Sweetwater Medical Associates

Been going here for the past 4 years and it has always been a great experience! Dr. White is wonderful and very attentive. She does not make me feel rushed at all.

I made an appointment on Tuesday, for 2:45 pm on Thursday afternoon. I received a call at 2:15 Thursday letting me know that my appointment needs to be a tel-medicine appointment (keep in mind, I have taken the afternoon off work and my husband has left work early to come watch kids). Last month I had COVID and developed double pneumonia. I have since tested negative but am still having pneumonia symptoms so this appointment was for a follow up as ER Dr. suggested. I explained to the lady on the phone I felt a tel-medicine visit wouldn't be beneficial as I need the DR to listen to my lungs. She

Extremely disappointed as the location has the COVID vaccine available but I was told it was only available to their current patients. The vaccine is being funded and distributed by the US Government yet this place is being selective with their vaccine distribution. That is shameful.

Honestly I’ve been going here 3 years and My doctor wouldn’t know my name if he saw me without a chart in his hand.
Also, NO ONE ANSWERS THE PHONE, ever.
I have been on the same medication for 8 years.... I understand having to have an appointment every 3 months for refills (even though no other office has required that.. whatever) but when I call and leave a voicemail about refilling my prescription, then show up and they refuse until I have an appointment when I wasted 30 minutes driving out there and won’t even fill my prescription to get me by until my appointment... yeah I’m done

Very happy with Dr. White and the staff!
She has great bedside manor and very attentive to my concerns and issues. She is also good at making helpful suggestions to improve my health.
The staff is very professional and friendly!
My wait time has been about 10 to 15min max.

The wait here is out-of-control, even if you have an appointment they are never on time! They never apologize about running late either, it's second nature to the staff at this point. Dr. Alford is great but I haven't seen him in years, too many patients. Urgent clinics are your best bet for colds, minor illnesses.

I’ve been coming here for about 4 years . I seen dr Dina white she’s really nice but rushes the visit . But I come to see Joy the nurse practitioner. I love her she’s so nice , caring and she wants to actually help out. The only thing that I don’t like is when I call to speak to a medical assistant in regards results or prescriptions they never answer the phone and don’t return your call .

Dr. Alford and staff are great. I just changed my family Dr. just because of driving distance after we moved. My wife selected them for me after after she tried it and like their care. I was skeptical but I was really surprised by their care too. He went over all my medical history and then kept asking details. He then explained everything we were going to do to follow up just on out of range value from my blood work. I have not waited more than 10 minutes outside. I even was late one day and almost lost my appt. They came back and said just wait a little bit and he will see you. This is one of

Dr. Alford and his staff are first rate. The wait time was very short. Dr. Alford took the time to explain everything and I never made me feel like I was just a number. His staff followed up with me the next day to make sure I was doing ok. I HIGHLY recommend Sweetwater Medical Associates and Dr. Alford.

I had a new patient visit with Dr. Dina White. She was very thorough and visited with me to discuss my medical history past and present. Very professional and nice. My wait to see her was relatively short.