Welcome to Central Texas and Fort Hood, the largest military installation in the free world. Established in 1974, the Jim Wright Company specializes in Rental Properties & Property Management in Fort Hood and Killeen, along with Residential and Commercial Real Estate and Development. We serve the needs of over 2,000 tenants and property owners each year with the majority of our customers being military.
We have been voted THE BEST Rental & Property Management Company in the Fort Hood area for 2020. We are ready to serve you! Our office is located on the corner of South WS Young Drive and Elms Road, across from the Shilo Inn.
We have been voted THE BEST Rental & Property Management Company in the Fort Hood area for 2020. We are ready to serve you! Our office is located on the corner of South WS Young Drive and Elms Road, across from the Shilo Inn.
Services
Jacqueline has 15+ years of experience in real estate. She enjoys serving her clients by utilizing the latest information technologies, market research and business strategies to assist them with their real estate needs. Whether you are buying or selling, Jacqueline will go the extra mile to make your experience the best it can be.
Property management companies in Killeen are tasked with the responsibility of managing the multiple aspects, which come with the ownership of leased real estate. With leases turning over, buildings to maintain and tenants to keep happy, coordinating everything can be a real challenge for the unskilled manager.
Below are some Google reviews we have selected so that you can read both positive and negative feedback from our customers. We feel it's important for you to read both positive and negative feedback our customers give and how we respond to it so that hopefully you can better understand the relationships we have with our owners and tenants.
It is important to understand that JWC does not own your rental property. JWC is a Property Management Company. We manage your rental property for the owner of the property. The owner of your rental property has hired us (JWC) to manage the property. When there is a maintenance or repair request by a tenant, JWC must consult the owner of the property before any action is taken to resolve the request.
The tenant must provide JWC with a written notice of surrender of the leased premises no less than 30 days prior to the expiration date of the lease. Failure to give the minimum 30 days written notice will make the tenant responsible for the payment in full of the following months rent under the terms of the lease.
Reviews (24)
Shaun Holmes
Jan 21, 2022
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Warmack Cortney
Dec 24, 2021
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Im really shocked at a lot of these reviews. ive been renting from the for 2 years now. everyone in the office is great and very professional. they are very linient when it comes to payments due to like emergencies. the only problem i have, which is not a big deal to me is that they should come out and mow the lawn more often. i live in a 4plex btw, other than that, JWC is great and i highly reccomend for renting!
Laura C.
Nov 10, 2021
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This is a very good real estate management company, probably the best I have had the opportunity to work with in the past 10 years.
As a landlord I appreciate they rapid response, how quickly they are able to rent properties and deal with maintenance concerns.
I see most negative reviews come from tenants that complain about different issues and sometimes don't understand how costly it is to maintain a property and fix all the damages that renters cause.
Of course, I can only see one side of the business (as a property owner). That said, I highly recommend this company to manage properties
As a landlord I appreciate they rapid response, how quickly they are able to rent properties and deal with maintenance concerns.
I see most negative reviews come from tenants that complain about different issues and sometimes don't understand how costly it is to maintain a property and fix all the damages that renters cause.
Of course, I can only see one side of the business (as a property owner). That said, I highly recommend this company to manage properties
Pamela Torres
Oct 16, 2021
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Lillias Rodriguez
Sep 04, 2021
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So I have some friends who are renting through this company and are essentially being denied the ability to keep their dog, a german shepherd, as an Emotional Support Animal (ESA). That is extremely unacceptable, they are being discriminated against for their medical issues and are harassing them endlessly about a psychologist not being a real doctor though they had been practicing with licensure and certifications needed for Texas for at least the last 5 years. Again this is completely unacceptable and they should be scrutinized for the way they treat their customers.
Robert Finnerty
Jun 28, 2021
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Critical: Professionalism, Quality, Value
Mostly ate up people work here. If your coming from the army they will take advantage of you they don’t care about you. I’m mean take the rating for what it’s. If you see this and still go here you must like pain lol cause that’s all these guys will be to you.
Mostly ate up people work here. If your coming from the army they will take advantage of you they don’t care about you. I’m mean take the rating for what it’s. If you see this and still go here you must like pain lol cause that’s all these guys will be to you.
Consuelo Mendoza Rubio
May 30, 2021
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I rent an apartment upstairs at 301 Liberty St Killeen Texas 76543.
I have a two years old daughter and 7 years old son.
I have a neighbor downstairs he complains and knocking my apartment door 9 times in 4 hours period because my daughter makes noise from 9 am to 1 pm. I go to bed at 8 pm but my neighbor downstairs stars hitting his ceiling at 7 pm. He complains with the noise but the noise he makes when he hit his ceiling that’s not gives him a HEADACHE. I talked to JWC MANAGEMENT about him doing noise but they do not do anything to solve my problem the only thing they do was to sent me a
I have a two years old daughter and 7 years old son.
