Central Animal Hospital
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Central Animal Hospital
As a small family-owned veterinary hospital for the past 61 years, our approach to animal care is both personable and supportive. Our clients know their pets best, which is why we believe listening and building relationships helps us give the best care possible. Compassionate care is what pets and their owners come to expect at Central Animal Hospital.

We take pride in providing the best in the industry and equip our facilities with the latest technologies. We know prevention is a very powerful thing. At Central Animal Hospital, we believe focusing on prevention is the most effective approach to pet wellness. A therapist's goal is to identify the issues that are causing the pain or issue in the animal.
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If you're ready to see our expert veterinary team in Campbell, CA, call Central Animal Hospital today at 408.377.4043 or make an appointment now. We know prevention is a very powerful thing. At Central Animal Hospital, we believe focusing on prevention is the most effective approach to pet wellness.
Highly-trained doctors, specialized tools, and state-of-the-art equipment enable us to diagnose and treat pets' complex health issues on site. Many issues can arise during the life of a pet from youth through the geriatric years. We are confident in our ability to diagnose and treat many medical conditions that arise in order to keep your pets happy and healthy for as long as possible.
We know prevention is a very powerful thing. At Central Animal Hospital, we believe focusing on prevention is the most effective approach to pet wellness. Babies of all species are a lot of work and often require frequent trips to the doctor. Puppies and kittens are no exception, and our puppy/kitten package allows unlimited exams up until 4 months of age or time of rabies vaccination, even for the little bugs they pick up along the way.
Our experienced medical team and in-house Certified Rehabilitation Specialist provide specialized treatments that include physical rehabilitation, routine and non-routine surgeries, and laser therapy. Veterinary Rehabilitation is a Physical Therapy approach to a patient, which is finding what is wrong with the musculoskeletal system based.
Our accommodations are designed to ensure a safe, comfortable, and healthy environment for your pet. The boarding experience is customized to each meet each pet's needs. Dogs being boarded at Central are situated with fresh bedding in small (3'x4'), standard (8' x 4') or large (12' x 4') kennels; cats are housed in 3' x 2' cages.
Reviews (27)
Adrienne DiPalma
Adrienne DiPalma
Dec 30, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
These guys are amazing. They squeezed my cat in same day since she was having UTI symptoms. Dr. Joon Lee really went above and beyond my expectations in caring for my cat, and did so respecting my budget. I highly recommend Central Animal Hospital.
Johnpaul W.
Johnpaul W.
Dec 30, 2021
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Not sure what to say. Another animal hospital with the receptionist sitting right there in front of the door but it's locked and she wouldn't even bother getting up to come and open and explain my simple question of do they have a recommendation for pet insurance for you said their location. Easy customer gained easy customer lost.
Sara Jacobsen
Sara Jacobsen
Dec 24, 2021
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We've brought our cats to Central Animal Hospital from their first kitten appointments to serene old age. The doctors and staff are kind and caring, and give us informed options for tricky cases. For example, they helped us understand our choices for our elderly diabetic cat and taught me to inject insulin, and they quickly treated my injured kitten and followed up while she recovered. Regular appointments and rabies certificates are handled efficiently.
Betz T.
Betz T.
