Professional Claims Bureau
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Professional Claims Bureau
With a commitment to excellence, outstanding support for every client and over 50 years of healthcare revenue cycle management experience, PCB is truly second to none. PCB has been family owned for three generations and provides the highest level of support that makes every client feel like a member of the family.

That's what makes PCB different. As a client of PCB, you don't just get a partner for one service; you gain expertise across the entire spectrum of healthcare revenue cycle management solutions. Our staff of professionals optimize your insurance follow-up process and obtain timely results. A true extension of your business office.
Services
PCB is the leading full service healthcare revenue cycle management solutions provider. We are experts in helping our clients to realize increased revenue while cutting unnecessary costs. For over 50 years, PCB has partnered with hospitals and physician practices to achieve excellent results and forge lasting partnerships.
Ken joined PCB as Vice President under the company's original founder, Irv Wasserman over 40 years ago. Ken became the President of PCB more than 20 years ago and eventually purchased PCB with his wife and business partner, Marcine Marcus. They remain the sole owners of Professional Claims Bureau, Inc. today.
Our corporate headquarters in Garden City, NY will impress technology gurus and security experts alike. The interior and exterior are monitored and recorded by security cameras 24 hours per day. A key card access system was installed to track persons entering and exiting our offices and to prevent non-essential personnel from entering our offices at any time.
PCB has a great team of hard-working, energetic and teamwork minded individuals. At PCB our goal is excellence and we expect 100% from all employees on a daily basis. PCB's goal is to redefine a long-standing industry with open-minded and ambitious individuals. PCB is looking for team members with a true roll-up your sleeves mindset.
PCB is a full-service healthcare revenue cycle solutions partner. Our revenue cycle solutions are completely customizable to meet the needs of each individual client. When you partner with PCB, you have access to our full capabilities across the entire healthcare revenue cycle spectrum-and you can count on our entire team to be at your disposal.
Reviews (8)
Philip Laccone
Philip Laccone
Aug 03, 2021
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Sophie is a Doll!
Each time I call regarding my account she returns my calls immediately when she is not available! Thank you Sophie for your wonderful service.
Sheree Carrington
Sheree Carrington
Jul 23, 2021
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I recently had a problem with my mothers medical bill that was mistakenly sent to collection. As you can imagine this caused great anxiety. Luckily I got Sophie on the phone. She was very professional and helpful in getting the problem fixed in a timely manner. Thank you Sophie!
Jackie Hannan
Jackie Hannan
May 15, 2021
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Sophie was so very kind and very professional. She is amazing I need a little more time to get money together she was so understanding!! Thank you so much Sophie!!!!
Jillian Papadopoulos
Jillian Papadopoulos
Jan 23, 2021
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I have been dealing with Sophie at PCB for over a year now and she is an absolute doll and pleasure to work with. She is so kind and understanding and helps me in any which way possible. I truly appreciate her help !
Helen Daversa
Helen Daversa
Jan 12, 2021
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I spoke with Katrina who is was amazing. I had eye surgery the end of 2017, unfortunately in the beginning of 2018 my husband had a stroke. Needless to say my bills were put on hold, although I had paid some of them. I was so confused with all the bills and payments I had made. When I spoke with Katrina, she went above and beyond to help me sort things out and settle my outstanding debt. She never once made me feel uncomfortable about my bills, she only helped. In my opinion, she is a very valuable employee to this company.
Andrea Mudie
Andrea Mudie
Dec 02, 2020
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In January of 2019 I was taken to the ER and I was out of work for some time and was unable to keep up with my bills. Sophie from PCB was very helpful and patient. Sophie will call and check up on me and make sure that I wasn't falling behind. We need more people in the workplace like her. Thanks sophie for all your help.
Rachel Tanzer
Rachel Tanzer
Nov 17, 2019
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Let me tell you .. this company is a joke. They basically told me the hospital my husband was at sent him the bill to collect .. we paid monthly and had proof to back it up but this rude nasty person - can’t call him a gentleman- would not listen. Then he processed to google my work place from the email address I had and called my place of employment. I nearly lost my marbles.. and then here’s the kicker.. because I think it’s one guy who owns this scamming company- I said since he didn’t want to take the settlement I was offering him I would continue paying $25 a month. He then tells me
Rukiabacchus
Rukiabacchus
Sep 25, 2019
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This company is such a harassment debt collecting agency. They will stress you out saying they need to collect a debt that you haven't paid even though you've paid it and have confirmation and a receipt. I e-mailed them with proof several times, but all they do is send mail to an address that i don't even live at anymore!