Johnson Property Management

I've lived in a property managed by this company for almost two years now. Overall, it's a nice property, decent neighborhood, etc. We did have some issues moving in (the carpet shampoo company that they hired literally did nothing and the shampoo company was so rude when I called and insisted that they had cleaned it, so that tied the management property's hands). Anyway, despite that, we haven't had any issues since. Our maintenance requests have been fulfilled quickly and Al the maintenance manager is great and super nice. The people that work in the office are nice as well, even if they can

Similar to a review below.. Half of our house is without power, washer, dryer, bedroom, bathroom, stove, ALSO our furnace during the coldest week of the year! 10-15 degrees. Over the weekend we did everything to try and get us back up and runnning however not being electrcians we decided to use the "emergency" maintenance line, which is a waste of time as no one answers or calls back. After leaving numerous voicemails with the office with no call back.. We continued calling to which we finally get an answer, smuggly letting us know "well we cant do anything we will send someone out". Couldnt that

We were meant to see a rental property this morning, early in the morning. I got an automated text about two hours before hand, reminding us of the showing and asking for confirmation. I confirmed and started my day. We live across town, and had to get the whole family up and moving much earlier than normal because they refused to do a showing in the evening or a weekend (you know, when normal people don't work).

We got to the property a little early, but thought that perhaps they were running late because of the bad weather. Ten minutes after the time when the showing was supposed to start

We have been renting since October and it has been a nightmare. Our stove in the apartment was rusted and the bottom drawer was broken and we were told it was going to be fixed if not replaced before we moved in. It was not. I'm writing this review in March and after three messages and maintenance requests, it has not been fixed. The management company claims they can't even fix anything. All they do is call a "handyman". Now our kitchen sink is broken and we can use it until we get help. It has been 5 days.
Please do not rent from this management company. They do not listen, they are incredibly

Left a review some time ago and it's mysteriously disappeared - so coming back to leave a new one.

The experience I had with Johnson was unforgettable...purely because it was absolutely atrocious. Basic maintenance calls were almost impossible to get completed, and it got so bad I was having to make lists and photocopy them so I could prove I requested service at all. The garage of the home we were renting was hit by lightning, and no matter how many times we called and begged for someone to fix the sprinkler system that was fried - for the garden and yard WE were responsible for, apparently

Johnson Property Management has a wealth of knowledge about the rental and real estate market in Spokane. The are professional and easy to work with!

No no. Do not use. i trusted them with three properties and all three were severely neglected. They did not check on the homes. They are simply rent collectors and do not manage the properties. I was not allowed to have photos of the conditions of my homes even when I asked for them, I was not allowed to go into the homes even when I asked to. I was not updated that the tenants were trashing the homes. One of my homes in a nice neighborhood cost me $15,000 in repairs. The property management took items from my home that were MY personal property and then they blamed me for the condition of the

There are TWO Johnson Property Management companies, one in Spokane (this one) and one in Idaho, the other one.
This one has no ownership in the Idaho office, have no guys that answer phones in our Spokane office, nor do we ignore people. We have managers that have been in the business for a decade and know how to provide amazing customer service. We don't take applications via fax and we communicate extremely well.

I wouldn't have even given 1 star but you have to on this site. This business and their business practices are being reported to the BBB. Pictures .... Texts... And all. Leanne is the worst. That business should be shut down! They do not fix ANYTHING... They do not clean carpets but take the $200 non refundable carpet cleaning fee... I moved out on a Monday... And by the VERY next day they had a tenant living there. Carpet cleaning? That's a laugh. I moved out and took 55 pictures. I am waiting to fight them in court. And you CANNOT get them to answer their phone. My washer never worked

Let me begin my stating that I have rented my homes for about the last 8 years. This is, without a doubt, the worst rental experience I have ever had in my life. About a year ago, I moved into a lovely South Hill Spokane home with three other people. A week after moving in, lightning struck the garage. Now, obviously, I wont blame J.P.M. for an act of God. However, I will blame them for the six MONTHS it took to have the damage to the structure fully repaired. For two weeks following the strike, we had exposed wires in the garage, and were afraid to use the structure because of it. When we moved

Property management is probably the most thankless occupation in real estate. Our management company tries to treat all parties fairly and respond quickly, but even those actions are subject to personal opinions that may be biased due to misunderstandings, miscommunication or poor choices. Obviously the management company cannot make everyone happy, sometimes there are situations which arise and a party to the contract feels as though they have been hurt. Those are situations that we do try to avoid, as there should never be a winner or a loser in this business. Some of the poor reviews we have

I called at 6:30 in the evening to leave a message on the after-hours pager and got no respose, called again at 8pm and still at 10:45am the next day I have not heard back from this management company. I have 5 children and a sink that is overflowing, a garbage disposal that is spraying water, and water stuck in the pipes because of a clog in 7-12 degree weather. Why is it then when you call so close to after 5 do I still not hear anything? My husband has now left a message on at Johnson Property management as well as putting in a maitenance request and we still have heard from NOBODY!!! And I

These people are extremely hard to get a hold of. My husband and I moved in to the house in May with our friend who moved in about a month before that. Leanne was in charge of taking care of our paperwork. Since we were coming from out of state, she needed to email us the application paperwork. Took us a few days to get a response. Then after moving in, she contacted us regarding the rental agreement, mailed the paperwork, all done in a couple of weeks. After that, we haven't herd from her since. She is never in her office, has never returned our calls. There was a storm this summer where

Please...if you care about your life, DO NOT use this management co. I spent 7 years on the phone out of state babysitting them every other day with one problem after another including tenants they let in who would not pay their rent. Why did I stay so long? They seemed nice, made everything appear to be my fault and I fell for that. It was when I finally fired them the problems escalated beyond comprehension. There were duplicate charges on my bill and a utility bill worth $600 I was charged for that I didn't even know about. When they set up my account they put my name on the utilities with only

In 2005 I hired Johnson Property management for a rental duplex I had purchased. I signed the contract and thought everything was above board. Two months later I was contacted by my realtor who informed me that one of the tenants had vacated the property right after I purchased it. He thought I knew and was wondering why the property was vacant and had not been rented again.The agent who was handling my property was on vacation and hadn't realized that my tenant had moved out. I was furious! Before I could rent it out again I had to incur $5000 worth of costs for damage left by the tenant

I live at a property bordering a property managed by Johnson Property management. In early June they took down my fence (the fence belonged to me and matched my other 3 fence lines on my property). While the fence was beginning to age, it was still a functional fence. I assumed that the property owner had asked them to have it replaced, but when a week passed and my fence was still missing I became concerned. I called them multiple times asking what the plans were to put up the new fence, but didn't receive a call back for 2 weeks. Upon finally receiving a call back they assured me that there repairman