Rent Appeal is an Atlanta based property management company that began in 2013, guided by the principles of simplicity, efficiency and passion. At Rent Appeal, we keep the lines of communications wide open. We believe this is essential for any Atlanta property management company to thrive and be successful.
Because we are a boutique style business, we offer the personal touch that many enjoy. When an emergency comes up, and they always will, there is peace of mind in knowing who to call and exactly what the plan is. Even better, we are set up for the out-of-state and foreign investors. We offer paperless systems that are available in an online portal for easy access anytime.
Because we are a boutique style business, we offer the personal touch that many enjoy. When an emergency comes up, and they always will, there is peace of mind in knowing who to call and exactly what the plan is. Even better, we are set up for the out-of-state and foreign investors. We offer paperless systems that are available in an online portal for easy access anytime.
Services
Rent Appeal is an Atlanta based property management company that began in 2013, guided by the principles of simplicity, efficiency and passion. Over my career, I can't tell you how many times I've heard other Atlanta property managers say they can't wait to retire or sell the company. Property management is not a passion for all, or even many.
As the Office Assistant, you will be our base command. Responsibilities include answering phone calls, preparing contracts, data entry, assist all Rent Appeal staff in their day-to-day operations, pay bills, send notices, manage social media, manage the office, quality control, etc. This position is 9 to 5, Monday - Friday, working from our beautiful office in Chamblee/Brookhaven.
Let the experts keep your home operating efficiently. With Rent Appeals wide open communication we can help increase desirability, enhance investment value, and maintain the financial success of your property. Rent Appeal has developed a best-in-class system for screening and approving qualified tenants.
We aim to make moving into your home as stress-free as possible. We take every measure to make sure each property is in great condition before you move in. After your move, we offer best-in-class maintenance to keep everything working as it should. We're happy to answer any questions you have along the way.
Each person, age 18 and above, must submit a separate application even if they are not financially responsible. Applications are processed in the order they are received and cannot be approved until all parties have applied. The following documentation is required for each applicant and should be attached to the online application.
Reviews (23)
David Huff
Dec 04, 2021
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I have known and worked with Jenn for several years, and she is an outstanding entrepreneur who takes great care of her customers. She is extremely knowledgeable in her industry, and does a super job working with owners and tenants. She is a smart, responsive and energetic business person, and I would unreservedly recommend her to anyone who is looking for reliable property management.
Christopher D.
Aug 14, 2021
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Jennifer is super nice and professional, but she fails to see the bigger picture, and is unable to think outside of the box!
Update - We eventually rented the home that we found and its amazing. The owner was elderly and sold us the home for nearly nothing (after less than a year). Now the home has surpassed $350k in value. And its paid for.
So, in this regard, you may very well want to take the same path that I did. When people shoot you down, or try to exploit you, its always the same process time after time, you provide them the middle, and you march on. Good things are to come.
Do not run
Update - We eventually rented the home that we found and its amazing. The owner was elderly and sold us the home for nearly nothing (after less than a year). Now the home has surpassed $350k in value. And its paid for.
So, in this regard, you may very well want to take the same path that I did. When people shoot you down, or try to exploit you, its always the same process time after time, you provide them the middle, and you march on. Good things are to come.
Do not run
Suzuko H.
May 30, 2021
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K. R.
Feb 18, 2021
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I was a tenant for 3 years with Rent Appeal. In my opinion their processes only improved over time. The website to pay your rent and make maintenance requests was very user friendly. I honestly cannot think of one instance when I did not receive a prompt and courteous response from either Jennifer or Alyson. Jennifer is definitely passionate about her business, which she should be, and Alyson is a great assistant. I actually purchased the home I was renting and Jennifer was a great resource throughout the buying process and actually gave me words of encouragement when the closing took longer than
Edward Wright
Dec 22, 2020
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Rent Appeal, Cara has been my contact since they took over management for the condo I leased for the last 4 years. Cara and the team have been nothing but professional and catering to me. The website is great for lease payments and any other needs. Cara has always communicated great via email, but mostly text and phone conversations. I've had a GREAT experience with Rent Appeal!
