The only time anything was fixed is when I threatened to sue, and then they would still do an awful job.
"I'll call you right back" means three days later I need to call them and go through the process again.
Just terrible.
Karen Perez
Sep 14, 2021
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Positive: Professionalism, Quality, Value
Yessi is the best!!!! I had the most amazing experience here! She helped me and my family into a beautiful home. I am so grateful for her! She was patient caring helpful kind a quick responder any questions I had she was there and on top to get us into a house fast! Thank you so much Yessi you have been wonderful!!!
Yessi is the best!!!! I had the most amazing experience here! She helped me and my family into a beautiful home. I am so grateful for her! She was patient caring helpful kind a quick responder any questions I had she was there and on top to get us into a house fast! Thank you so much Yessi you have been wonderful!!!
Nicole Fiero
Sep 06, 2021
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Bottomline is a lifesaver in more ways than one for me. They are thorough, knowledgeable and have the right people and processes in place for a one stop solution for property management. They are professional and communicative from listing and approving a new tenant to making various repairs to inspecting the place once a tenant moves out. Hats off to Tina, Darrel, Lupe and Scott for always making me feel comfortable that my homes are in your hand. I highly recommend their property management service.