I have a neighbor downstairs he complains and knocking my apartment door 9 times in 4 hours period because my daughter makes noise from 9 am to 1 pm. I go to bed at 8 pm but my neighbor downstairs stars hitting his ceiling at 7 pm. He complains with the noise but the noise he makes when he hit his ceiling that’s not gives him a HEADACHE. I talked to JWC MANAGEMENT about him doing noise but they do not do anything to solve my problem the only thing they do was to sent me a
Mike Arnold
May 14, 2021
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I am not impressed with JWC right now. One of my tenants has been owing me $50.00 for awhile now. JWC keeps saying they are in the process of getting the money, but nothing has happened. When I called JWC they said they cannot apply late fees because it is under a $100.00. Also when a tenant puts a work order in JWC doesn't even go to the property to check what is wrong before they submit work order. Also JWC picks the most expensive contractor. I usually find my own contractor. JWC is suppose to be on my side and manage my property and prevent the tenants from tearing up or damaging my property
Oziel S.
May 01, 2021
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My girlfriend lived in one of these rentals. I know to give this organization one star because of they way they treat their tenants once they are leaving. They force you to pay for a cleaning service and have proof that the service was done. And then, they charge you an extra $250 from your deposit for another cleaning service. Further, they charged $140 more dollars for a mowing and bush trimming service. I fail to see the necessity for this service during winter when the grass hardly grows and the bushes stay the same. I guarantee that service was not done and the charge was just an extra way
Kendall P.
Apr 10, 2021
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AWFUL EXPERIENCE. This "company" falsely charged for a lease being broken even though military deployment orders were sent as directed. They also charged for incorrect maintenance fees that were supposed to be taken care of during the time residing there, but no one ever showed up. We also have every single email saved including the pictures from maintenance requests, and responses from these employees. Since we didn't have a current address on file and my husband was deployed overseas, these FALSE charges were reported to a collection agency in turn was also reported to my husbands
Essynce Reid
Apr 04, 2021
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TRUST THE REVIEWS! This is not a good place to rent from ! Information to the tenant is scarce and you only find out when you have a payment. This establishment is horrible for renters! Nothing is covered. You even have to pay for maintenance and services if they sent someone out. And it is not treated as priority to the renter. Property is rented as is, and they do not go through to make sure everything is working, so if later down the line you are encountered with a issue, just be prepared to come out of pocket.
Luis D.
Apr 03, 2021
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I rented with JWC for 2 and a half years while in Killeen. I really didn't have any issues with the company or the staff. The work orders I did submit were followed up with in a fast manner depending on the severity of the problem. The only thing I didn't like was the 40 dollar fee to pay rent online and I'm pretty sure they were switching to mostly online payments. You would think with the amount of people that rent from them that online payment service would come down a little more. Other than that I didn't have any problems and would probably rent through them if I moved back to the area.
Candy Oagles
Mar 02, 2021
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I have been renting from JWC for 14 years, lived in 4 places and at the end I have made everything completely clean, I have always got my deposit in full... this time I spent 2 weeks cleaning (after 4 & a half years) repainted, left extra light bulbs on the counter and a new filter, and they want to take $500 from my deposit. I would have said things were good but now they are lying about stuff to keep my deposit. The place was dirty when we moved in and they locked me out of the portal prior to turning in the keys and receipts. Sad day when they cheat the people who rented and we’re good tenants
Bethany L.
Feb 04, 2021
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My only payment option was a money order after my bank account was hacked. I called to find another online option because I am covid positive. I was told to come to the drive thru window for JWC but that I still need to go out in public and risk those around me at the store because there is no other option. This puts people around me at risk, as I am the only adult in our house. That didn't bother them a bit.
Joshua B.
Dec 27, 2020
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Jim Wright Company is a poor excuse for a "reputable rental company." As I add to the list of extensive bad reviews, I would take whatever rebuttal or response they have with a grain of salt. Our home owner was selling our property at the end of our lease and we opted out of purchasing the property/home. Upon moving out, we had our house professionally cleaned by the same individuals that clean for JWC. The realtor that was working with us during the move-out process said everything looked good and we wouldn't have anything to worry about. To our dismay, we received an invoice with
Markus Kahey
Sep 26, 2020
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Critical: Professionalism, Quality, Responsiveness, Value
When it comes to maintenance request they are known for dragging there feet and prolonging the process. They’re homes a fairly okay but they have terrible customer service which is something I look at before spending my money jwc might not ever have me a client again do to the lack of empathy.
When it comes to maintenance request they are known for dragging there feet and prolonging the process. They’re homes a fairly okay but they have terrible customer service which is something I look at before spending my money jwc might not ever have me a client again do to the lack of empathy.
Teodora C.
Jul 10, 2020
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Negative star -
Worst company to work with. Sad this company owns majority of these rentals in this area. They made our experience to look for a home stressful for no reason. They are not organized at all from outdated websites, prices, information and old pictures that dont match their horrible homes in person. We are not desperate enough to move into their unfinished and late move in dates. Not Military friendly. If they'd focused more about managing a business than having white power pride then maybe they deserve this one star.