Paige Mitchell Price
Dec 20, 2020
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Positive: Professionalism, Responsiveness, Value
Rent Appeal has done a great job at managing our property for the past 2 years. Jennifer is very responsive and worked closely with us to ensure we were comfortable with the tenant in our property. They do a great job at documenting any request, payments and maintenance issues. Definitely recommend.
Rent Appeal has done a great job at managing our property for the past 2 years. Jennifer is very responsive and worked closely with us to ensure we were comfortable with the tenant in our property. They do a great job at documenting any request, payments and maintenance issues. Definitely recommend.
Rich S.
Dec 17, 2020
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I had the worst experience with the rent appeal staff. I applied to rent a property they manage. My application was denied for no legitimate reason. I asked for this decision to be put in writing it's been two weeks and I still haven't received it. Mind you I meet the income, credit, and background qualifications.
Shiva B.
Nov 15, 2020
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The Rent Appeal and Appeal Property Group went above and beyond to prepare and sell our rental property. The property was in a poor condition when we switched to using Rent Appeal for property management. We worked with Appeal Property Group when we decided to sell the house. Since we were out of state, Jennifer and Laura managed the entire process from finding a contractor to making selections to making sure the sale went smoothly. They were quick to respond to our calls, texts, and emails throughout the process. We appreciated their guidance when we ran into hiccups. We recommend Rent Appeal
Trenten Ward
Oct 20, 2020
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I’ve worked with Rent Appeal as a property owner on several occasions. The tenants they’ve placed for me have been great thus far. Cara has been an absolute pleasure to work with. Even with her busy schedule, she manages to make time to speak with me and answer my million questions. I look forward to working with her and the Rent Appeal team on my future projects.
Daniel Byerly
Sep 17, 2020
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Communication is not the greatest. When issues arose at our rental home took too long. The last issue with possible mold smell coming from our HVAC we were told that we would be paying for the workers to come out and take a look... We rent for a reason because my family move every three years generally due to active duty military. This is the first time I have ever been told that WE WOULD HAVE TO PAY... SMH...for awareness my wife and I keep a very clean house and take care of each rental well. Rent Appeal can do better than this!
Andi R.
Aug 25, 2020
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Update - I'm an owner with a long history with RentAppeal. I continue to have nothing but outstanding things to say about this company. Everyone I work with is wonderful from Laura who handles maintenance issues to Cara, property manager to Jennifer. I have never had any issues ever. They communicate with me quickly and thoroughly and I do the same with them. They make suggestions when I ask for opinions and have a very good list of vendors that are fairly priced and do great work. I recommend them highly and wish I had the same level of service with another rental in a different state. If I could
Ali B.
May 12, 2020
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I've owned rental properties for 9 years, and the biggest challenge I've had as an out-of-state investor is ensuring I have good property management for the property. I've been through numerous property managers because of how bad they can be. Rent Appeal is by far, no contest, the best property management I've worked with. Their systems and communication are literally flawless in my opinion, and I'm honestly not sure they could make my life an easier than they already do. I have properties in other areas outside that which Rent Appeal services, and the contrast between
Josh Boutwell
Jul 18, 2019
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I have used Rent Appeal as my property manager for about 10 years until I sold the property. They made being a remote landlord almost painless.
They found excellent tenants, the last staying with the property for 8 years. The tenants took reasonable care of the property and Rent Appeal monitored them well.
Maintenance was handled easily and often Rent Appeal's contractors were more cost effective than anyone I could find.
I highly recommend them and would use them again if I owned a rental in the greater Atlanta area.
They found excellent tenants, the last staying with the property for 8 years. The tenants took reasonable care of the property and Rent Appeal monitored them well.
