Hancock Animal Hospital
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Hancock Animal Hospital
Hancock Animal Hospital offers state-of-the-art care for your precious family members. Dr. Wember and the hospital staff will work diligently to provide the best care for you and your pets. We truly strive to make your visit a positive experience. We offer a modern hospital in a friendly environment that emphasizes quality patient care and client satisfaction.

For your convenience, we offer morning drop-off service, as well as evening and weekend hours. Grooming, training and boarding are available next door. Please call for an advance appointment, or feel free to stop by to see the clinic and meet our staff. Dental disease is a serious and under-treated condition in many dogs and cats.
Services
Hancock Animal Hospital offers a full line of veterinary care options. We offer comprehensive routine care with a thorough physical exam and diagnostic workup. We offer routine and specialized surgery, dental care, emergency services, X-rays and ultrasounds, full laboratory services, and care for certain Exotic Animals.
At Hancock Animal Hospital we believe strongly in the benefits of modern-medicine. We offer a full diagnostic workup and modern treatment modalities. Dr. Wember and Dr. Davis both have interest in working with different complementary/alternative medical modalities in addition to modern-western medicine.
Dental disease is a serious and under-treated condition in many dogs and cats. Dental disease is a crucial component of your pet's health care and can lead to severe cardiac, renal disease and pain. Many pets just need a full dental cleaning and then proper home management after the cleaning. Some animals have broken teeth or an abscess around the tooth root and need to have extractions (pulling out teeth).
We offer drop off services for your convenience. You can drop off your pet in the morning (or any time that is convenient for you) and we can do our examination and treatments without you having to wait. We will discuss our finding with you in person, or on the phone, and will give you written information on what we found and the treatments we performed.
CBC complete blood cell counts including red blood cells, white blood cells, platelets, and. Blood Glucose (looking for high glucose in diabetics, or low glucose with specific diseases). We also offer full diagnostic bloodwork that is sent to one of the largest reference laboratories in the country.
Reviews (25)
Steven Cunningham
Steven Cunningham
Aug 14, 2021
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I don't have negative things to say about their knowledge of veterinary medicine or their ability to treat sick pets. My problem stems from their policy of taking in pets. My 14 year old English Springer Spaniel is ill, no surprise at his age. Their policy is that you have to drop your pet off. I asked if he had to be put down could I go in and they said no. That is just about the most insensitive thing I have ever encountered in my life. You have an old dog scared and he can't go in with his family. He has to be dropped off and make that walk alone! That is irresponsibly wrong for the pet and
Bill M.
Bill M.
Aug 03, 2021
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My review is based only on the simple fact that their policy is to conveniently avoid mentioning to you on the phone the charge for the office visit.

Naturally everybody loves their pet and will willingly pay a considerable amount to cure whatever ills your pet. On the phone they will ask a plethora of questions concerning your pet but not one mention of the $320.00 just to walk-in the door. This is totally separate from the hundreds more it will cost for blood work and medication.

The doctor told me my cat would need blood work to determine the problem and the cost would be $220.00 + whatever
Yevgeniy Tsvetov
Yevgeniy Tsvetov
May 19, 2021
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Positive: Responsiveness
Easy to deal with and reliable. Nice local place.
Kathy Hamilton
Kathy Hamilton
May 16, 2021
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They do a good job, though sometimes you have to wait because they are so busy these days. Nice people
Bill Z.
Bill Z.
Apr 28, 2021
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Excellent care, answered all my questions about my new puppy. Very please with the service received.
Amanda Mathis
Amanda Mathis
Mar 31, 2021
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Dr. Wember is great! He explains everything and gives you options. I have an elderly dog and it's tough making decisions and Dr. Wember is super nice and helpful! Gerry and the rest of the staff are great too! All very nice and caring!
Cortney Colclough
Cortney Colclough
Feb 07, 2021
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Clean facility with honest, reliable, and responsible staff that I trust with my dogs. They give the utmost care at reasonable prices
Agatha Honora Bourke
Agatha Honora Bourke
Jan 16, 2021
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I am very confident in the healthcare provided by doctor Wember and his staff. They are convenient and easy to work with. And their fees are manageable.
Benjamin C.
Benjamin C.
Oct 12, 2020
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Dr. Alison Bernet saw my dog for less then 5 minutes and misdiagnosed my dog with ringworm. Her prescription slips to the pharmacy missed basic info like how many times my dog is suppose to take the medication causing a delay in actually getting the medication, and the pills didn't even work.

I had to go to another place to get the get a ringworm test that was negative and properly get the right medication.

Complete waste of time and money.
Francis Y.
Francis Y.
Oct 08, 2020
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Hancock Animal Hospital has taken wonderful care of my feline fur babies. Dr. Wember provided such quality care for my first cat, especially when he had chronic health problems toward the end of his life. My current cat is prone to dental problems and has already had three teeth extracted. Gerry is always so sweet and comforting. You can tell she genuinely loves what she does and cares about your animal companion and much as you do.

Under duress, people and animals have the options of freeze, fight or flight. My felines prefer fight, just like mama lol. The staff have always been able to
Deacon R.
Deacon R.
Jul 11, 2020
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Good doctors but their incompetent administrative staff has made my time there an ordeal. Emails would go unanswered, same with phone calls. Hold times were unbelievably long and appointments were frequently delayed.

