Stone Oak Property Management
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Stone Oak Property Management
Stone Oak Property Management is a professional, full-service and locally owned property management company managing rentals throughout greater Austin. Stone Oak Property Management's staff is made up of Austin property management experts who provide services tailored to fit your needs as a homeowner or investor.

With over two decades of experience, our Austin property managers provide trustworthy oversight of your rental home in the Greater Austin area. This ensures premium management for your rental property and leaves you with the peace of mind that your investment is in good hands! Turn your Austin, Texas rental properties into passive income with our experienced team of Austin property managers.
Services
We offer residential property management services for Austin including: managing single-family homes, condos, town-homes, multi-unit properties and apartment buildings. Additionally, Stone Oak was founded by landlords for landlords. We pride ourselves in offering the service that we'd expect from an Austin property management company if we were hiring one.
Award-winning Austin, TX rental property management services tailored to you as an investor, homeowner, or landlord. Our services range from a comprehensive, full-service solution to a la carte services such as leasing your property. We have an extensive portfolio of single family homes, townhomes and condos in the greater Austin, TX area.
We want to make your experience in finding your next Austin, Texas rental home an enjoyable one! View available properties for rent in Austin and surrounding areas by selecting from our list of rental homes, or by entering your search criteria below. Give us a call today and we will help you find the perfect Austin rental property!
At Stone Oak Management, we treat your home as our own. We offer a wide range of property management services to fit your needs as a landlord or home owner, and tailor our services to ensure that you have the highest level of service for your home. We are not a bank. This is highly discouraged, but yes we can finance your repairs and will mark up the bill.
In Austin, your property manager will charge you anywhere from 6-10% of your monthly rent to manage your property. Stone Oak Property Management charges a fee equal to the greater of 7% or $100. For a complete overview of the costs associated with management services visit our Austin property management pricing page.
Reviews (26)
Karan Brar
Karan Brar
Jan 12, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
I have been with stone oak for over 4 yrs now. They been very professional and through in their communication and responsiveness. Jennfier and the team have done an excellent job managing the property.
Jasmine & Bryan Landa
Jasmine & Bryan Landa
Jan 02, 2022
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Communication. Everything in this world starts with effective communication. The employees at Stone Oak are so responsive should we ever have an extra question or may be unclear of a detail. Whether it be by call, text, or email they respond promptly. My cleaning company, YouShine Cleaning LLC, has been so pleased to clean the quality properties they manage in Austin and surrounding areas. They really want their clients to be able to lease, sell, or maintain their homes with the greatest of ease and in a timely manner. With the city growing at such an amazing rate I personally would look to them
Chauveye DeMore
Chauveye DeMore
Jan 01, 2022
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Stone Oak Property Management has far exceeded my expectations with managing my home. I had problems with my previous management company and Maureen Benavides treated me with such respect and truly reassured me that they would take care of my home. So far, I'm very happy with the results.
Ashley Bruno
Ashley Bruno
Dec 11, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I have worked with Stone Oak for 3 years now. This team always does the right thing for their customers. Our manager has been super responsive and even the owner of the company called when we had questions the property manager couldn't answer. They really stepped up during the freeze and took care of my home.
Jordan B.
Jordan B.
Nov 29, 2021
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MUST READ! Don't do business here. Find another house or property management to list your house with.
All of the bad reviews, those are real.
Not sure if the good reviews are even real. How can they be?

THE WORST customer service! No hospitality!

When we entered our house, it was filthy - right in the middle of the pandemic. Bugs on the floor, in corners, open the cabinets - hair, bugs, stains. Liquid substance on our bathroom counters, quite a bit of stuff that was left from the previous tenant (let us know that they didn't clean or walkthrough), stains on the carpets, big hole in
Jimmie Woodall
Jimmie Woodall
Nov 23, 2021
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I have had my duplex with Stone Oak for six years . They are the answer to my problems. They take care of my business in a professional manner . I have had nothing but great people in my rental. I am extremely happy with them. No more midnight calls or other problems . They do it all.
Arii Martinez
Arii Martinez
Nov 21, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Stone Oak is an amazing company to work with! Brittni has been a gem to work with since I've been introduced to her 2 years ago! The whole team at Stone Oak is amazing. I wouldn't trust my rental property with anyone else!
Tony Trinh
Tony Trinh
Nov 16, 2021
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We've been with Stone Oak since we started renting our home in 2017. They were professional, thorough, and I felt that my rental property was in good hands. There was a point in time where they changed from having an account manager dedicated to us to a team of people that I was in contact with. This change was a bit more cumbersome but the team at Stone Oak remained responsive and continued the same level of care for my property. When I heard that they changed back to the account manager style of engagement I was so happy that we got Jennifer Frizzle once again. She is always responsive, responsible
Lauren McNeil
Lauren McNeil
Nov 11, 2021
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Positive: Professionalism, Responsiveness, Value
I have used Stone Oak for many years and highly recommend them. Jennifer Frizzell has been my property manager and she has been wonderful. She is very responsive and always ready to answer questions or help when needed.
Delann W.
Delann W.
Oct 14, 2021
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If I could give absolutely no stars I would, Brittni and Belle are THE WORST Property Managers EVER. They try to talk at you and feels they will not get the same in return. We are ONLY renting until our home is built. I cannot wait to end this contract with them. They made this transition unbearable. They are so disorganized, their communication is slow to respond. If you find any rentals that Stone Oak Property are managing.. look elsewhere.
Li L.
Li L.
Aug 12, 2021
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Their red flag started when we consult them a year ago. What their on site consultant said is completely different from what they do after we go into contract. They stated their on site consultant is wrong and if we want to back out of the contract we need to pay a fee. We were so mad as at that time we are moving out of state and had no time to deal with all this. We got into argument with them and in the end both parties backed off a bit.