Maintenance was handled easily and often Rent Appeal's contractors were more cost effective than anyone I could find.
I highly recommend them and would use them again if I owned a rental in the greater Atlanta area.
Naima W.
Nov 30, 2018
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I have been working with Rent Appeal for one year and I'm very impressed with the level of professionalism and expertise of the group. Jennifer was super helpful and patient with answering all of my questions prior to me signing a landlord contract with the company. Within thirty days of signing the contract, we had a signed leasing agreement for a tenant to move into the property. The entire process has run very smoothly and efficient. This is especially important to me since I live in a different state. I am most impressed with how questions and concerns from the tenant are addressed
Amelia Bangura
Nov 17, 2018
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I've been a tenant with Rent Appeal for a year and a half and have had pretty good experiences with this company. While issues are going to always arise when renting, I do believe Rent Appeal makes every effort to reasonably and quickly resolve issues fairly. The property is managed with regular maintenance to HVAC systems twice a year which is not always offered with other management companies. Also the payment and maintenance request portal are very user friendly. With so many property management companies to choose from, it is difficult to assess fairly which reviews are legitimate or from angry
Greg G.
May 25, 2018
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Food P.
May 24, 2018
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Matthew B.
Apr 10, 2018
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My tree service company has done work for this property management company for years and it is amazing! They have a great portfolio of properties that are extremely well maintained. Their tenants seem quality and their property owners seem to really care about the properties. They are always hiring my company to clean up the dead and hazardous trees to help protect the property and tenant. It's unusual in my opinion to see such quality from a management company. This is the company to use!
Beverly B.
Mar 15, 2018
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After telling the agent our credit score, which was below what their requirement was, telling of a 5 month stay on a lease which I ended due to the sudden death of my husband and showing 4 1/2 years of excellent rental reference, and have substantial monthly income the agent encouraged me to fill out the application and pay for the credit and background check. After taking more than a week the agent turned down our application. Is this a new scam? The agent knew in the beginning that we were not going to be approved, but she encouraged us to proceed. Renters beware!! Very unprofessional acting
Stephen H.
Aug 30, 2016
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This year was my first foray into property management and even though I've been a realtor and I'm currently in the mortgage industry, it doesn't make the aspect of managing tenants, issues and problems any better. As such, I wanted to find someone who could help me through the various paths and make sure that I was doing this the right way. Enter Jennifer Whaley and Rent Appeal.
MY GOODNESS.
I couldn't have found a better situation. We spoke on the phone to discuss first steps while I was vetting out a few companies, and I just had an immediate comfort level with her
MY GOODNESS.
I couldn't have found a better situation. We spoke on the phone to discuss first steps while I was vetting out a few companies, and I just had an immediate comfort level with her
Andrea R.
May 18, 2016
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Jennifer and her team are awesome. I've been working with her for several years (even prior to her forming her own business - Rent Appeal). She offers quality service as she is thorough, quick, detailed and an excellent communicator. I live out of state and there is no way I could manage my property to the level she does. Each time my house has been vacant she has quickly rented it to a quality tenant. I highly recommend Jennifer and Rent Appeal.
Jennifer A.
May 18, 2016
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Jennifer is very responsive. I mean Speedy Gonzalez fast. I didn't have to use their services because I ended up putting my property on the market. However, I can tell from her reply time and her demeanor, that she would do what's necessary to rent your house to a quality applicant. She referred me to people that were able to help me rent it out if I decided to go that route. I have only positive things to say about her.
Kimmy V.
Aug 26, 2015
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I have to say for all the property management co I've dealt with, Jennifer was very attentive and responded to all my phone calls and texts. When I had issues with the house she def got it taken care of. I highly recommend Rent Appeal! They do their best and I've enjoyed being a tenant. Ending our lease was easy and again she helped all she could! Even stayed pleasant from beginning to end of the 3 years I leased at the residence! Thank you Jenn!
