Best Fitness
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Best Fitness
We have the best personal trainers at Best Fitness who are all ready to work with you, so you can be the best version of yourself. We only offer the best to our members, which is why we have the best modern equipment for those who prefer circuit training. Functional Training is an important part of your fitness routine.

It can help you improve your abilities to complete everyday activities. All our locations offer ropes, balls, trx, and much more for all your functional training needs! We only offer the best to our members, which is why we have the best modern strength training equipment for those who prefer to strengthen their body.
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When it comes to our Best Fitness community, between our members and our staff, we have the Best People. The Best Fitness staff is passionate about getting our members results. Our certified personal trainers are some of the most knowledgeable in the country and are dedicated to developing customized plans for our members.
We are proud to offer several locations throughout New Hampshire, New York, and Massachusetts. You'll find our New Hampshire location in Nashua, and you can explore three locations in New York, including two in Albany and one in Schenectady. We're happy to have five locations in Massachusetts, including in Chelmsford, Danvers, Drum Hill, Lowell, and Springfield.
We are so proud of of our members for every step and every milestone reached, no matter how big or small. We help our members set their fitness goals, and we will do everything we can to motivate and encourage them reach those goals. They work hard inside and outside the gym, and we are thrilled to share their victories!
At Best Fitness, we believe in getting the best results for our members. We want your time in the gym to be effective and well-spent. Cardio training is an important part of working out and staying healthy, which is why we have a large collection of cardio equipment and classes to keep you moving. Get on a treadmill or step inside our group fitness studio to kick that cardio in gear!
Our group fitness classes are like nothing else! Our Best Fitness classes are one-of-kind and will give you both a great workout and a motivating environment to get healthy. We have certified instructors, entertaining classes, high-intensity workouts, low-impact yoga classes, and much more! Come experience something new with Best Fitness' group classes.
Reviews (21)
Jennifer T.
Jennifer T.
Nov 11, 2021
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Following a two week trial in February, I joined. It's close to my house, it's well staffed and has all the machines I knew how to use. I haven't used a gym in ten years, and I was a little anxious about starting up again in my 50s. With my membership, I received a handful of free training sessions which I schedule with some skepticism.

Seven months later, I will tell you that the money I spend on the weekly training sessions is the best money I've ever spent on myself. I've always been athletic, know how to stretch, understand some body mechanics, but nothing like the
Ithar Gabriel
Ithar Gabriel
Jul 29, 2021
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They are the worse! Its impossible to cancel your membership!! Even though I got sick, infact I got COVID and I went through 2 surgeries!! They still think its okay to keep taking my money. Even after explaning and showing them proofs (Although I dont need to). They still cant make exceptions or be flexible with the contract, during a pandemic!! Like I’m still trying to recover from the times I wasnt working by working more hours!! Truly evil and unethical of them!!
Dr. Tonn Dr. Tonn
Dr. Tonn Dr. Tonn
Jul 20, 2021
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I would like to give this place more stars, but two are all I can muster up right now. Here's why:
1. The bathroom is often dirty, smelly and without soap or paper towels.
2. Equipment is often unavailable: Although it's a large place, many of the machines are old and need to be replaced. The good ones are generally taken during busy hours. They don't have enough add-ons or accessories for the number of members they have. Good news is you don't have to do any cardio here because you spend half your time running around looking for things.
3. Members are not the friendliest. One guy walked right
Too Dezy
Too Dezy
Jun 21, 2021
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Awful gym, they locked me into a Personal trainer contract without explaining details. Charged me $250 a WEEK but never set me up with appointments or asked why I wasn’t using my trainer.. I DIDNT KNOW ABOUT THE TRAINER!
Then while trying to cancel and get a refund they would not return phone calls or even talk to me in person, I had to close my debit card to get them to stop taking money and file a dispute with my bank.
They then sent my bills to collections even after I got signed paperwork from the gym saying that I cancelled and will not be billed.
Absolutely shady gym and awful managers
Anish S.
Anish S.
May 26, 2021
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Beware of the cleaning lady there, she will threaten to call cops and cancel membership. If you complain about this rude behavior to gym managers, then, they will support her instead of you. Very unprofessional. This used to be a nice location, but not anymore. Please Stay away.
Ahmed Ali
Ahmed Ali
Apr 17, 2021
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The facility is clean, and there are MANY options of equipment for all levels. The staff all seem to genuinely care about you, and what your goals are, which to me, makes all the difference in the world. Competing gyms will take your money, and leave the rest up to you. While Best Fitness is not the cheapest option out there, you really do get what you pay for. Real classes, real equipment, great staff, and decent prices make Best Fitness one of the best places in the area!
Daniela Hurtado
Daniela Hurtado
Mar 05, 2021
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Great gym but terrible business! I loved the gym, instructors and front desk staff. Everyone was super friendly. However, with COVID they continued to charge me when I didn't feel comfortable to return to the gym. Due to COVID I had to move back home and I requested that my membership be cancelled. I called and provided the proof needed. But they didn't fill out the paperwork on their end, so I never got cancelled and somehow that was my fault... I asked for a refund and the general manager Eddie said its never gonna happen and had a rude attitude about it. I was obviously upset because I did what
Nick J.
Nick J.
Jan 13, 2021
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I have been trying to process a refund from best fitness for over two weeks. I was told they need to take out more money in order to process a full refund. I agreed to them taking more money out to process the refund. They charged my account instantly to settle the amount but no refund has been issued. This has been ongoing for 2 weeks. There has never been a timeline provided for refund to be issued.