Dec 19, 2021
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Lowsy service. Rude receptionists. They think they are all important and leave you on hold until you transfer to a voicemail that doesn't exist. Then when you are there waiting to be helped they are rude and ignore everyone they have on hold on the phone and pretend they are all busy doing something else. while i am sitting and watching all this and waiting. loser loser place do not bring your animals here. oh and you want to know what else? I was instructed to bring my cat for a blood draw with no appointment needed. That was what I was told to do. this was to renew her life saving medication
Eric V.
Eric V.
Dec 12, 2021
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We love bringing our dogs here. Our pup have surgery recently here and I was super impressed on the care. I highly recommend this place.
April Wagner
April Wagner
Dec 05, 2021
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We have been a customer of Central Animal Hospital for many years and we've liked the different doctors and receive generally good care for our pets, but ever since the pandemic they refuse to let customers inside with their pets. It is not practical or customer service friendly to speak to a doctor on the phone about your pet's problem. We don't get proper communication with the vet or the technicians that come to meet us at the car. Even if we're fully vaccinated they still refuse to let us inside. Because of this we are unfortunately looking for a new vet.
Karen De
Karen De
Nov 19, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Prompt follow up, clinical expertise and compassion for the best quality of life for our cats. Excellent!
Dawn Clark
Dawn Clark
Nov 03, 2021
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Positive: Professionalism, Quality
Central Animal Hospital took great care of my dog who needed an urgent procedure. The staff is friendly, compassionate and caring, and kept me posted with updates, answered all of my questions, and made me feel at ease during a very stressful time.
Irene Guzman
Irene Guzman
Sep 25, 2021
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Positive: Responsiveness
I went for the first time yesterday to take my new kitten for his shots! The staff seemed great and the Dr. was very friendly.
Terilyne Marroquin
Terilyne Marroquin
Sep 02, 2021
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I found Dr.Lee and his staff impressive. The staff were always helpful and patient. Dr. Lee really took his time on the phone to explain the diagnosis of our boy Tater. I then received an email that made me feel better. I would recommend them for all of your pets needs. Really.
Sangeeta Singh
Sangeeta Singh
Sep 01, 2021
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Positive: Professionalism, Reliability, Responsiveness
I was having difficulty finding an appointment for my wounded cat and Central Animal Hospital got me in as a new patient at short notice. Really really appreciate it. The vet was super nice, no nonsense and was able to diagnose despite my lack of comprehensive explanation. Thank you.
Lora F.
Lora F.
Aug 23, 2021
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I like Dr. Hedden but the clinic practices can be really frustrating, particularly not doing all of the annual physical stuff at the annual physical. I feel like I really have to stay on top of them, keep my own checklist, and make sure I explicitly make sure everything is being done such as all vaccines, bloodwork, etc. They will send reminders for the fecal sample and exam every single time you come in, so don't get fooled and bring a stool sample every time, because they only want to run the test once a year but they will absolutely run the test & charge you for it every time you
Suzanne S.
Suzanne S.
Jul 15, 2021
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This is my first ever Yelp and I am not happy about doing it. Do not take your Animals here!