Worst company to work with. Sad this company owns majority of these rentals in this area. They made our experience to look for a home stressful for no reason. They are not organized at all from outdated websites, prices, information and old pictures that dont match their horrible homes in person. We are not desperate enough to move into their unfinished and late move in dates. Not Military friendly. If they'd focused more about managing a business than having white power pride then maybe they deserve this one star.
Juree D.
Jun 23, 2020
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I could of been a potential customer. Called to check availability of a rental & right off the bat the lady in the other line was super rude and was like "well the house just became available today you don't need to set an appointment just pick up the key before 4pm" I did not feel comfortable with her tone, so I check their reviews to make sure I wasn't making a mistake trying to give them my business and my instincts were confirmed I will be taking my business elsewhere. You guys should really consider checking your staff because it's highly bad for business. Just
Lynn B.
Apr 03, 2020
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(Only giving a star because it won't allow me to give zero stars and because Ashley was always very kind.)
This property management company is deplorable. With the exception of a few ladies, everyone is extremely rude (one actually THREW my money in my face and threatened to throw me out once ).
But I digress.
The most egregious aspect of it is the fact that no matter what you do, you will not get your deposit back. They insisted on an extra deposit from us because we had a past credit issue, and although we left the property in even better shape than when we had moved in (after being
This property management company is deplorable. With the exception of a few ladies, everyone is extremely rude (one actually THREW my money in my face and threatened to throw me out once ).
But I digress.
The most egregious aspect of it is the fact that no matter what you do, you will not get your deposit back. They insisted on an extra deposit from us because we had a past credit issue, and although we left the property in even better shape than when we had moved in (after being
Frank B.
Sep 26, 2019
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Jim Wright Company is absolutely horrible i will never rent from then again. They do
Not full disclose all Information about rental properties. Their "new" build have absolutely NO fiber optics or anyway to get internet or telephone line. I have to go to local Starbucks to use computer make important calls. Before renting any property make sure that you walk the property and make sure nothing is being hidden. My grandmothers house built in the 80' has internet and a land line but nothing here. The houses and duplexes NOT owned by JWC across the street and in front of me have phones
Not full disclose all Information about rental properties. Their "new" build have absolutely NO fiber optics or anyway to get internet or telephone line. I have to go to local Starbucks to use computer make important calls. Before renting any property make sure that you walk the property and make sure nothing is being hidden. My grandmothers house built in the 80' has internet and a land line but nothing here. The houses and duplexes NOT owned by JWC across the street and in front of me have phones
Kate P.
Jul 26, 2019
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I ended up selling my house and knew that I would be moving in 10 months because my husband pcs'd to North Carolina and I decided to stay in Killeen so that I could finish working as a teacher. Because we were going to have to rent 2 different places we decided to go as cheap as we could possibly go. I rented a place in downtown killeen for $625 a month. My first impression with the company was horrible. My husband called ahead to get the keys to look at the house and the lady he spoke with said "it's available come get the keys." When I showed up to get the keys the lady at
Zirel K.
Feb 19, 2019
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I can't give this place a worst review, but a warning , Save your time, and your money and stay far away from this place!!! They disrespected us on the spot! Just to check out keys, asked for an LES. Looked at my boyfriend up and down and said you can't afford to rent a house here!! Wow!!! Disgrace of a place.
Alicia A.
Aug 09, 2018
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If you are an active duty Soldier DO NOT RENT FROM THESE PEOPLE.
1st of all they are rude. No greeting when you come in. You stand in line to talk to someone like you would at McDonalds. If you're of a....tanner color you will be judged and treated like trash.
They won't rent to you if the rental rate is higher then your BAH, or they'll try not to. The issue is you will NOT find anything decent with your BAH only. Once I mentioned the legality & brought up going to Ft. Hood housing about their practices, and they found out I was an Officer not a Private the tune changed. I&apos
1st of all they are rude. No greeting when you come in. You stand in line to talk to someone like you would at McDonalds. If you're of a....tanner color you will be judged and treated like trash.
They won't rent to you if the rental rate is higher then your BAH, or they'll try not to. The issue is you will NOT find anything decent with your BAH only. Once I mentioned the legality & brought up going to Ft. Hood housing about their practices, and they found out I was an Officer not a Private the tune changed. I&apos
D. A.
Oct 19, 2017
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Horrible. I leased a house from these people a while back and they tried to deny my application because of my service dog. I explained to them the laws regarding service dogs and they tried telling me they didn't know them.
Today I was leaving the Extraco bank building in Harker Heights after an appointment and was chased down by one of Jim's employees. He told me animals are not allowed in the building. After informing him my dog is a service animal he started asking me for paperwork. I informed him what he was doing was a violation he continued to tell me I had to leave. After a few
Today I was leaving the Extraco bank building in Harker Heights after an appointment and was chased down by one of Jim's employees. He told me animals are not allowed in the building. After informing him my dog is a service animal he started asking me for paperwork. I informed him what he was doing was a violation he continued to tell me I had to leave. After a few