During this one year of working with them it s torture, they keep asking us to pay big money to fix things.We asked them to check if it s the tenant who did
David G.
David G.
Jun 29, 2021
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Stone Oak Property Management is unlike any other landlord I've had in the past. Coming from NYC and SF, I was pleasantly surprised to find they are very responsive to maintenance requests and generally very helpful when it comes to standard trappings of apartment living.  This is not your standard mega-corp property manager.

The main reason I decided to write this review however is in light of the winter storm that rocked Austin back in March.  We -- like many in Texas unfortunately -- were greatly affected in our living situation.  The entire ground floor of our unit was flooded
Mary G.
Mary G.
Mar 23, 2021
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My experience with Stone Oak has been nothing short of amazing. I started working with them after switching from a pretty bad property manager. They are now managing a few of my rentals in the area and their service has been incredible. The Stone Oak team is responsive, detail oriented, and they don't hesitate to answer the many questions I have regarding my properties. I'd highly recommend this company to anyone in the Austin area!
Meredith K.
Meredith K.
Mar 09, 2021
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This is the worst management company I could ever imagine renting with. We have had many a problem since day one of moving in that should have been fixed and addressed beforehand. From countless water issues to not having access to amenities we were promised and paid for, they don't operate effectively at all. You can never reach someone directly. Communication consists of leaving voicemails and waiting for email responses. I have had to contact the city to enforce our rights as tenants and push for things to be fixed. For example, without working water (meaning no shower, dishwasher, or laundry
George S.
George S.
Jan 25, 2021
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Very slow to answer your problems. You will wind up listening to a phone service. The emergency line is operated by someone who is not an employee of the company but a hired phone answer service. Avoid them if you can.
Gina C.
Gina C.
Dec 06, 2020
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I live in a property managed by Stone Oak and have had a very unsatisfying experience. Numerous times we have needed maintenance on the property and are told they will send someone out only to have days and sometimes weeks go by without any follow up. Some of the issues were important for the upkeep of the house's plumbing which I would think would be very important to the owner of the house so if I was an owner looking for a property manager to make sure my property stays in great shape, I would definitely look elsewhere. And as a tenant, their unresponsiveness would be a reason we would
Christina Garcia O.
Christina Garcia O.
Oct 21, 2020
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We have more than one investment property and we wish Stone Oak was where our other property is. Stone Oak manages our Hutto, Texas property and we can't praise their professionalism enough. They have a wonderful team and there is not only a portal to see the progress of how many people have visited the many sites they list the property but the traffic visiting. You can see the progression of the applications. On the owner's site, you get all your documents in one place, especially helpful during tax season.
Hayden E.
Hayden E.
Aug 27, 2020
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If you want them to manage your property be prepared to be nickel and dimed for everything and after all the paperwork is signed to find new charges that weren't mentioned before when I asked for the charges. If you leave after signing the paperwork be prepared to pay 300 despite nothing having been done yet.
Joseph A.
Joseph A.
Jun 03, 2020
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These jokers managed my property for just under a year. Horrible organization, unethical. Unresponsive and terrible customer service.
Sarah K.
Sarah K.
May 31, 2020
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Complete waste of time! I spent hours emailing an agent back and forth to get information and setup a time for a walk through. They finally get to my property and take a tour of the property just to call me back after 20 minutes to tell me that they do not service my neighborhood! Isn't that something you should check in the very beginning so you don't waste the clients time?! I would not recommend.
Ritesh S.
Ritesh S.
Aug 31, 2019
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I used Stone Oak Property Management from 2013 - 2019 and they were honest and competent. I was out of the country for about 4 years and they managed every aspect of my properties in Central Ausin and San Antonio. They are honest and competent in a tough business. Their monthly financial statements and their respsponsiveness are both great.
Alex K.
Alex K.
Mar 04, 2019
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We moved from NY to Austin and the Stone Oak team was extremely responsive and accommodating - we had to do everything remote and in the very end we had to do some last minute changes because the moving company delivered our stuff a few days before the move in date. Big shout out to Jennifer!
Jenny G.
Jenny G.
Aug 29, 2018
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This is the place to go for renting out your property!! I was in crunch time trying to get tenants for my current home, while trying to secure a loan for my new house. I talked to Jennifer Frizzell and she assured me that they could help us. She came over the next day to take pics. She listed it immediately and set up several interviews for potential renters in the next few days. She did background checks and we had viable renters within a week! They've been in my house for over a year, and Stone Oak has been amazing at managing our property!
Megan B.
Megan B.
Sep 12, 2017
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Stupidly rented from Stone Oak- moved from out of state and didn't have the chance to visit and look at the place first. Wow were we taken advantage of. The place was an absolute dump when we got there! Absolutely filthy, shower did not work, stove was broken, and the gas couldn't even be turned on because the water heater did have a shield for the flame. Submitted all of the work tickets the very FIRST day we lived there. Took TWO months to finally have someone from stone oak coordinate fixing our shower and water heater. We were then without a shower for 10 days and our home looked
Isaak T.
Isaak T.
Feb 01, 2017
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Jennifer managed a rental property of mine for close to 4 years. She was always available, very knowledgeable, kind, and great to deal with. Manu was always helpful with any financial questions or concerns I had as well. I just recently sold my home literally one day after it listed with Jennifer's help!

I hope to do business with them again soon, as it was the peace of mind I needed knowing my rental property was in good hands.
Clayton I.
Clayton I.
Jan 26, 2017
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Stone Oak property management is as good as it gets. As far as property management they will completely take care of you. You can even get ahold of the owner, as he is very active in the property management business. These guys will even list your home for rent or for sale.
They will properly screen your tenant and produce great results.