My Dog caught a Tick after I gave him the meds they gave me...when I asked to speak to Vet because the girl who answered my calls couldn't answer my questions I was met with ' you had a chance to talk to the Vet at your last appt.' And that's the way it goes. Poorly answered questions, with poor customer service.

I love my Dog, I want some help...i do not wish to argue with a Receptionist over the ohone..

If you want good service, your questions answered and treated with respect
Karen Douglas
Karen Douglas
Jun 21, 2021
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I love the staff that work here, and so does my Yorkie..they are friendly, good with pets, And I can tell they love animals. It's a bit pricey but I think it's worth it. The staff are the best!
Carla I.
Carla I.
Apr 24, 2021
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I put off this review for far too long.

I initially picked Central Animal Hospital almost 3 years ago when I moved to the US, and living in Campbell I said this is fine as it was close to me.

The first visit, which was pre COVID, was fine, it was a regular checkup and nothing to report.
When my cat started being sick, it all went downhill. I wont go into specific details of his sickness, but the customer service and lack of respect I have received from this place is uncanny.
They do not care about your pet, not one bit.

They will upsell you on a million tests, promising you quick turn around
Bin L.
Bin L.
Jan 15, 2021
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They gave us last-minute notice to reschedule our appointment multiple times, even under the condition that our puppy's vaccine shots were overdue. They offered apologies but not solutions.
Zach P.
Zach P.
Oct 22, 2020
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Been here a lot with 3 different cats. Want to echo what most others have said: doctors are great, they are kind, helpful, professional, etc. Have not had a vet here that didn't provide a good experience and there are a few of them. The techs I have found to mostly be good too. Front desk by contrast is lacking. They are in this weird state of constant confusion, they often don't seem to know what is going on, they struggle with phone calls (calling here can be painful!) and pet insurance seems like a foreign concept to them. Also it is true that their prices seem high. So our
Janis A.
Janis A.
Oct 14, 2020
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Dr. Hedden and all of the staff and technicians are amazing. They take such wonderful care of our standard labradoodle. He had a hip replacement and is having acupuncture treatments to help him.
Dave C.
Dave C.
Jul 28, 2020
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Thanks to the staff and doctors at Central Animal Hospital for their care and handling of our 16+ year old cat's euthanasia. He was at his end and you did a great job of helping us all through it.
Tom N.
Tom N.
Apr 25, 2020
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We have used Central for our dog Jenny for about 10 years. Dr. Stone was very good but has moved to greener pastures. He used to write prescriptions for 6 months. Now that he is gone, Central will only write for 1 month at a time, very inconvenient and extra shipping if ordered on the internet. I realize they don't make any money responding to internet requests but we have used them for 10 years, you would think they would respond to a simple fax!
Angel G.
Angel G.
Apr 21, 2020
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Took my outdoor cat that came to me with what appeared to be a broken leg and all they offered was to put him down for $60 bucks. Took him home, nursed him back and is back to normal. Maybe I should become a vet?
Great place to take your pet if you want it put down...
Michelle M.
Michelle M.
Nov 25, 2019
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My dog died a month ago yet Central Animal Hospital has sent me five reminders by email and one today by snail mail that he needs his Rabies shot, sadly reminding me that he died. I called Central Animal Hospital each time letting them know my dog died and please stop sending me reminders that my dead dog needs a shot. It's a reminder over and over that he is gone. They swore up and down they'd fix it, blamed another department three of the times and apologized. Today, the fifth time I got a reminder to give a dead dog a shot, I called Central Animal Hospital.

I said, "You sent
Jenna O.
Jenna O.
Jul 28, 2019
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The staff was friendly and at first you think you're getting good attention.
But the follow through is just not there...

The dr was going to check the records on my dogs growths/tumors to see if they we're getting larger and never came back to discuss. I forgot to ask as my dog was stressed and wanted to go... and I wasn't thinking straight. The dr should be doing all the thinking and "checking off of boxes" for me.

We never were given the results of her glands excretion, I had to ask at the front desk on the way out to speak to whomever had preformed the procedure
Sarah I.
Sarah I.
Jul 01, 2019
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Been going to this vet for annual vaccinations and haircuts for my cat. Service and everything was fine until I found a lump on my cat and had to bring her in to get it looked at. The vet himself was very kind and knowledgeable but the customer service reps at front desk seemed disorganized.
I got my estimate for surgery a couple days later than was expected and it had a couple errors that I had to point out to them. Also some miscommunication between vet and front desk because the vet told us we had the appointment for surgery scheduled in a week but when we showed up for said appointment, we
Michael R.
Michael R.
Jan 05, 2019
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We have been taking our pets here for the past 15 years and have been happy with our vet Dr. Hedden. We still are, though the front office and vet techs seem to be clueless. Brought our cat in, the receptionist said they have never seen him before?? Odd we adopted him from them, he's been going there for 10 years, yet she insisted they have never seen him before. I gave some push back and guess what, she found the records. She smiled and said oh yes, we saw him six months ago. Well no kidding, yet she treated me like I was lying.
We got his work done, and our other two cats. My wife picked
Nina A.
Nina A.
Nov 29, 2018
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If I could make my rating higher, I would. We LOVE Central!! Dr. Scott is the absolutely the best veterinarian around. I trust him and his team more than any animal hospital I've ever been to.

We took my doggie Charley in recently for a dental cleaning, which turned into having 11 teeth pulled. My husband and I knew going in that there were going to be some extractions, but we didn't expect 11. I was crying and so nervous that something super bad would happen (I do that. I worry, and then cry about it). Dr Scott called me the MOMENT it was over and gave me a very detailed review of
Brandis A.
Brandis A.
Aug 05, 2018
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Our experience at Central Animal Hospital has been more than I could have expected. After going to Tri City Animal Hospital in Fremont there is a night and day difference in the level of care and compassion each employee has for animal here!

I will disclose that CAH is not the cheapest and if that's honestly what you are looking for in pet care this is not the animal hospital for you, but you do get what you pay for here.

My dog has a collapsed trachea and I never have to remind them not to put the vet leash around her body instead of neck (which was not the case at the understaffed Tri