The gym is nice, personal trainers are informed and encouraging but the customer service provided at Best Fitness for issues is awful. I don't think you could provide customer service
Nico Cosenzi
Nico Cosenzi
Oct 04, 2020
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The gym itself is fine... I did have issues with cancelling my membership over several months but, once I was able to get in contact with their GM, he was able to resolve the issues quickly and professionally. Eddie's customer service skills were top notch.
Melissa Weiner
Melissa Weiner
Oct 02, 2020
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Front desk staff are very friendly and helpful! You can visually see the gym is constantly being cleaned while you workout. All members are very respectful with sanitizing equipment after use and wearing masks.. Love the classes, Spin is my personal favorite, and I can't wait for more classes to be added like before. Its very comforting to see everyone is really following the rules and being respectful.
Frederick White
Frederick White
Sep 15, 2020
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I've been thinking about going to the gym for a long time and had problems walking and moving. Now i can walk without my cane and im almost issue free because i worked with their amazing coaches! The facility is extremely clean and the staff right from the get go were very very helpful! The front desk people were very knowledgeable and concerned with your goals. The whole gym is perfect from my eyes! i would highly recommend this gym to all my friends and family. It truly is the BEST gym in town! Fredrick White.
Jennifer M.
Jennifer M.
Feb 15, 2020
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After being a member of the Y for the past 17 years, the transition to Best Fitness has been a bit challenging for me. I became a member here in July (7 months), and the two places couldn't be any more different. As other reviewers have mentioned this place serves it's purpose, but there are so many things that could be tweaked to make it better:
-The locker room always seems dirty and a bit smelly. I've refused to ever even shower in here. The two little changing rooms are super dark (put in a light overhead), and have a bench (that probably hasn't been cleaned in years
David C.
David C.
Nov 26, 2019
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Wolf road, ofcourse Best Fitness wants you to come in and give you a presentation on what they can offer. Have you seen sales people at best fitness you think they work out ( laughable). It's a revolving door, more like a used car sale person. Do yourself a favor skip the sales pitch go some where else or message me ;)
Abby B.
Abby B.
Sep 18, 2019
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This is arguably the worst gym in Albany. Rude staff, unwilling to take the time to invest in your goals even if they claim to be. Initial visit was informative, gym is clean, however after having a consult with David (one of the trainers) I immediately knew I would never step back in this gym. Not worth the money or time! Find a better gym with a good atmosphere, not trainers or staff that are just trying to get your money.
Sage F.
Sage F.
Jul 22, 2019
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This gym is terrible. I signed up for a 1 year contract u aware that it was going to auto renew, once I realized it renewed I called to try and cancel which requires a 30 day notice. In this 30 day period a yearly gym fee of 65 dollars will be charging me when I'm not even going to the gym anymore. Will be paying over 100 dollars just to cancel a membership I only expected to have for a year.
Amanda C.
Amanda C.
Mar 05, 2019
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Another poor review because this place continues to utterly disappoint.

I was working with the free weights upstairs when Deb (the larger woman with glasses always on her head but never actually on her face) came towards me with a rolling trash bin to get through the "emergency" exit.

It honestly looked like she was going to try to barrel right through me before she finally said "can I get in here?"

I move out of the way, but stay by the free weights, as most people normally do when they're working with free weights.

A few minutes later she comes again with the trash
Corie Y.
Corie Y.
Feb 11, 2019
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I've had a membership here for 3+ years. I used to be a member of a YMCA in a different state and I loved it there.

I started at the Fuller Road gym, but have been going to the Albany - Westgate location mostly. I like going in the morning to beat the crowds. This gym offers a wide variety of classes starting at 530am, which is great! The classes are the best part about this gym, and the instructors are so friendly, I cant say enough about that. The other staff are hit or miss. Sometimes the front desk employee can be less than welcoming.

I focus mostly on the classes, but I have used the
Chris M.
Chris M.
Jan 24, 2019
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I love reviewing gyms:

Overall: This one completes most of the requirements but the hours are slightly less than ideal. Only 1 water fountain on lower floor. 1 on upper floor which is in exercise room...
Weights: DB go up to 110. Plates are 2.5, 5, 10, 25, 45 lbs. no 100s or 35s (which is a pro because they waste space)
Benches: 4 flat with rack, 2 incline, 1 decline
Racks: 2, 2 smith machines, 2 open squat racks, 1 seated military press rack.
Cables: 3 on lower floor, 2 on upper floor.

There is also paper towel and spray for you to clean benches if you are into it as well!
Mikaela T.
Mikaela T.
Dec 07, 2018
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This gym serves its purpose as being a decent place to get in a workout, but does not go far beyond that.

They have two locations in Albany, and this location is the better of the two. The gym is composed of two stories, with the first story having the lockers and weights and the upstairs having group workout classes, cardio equipment, and a few additional weight machines.

First for the good...they have an awesome selection of equipment. It is pretty rare that you will want to go on a stair stepper or a treadmill and there not be one available. There are just so many! There's also a large
John D.
John D.
Jul 18, 2018
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I was in town visiting the family for 10 days and needed to find a place to workout so I did not mess up the routine I spent months getting into.

They got back to be right away and hooked me up.
Staff was very friendly and helpful.

Used facility on Central Ave, Fuller Rd and in Schenectady. All were perfect for what I needed.
And did not see one piece of equipment that was "out of order".

Thanks for taking care of me.
Kai H.
Kai H.
Oct 17, 2016
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I just don't like how they try to keep their customers. I told them I moved to Clifton Park so I have to end the contract. They said if I could show them the proof that I moved 25 miles away from their gym... Well I can't because it's within 25 miles but it takes 30 minutes drive. I just want to quit.

Until today, they still charge me $9.99/month. I don't know when I can end that.