The final straw came today when I spoke with them to have my cats medical records sent to a new vet. They never sent them. After several phone calls. I'm forced to pay over 100$ for new blood work to be done. Which is money that I could have put towards my cats recovery if Hancock Animal hospital had just DONE THEIR JOBS.
Fred Varpahovsky
Fred Varpahovsky
May 10, 2020
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Simply the best! The staff is very knowledgable and really understands what the pet needs!
Latarri C.
Latarri C.
Apr 20, 2020
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Called today to request my puppy's records. The receptionist told me I could have them faxed to me or drive an hour (I moved) and she would leave it at the door for me to retrieve. We are quarantined, why is the establishment using antiquated methods? These are different times that require us to adapt and adjust. Customer service and well-being should be at the fore of your work.
Holly C.
Holly C.
Oct 24, 2019
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I've been taking my 10 year min pin to this vet her since she was a puppy so when I noticed excess tatted on her teeth I made an appointment for a dental consult. I was of course nervous about complications related to anesthesia and how she would tolerate the procedure and recovery due to her age. Dr. Wember and Gerry totally put me at ease and took great care of her with NO complications. She was ready to be picked up within a few hours and the best part is that mouth look like she is a puppy again! They also gave me a significant discount because it's dental month. I'm so impressed
Courtney W.
Courtney W.
Oct 14, 2019
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Doctor Kendrick and the rest of the Hancock Animal Hospital staff might be actual angels. Having a sick fur baby can be really upsetting, but from the moment my pup walked into the exam room he was showered with love. You can tell that this staff really loves what they do and genuinely cares for the animals they see. The pricing is reasonable and Doctor Kendrick took the time to explain pricing and the different options we could do, but I can't put a price on the relief I feel bringing my fur baby here and knowing he's going to be taken care of and loved.
Sandra Lee
Sandra Lee
Jul 24, 2019
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Been a client for nearly eighteen years. Very highly skilled and knowledgeable staff. Natural alternatives to modern medicine are always provided for consideration. Facility is clean and conveniently located. Waiting area is comfortable with an abundance of sunlight, as are the exam rooms. Wouldn't bring my dogs elsewhere!
Febe G.
Febe G.
Jun 09, 2019
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I always take my cat and dog to this hospital, and they are usually very good. However, I brought my one-year-old puppy there last week, and their lack of professionalism is making me go to another vet from now on. He needed to be held down, because he is excitable, and he had to have ear drops/cream put into his ear canal. So the vet assistant said two or three times "good luck with this!" in a very sarcastic manner. Then, I tried to ask the vet a question, and he cut me off and didn't listen to my question. I will never go here again.
Jessica K.
Jessica K.
Dec 18, 2018
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A friend referred me to come here, I'm glad she did. I brought my cat in to get checked for worms. Everyone from the woman at the front desk to the vet tech to the doctor were amazing. They explained every step and were very gentle with my cat. The pricing was very reasonable as well. Thank you for caring for my kitty.
Matthew A.
Matthew A.
Nov 28, 2018
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Recently moved to Quincy and found Brian's kennel and training was great. Decided to give Hancock animal hospital a try for the convenience and good reviews. On our first visit to get a vaccine they recommended teeth cleaning which required blood work to be done to make sure it was safe to use anesthesia(great). A couple of weeks later they said the blood work came back fine(great). I was a little skeptical about anesthesia, and would prefer only to use it if it was an urgent/necessary procedure, but I asked around and most people who had it done agreed dental hygiene was important and if
DiCarlo U.
DiCarlo U.
Oct 04, 2018
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Dr. Wember was very informative and made me feel confident to ask questions and get honest feedback. The staff were friendly... But you need update the hours in the your website and Google, because two times I came to the hospital and is closed... And the prescription drug is very expensive... I will definetley be back, but please update the hours and try doing something better in your price...
Kim Y.
Kim Y.
Jan 16, 2018
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My dog had ongoing health problems for years. Dr. Wember had been caring for him since I adopted him. When I decided to euthanize him. He and his staff were the most professional and gracious healthcare providers. I'm appreciative that they made a terrible situation seem okay. Thanks again.
Julie B.
Julie B.
Oct 06, 2017
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The clinic called my husband and recommended he bring our 8 year old cat in to have his teeth cleaned.
No big deal, right?
The procedure was over $500, it's three days later and my cat is still suffering ill effects from the anesthesia.
They "fit me in" to see the vet and I've been sitting here for an hour.
This used to be a great practice, we trusted them, but right now I'm totally disgusted.
Samantha A.
Samantha A.
Mar 18, 2017
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Took my kitten in for some skin issues and was told because she had no lesions or areas to actually treat with a cream, they would instead give us a shampoo. It wasn't in Stock so I had my husband pick it up when they called to say it arrived. They gave my husband the cream. Not the shampoo. Tried to return the unopened cream for the shampoo and they told me no refunds. Why do I have to pay for their mistake? It's not the cost of the medicine just the point that YOU gave us the wrong item and won't make it right by returning our money.
L. L.
L. L.
Aug 05, 2016
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I've been going to HAH for 2 years now, and I have always had an excellent experience there. Dr. Wember and the staff genuinely care for the animals. The vets are patient, attentive, and are very knowledgeable. I bring my dog and cat here, and I know my pets are in good hands.

My cat recently had a sudden breathing problem and was in critical condition. I didn't have an appointment but I brought her in because of her dire situation. They willingly took her in and gave her an x-ray and did other procedures on her despite being extremely busy that day. Dr. Wember treated my cat as if it
Barbara F.
Barbara F.
Oct 16, 2014
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Well I just left the Hancock Animal Hospital and I have to say I am very happy with the service and care I got! My cat was a feral/now indoor cat and I was nervous he wasn't going to do well with the vet visit. The vet and his attendant were amazing and gentle and I was pleasantly surprised at how good my cat was!

I highly recommend this vet and will be bringing my other cat there too. Thank you to Dr. Webber and his staff for a great visit.

I used to go to the VCA but they are super pricey and you never see the same person twice. Although my pets got great care there, I did some research