Established in 1988, Colonial Property Management has been serving Fort Hood and the surrounding areas for over 34 years. With over 36 years' experience, Patsy H. Cooney has built Colonial Property Management into one of the largest property management firms in the area. Colonial is a family owned and operated business with strong ties to the Military.
Robert Autry is a Military Veteran as well as most of our devoted staff are either prior military or spouses of military. With three generations of our family invested in the daily running of Colonial Property Management, we epitomize the term "family owned & operated". We offer homeowners every 90 day tenant inspections as well as annual interior inspections and exterior inspections.
Robert Autry is a Military Veteran as well as most of our devoted staff are either prior military or spouses of military. With three generations of our family invested in the daily running of Colonial Property Management, we epitomize the term "family owned & operated". We offer homeowners every 90 day tenant inspections as well as annual interior inspections and exterior inspections.
Reviews (10)
Tanya Ellis
Jan 02, 2022
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My daughter rents from here and they are rude. Her house is messy cause the place is to small they have a 1 year old that has lots of stuff and they have no storage and they have a problem with that, but when other tenants are smoking pot and have cats and dogs that are not allowed and you put in a complaint they say it's Killeen you get what you pay for! well I guess they don't like people who pay their rent either. never have they been late they pay way before due or exactly on the 1st these statements are true! I have smelt the pot, I have seen the dog and I have seen the cat run out the door
Yasmeen Perkins
Jan 01, 2022
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Tiffany Whittingham
Dec 31, 2021
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In the beginning, Colonial was very helpful with the application process and giving updates about the house while waiting to view it. The only downfall is once the first applicant has placed the deposit down, the other 4 applicants are stuck. I asked if my application can go towards another property, and they said yes. I had to reply with the properties I would like. After I sent out that email, that was it. Understand the rental market is demanding and there are a lot of applications, but you would think that they would try to work with you. Everything is through email so there is no talking to
Christopher Sheard
Dec 23, 2021
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I rented with them a year. During said time, they were responsive to maintenance requests that were input, however, if you needed anything more there was never anyone picking up the phone. Further more, since moving out in October, I've been waiting for my packet after moving out. It is now January. They said I would recieve it within 30 days. And everytime that I've contacted them, on the rare occasion that I've gotten through to them, they have left me unanswered, saying the person who sends them out is unavailable, and they'll call me back. Obviously no call back. Extremely unprofessional and
Marisa Johnson
Dec 22, 2021
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We just moved in and have had a good experience with Colonial. We realized we had to wait until the previous resident moved out and the property was inspected before we could view it. Whenever we emailed the office, we received a response within 24 hours and most times within a few hours. Things went super fast after we viewed the property and we put our deposit down the same day. Thanks so much Tonya and office staff for everything!
Hannah Tamondong
Dec 07, 2021
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I would NOT recommend Colonial Real Estate Property Management. Their application process and customer care are horrendous. My husband and I are both military. This is the first time we are trying to rent a house. I wish I had known prior to applying, but this company has previously been blacklisted by Fort Hood and is poorly rated by BBB. The task of finding a house with this company is impossible if you aren’t lucky enough to be the very first applicant. You get time slotted to see the house by order of application. Basically if you fall into the “applicants 6-10” category (which we did
Thomas Bennet
Dec 05, 2021
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I moved in last year, the people in the office after hearing my situation and difficulty finding a home for my family were able to help me through the process. I recently moved out, to sum up my experience, I have dealt with nothing but kindness from the staff throughout my tenancy. I found them to be understanding at least the one lady in leasing I spoke to most. Im overall happy with colonial and I had a good experience overall. Once I left got my deposit back, would rent again.
Mcdonald Henry
Dec 02, 2021
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I lived at one of colonials houses for 3 years until buying our own home. Team was always responsive and over all I had a positive experience. At move out I got back most of my deposit except charged for door damage from my dog who scratches to get in. I mean my dog did do it, repair wasn’t too much. Was asked to leave a review when o went in office to get my check. I don’t normally review stuff but was happy to do it. All I can say is I had a good experience and if I ever leave and rent rather than sell, I’d give my home to Ms. Tanya and her team.
Laveil Thrower
Nov 30, 2021
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I rented from them for 2 years. I never missed a payment. And was always early paying my rent. I once received a notice for payment due to my rent being late. Problem is they sent me a notice that was 4 months old. I still had proof of the money order with the date. They said I didn't have proof that I paid it on time. I asked for proof that I didn't and was told that they needed no proof. I moved out of there property over 45 days ago and have sent numerous emails to see when I should expect my deposit. No response from them yet. Rent at your own risk.
Denise Doyle
Aug 23, 2021
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I have had an excellent experience with Colonial Property Management, after renting with them for one and a half years. Whenever I submitted a maintenance request, they were prompt and responsive, getting work orders out very quickly.
When it was time for me to move out, they not only gave me an opportunity to correct anything I missed during my moveout cleaning before charging me, they gave me my entire security deposit back.
Tonya in particular is very professional, pleasant and straight forward. I would be comfortable renting from Colonial again at any time.
When it was time for me to move out, they not only gave me an opportunity to correct anything I missed during my moveout cleaning before charging me, they gave me my entire security deposit back.
Tonya in particular is very professional, pleasant and straight forward. I would be comfortable renting from Colonial again at any time.
