The Jewel Box
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The Jewel Box
We are a family-owned business with more than 30 years of experience buying and selling fine jewelry. We think of our customers like family and treat them accordingly. In fact, we know the names of most of our customers; many have grown up with us! Those relationships allow us to help them make the right jewelry selections for that special someone.

And we make sure all our customers know we're also here to help them with any jewelry or watch repair needs.
Services
Founded more than 50 years ago by a watchmaker and his wife, The Jewel Box is located in Louisville's oldest mall, Mid City Mall. In fact, we are the only original store still operating in the mall. We offer a wide selection of fine jewelry including engagement rings and wedding bands, watches and antique jewelry.
We have a special passion for antique jewelry, particularly the Art Deco period. Our Deco collection includes many white gold and platinum rings, bracelets and pendants. Our unusual estate pendants and pocket watches, and our vintage wrist watches are available to try on for size. These are not reproductions!
Reviews (14)
Julius Brown
Julius Brown
Dec 21, 2021
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Quality customer service has been going on here for years. They really take pride in doing the customer a great job. A-1, and 5 star service. Been doing my jewelry work for years 😌.
William Mitchell
William Mitchell
Aug 01, 2021
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The jewel box is locally owned business with top notch customer service. I have never met anyone as nice and courtesy as the workers in any establishment. Their prices are unbeatable compared to the mall that's for sure! Strongly encourage to support their business!
Mike Pantoja
Mike Pantoja
Jun 03, 2021
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Changed the battery in my Tag while I waited. They were nicest people and I enjoyed our conversation which made the wait much shorter. I won't use anyone else. Thank you!
Carmen Miles
Carmen Miles
May 21, 2021
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I went into the store this morning. No one greeted or acknowledged my presence. There were 2 other Caucasian gentlemen there, and they were being served. I stood for the about 10 minutes, and then I left. No one even tried to stop me and ask what I needed. I will never, ever go back to this place. By the way, I am an African American, female.
Billy Arnold
Billy Arnold
Dec 31, 2020
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They are the best. I needed a watch battery in an older watch and they said no problem. I went next door to the grocery and came back and the watch was ready. Great service
Arnita Booth
Arnita Booth
May 20, 2020
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This is my only jewelry repair store or watch bands & watch battery place they have been taking care of me for many years they give 100% great service.
Raspute
Raspute
Jan 05, 2020
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Nice selection of watches, especially the case of vintage watches. May have to come back for the seiko, if they don't sell it first. The Ladies that worked there were very helpful, very friendly, and very professional. Will definitely go back
Kelli M.
Kelli M.
Sep 10, 2018
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Very nice little store. Not intimidating, friendly and helpful staff. Repairs and battery replacing very reasonable. Good selections. I visit often.
David Anderson
David Anderson
May 12, 2018
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I have been a regular customer of The Jewel Box for a few years now. The staff is incredibly nice, informative, patient, and respectful, and I feel very comfortable taking my watches there for service and repair, as well as buying watches from them. In addition, last year they helped my mother find a ring that she really loved. The staff was exceptionally helpful, and my mother and I visited the store twice to think through the appropriate selection. I can't speak highly enough of the service here.
Olga I.
Olga I.
May 11, 2018
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Staff is knowledgeable and friendly. Large selection of antique jewelry which I'm a huge fan of. Their always willing to help. You can also get your watches fixed here.
Emily J.
Emily J.
Jan 07, 2018
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Fixed a broken necklace of mine in 5 minutes for under $5. Very friendly and knowledgeable staff, would highly recommend
Marissa O.
Marissa O.
Nov 11, 2017
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I've had a necklace that I recently broke and have been avoiding fixing. I finally decided to get it fixed and brought it in to the Jewel Box on a Saturday afternoon.

I was quickly helped when I walked in the store and my necklace was fixed in only 10 minutes for a reasonable price! 5 stars for outstanding customer service. Will be back for any further jewelry repairs.
Raymond B.
Raymond B.
May 29, 2017
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The Jewel Box is a local jeweler found in the Mid-City Mall. This venerable establishment has been in business for more than 30 years. I have come here on a number of occasions to have my watch battery replaced, which they do for a very good price and most recently to have a gasket repaired. The will replace your watch battery while you wait, more extensive work is sent to be repaired off site. I have always had a good experience and been happy with the results. Plus by patronizing the Jewel Box you help support local businesses. They do have some irregular hours (they are closed on Wednesday
Yvette C.
Yvette C.
Feb 08, 2017
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My Concord watch battery is in need of a replacement. I called and went around to inquiry about the cost. Since it's a $1,500 watch, I got quoted as high as $450 for the battery replacement with a 5-year warranty. It's totally absurd!! The lowest was $45, but at The Jewel Box, I got it replaced for $12!!! They did it within ten minutes. I'm a one happy camper. =)

The ladies there were extremely nice, helpful and professional. I highly recommend this place if you're in need of a watch battery change.