Sergenian's Wood Refinishing
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Sergenian's Wood Refinishing
Founded by Ara Sergenian in 1930, Sergenian's was Madison's premier oriental rug retailer, with a storefront on Monroe Street. In 1962 Ara sold the business to his sons, Marsh, Ron, and Paul, who moved the business to State Street and changed the emphasis to wall-to-wall carpeting. Five years later, Sergenian's retail showroom moved again, to our current location at Todd Drive and the Beltline.

Over the years, we have expanded into commercial sales in both the Madison and, as of 2013, Milwaukee areas. More detailed information can be found on our timeline. Strong company management, professional sales and installation staff, a commitment to excellence and dedication to customer service have been the cornerstones of our business for over 85 years.
Services
Sergenian's offers a wide array of services to help install and maintain your flooring. When installing new floors, or simply looking to sanitize your home or office space, the proprietary Neutralize system kills mold, mildew, germs and viruses. When installing new carpet, our Smart Choice Installation package and installation guarantee is unmatched.
Save up to 30% on all Karastan carpet, in durable nylon styles and ultra-soft Smartstrand. Plus, save up to 25% on other brands of our best-selling carpet styles from synthetics to luxurious 100% wool fibers. You'll find many Envision SD nylon styles on sale with lifetime pet stain warranties. Save up to 18% on Coretec floating Luxury Vinyl Plank and Tiles, both Pet-Proof and Waterproof for the busiest rooms of your home.
Sergenian's Floor Coverings is one of the Midwest's largest independent commercial flooring contractors. Decades of experience in all phases of the commercial flooring process, including 'on staff' installation, make Sergenian's the preferred choice for general contractors, architects, designers and other members of the building trade.
Sergenian's is unmatched in our sustainability efforts. We introduced Wisconsin's first comprehensive carpet reclamation program in 2007, and our Landfill Free Guarantee continues to keep used carpet and padding from reaching local landfills. You can learn more about this process and the results of this sustainability initiative here.
We take pride in quality. Quality products plus quality customer service from beginning to end to provide a great experience for our customers. If you like to know that every job is done right and hold high standards for a job well done, then we want you! Sergenian's has been a strong, supportive member of our Madison community for decades and our employees are our number one reason we continue to thrive.
Reviews (12)
Scott Nachazel
Scott Nachazel
Jan 04, 2022
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My wife and I were looking for LVP planks for our main level and we had a great experience with Sergenians. Carmen was very helpful in narrowing down the right choice and gave us a good price. The installation guys were great. We are very pleased with the floor!
Laura Schweitzer
Laura Schweitzer
Nov 22, 2021
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Every part of the experience was first class. The staff at Sergenian’s is very knowledgeable and helpful. The installation crews do very nice work. I was happy with the whole experience and the specific carpet I purchased (Shaw). Highly recommend Sergenian’s to anyone looking for new flooring.
Carol Broadley
Carol Broadley
Nov 20, 2021
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Such a great experience! First working with Wes was just what I needed because it’s so hard to make a decision with all that tile to choose from! He gave me great advice in addition to showing me many options for tile. He made it fun and never let me feel like a pest that I probably was…maybe…
Also, during measuring, AJ was another source of really good advice making sure we made good decisions, especially those little backsplash tiles. I love those backsplash tiles! It’s a small but perfect accent and I love it just the way it is.
And then our tiler…Tyler…was a great installer! Tyler
Diane W.
Diane W.
Aug 28, 2021
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The selection process was great, excellent help from staff for both carpet and area rugs. We purchased both an area rug for our dining room and carpeting for our family room and bedroom. I cannot say enough about how stellar the service has been. The area rug was delivered and our salesman spent time getting the placement just right and then he and his helper moved our previous rug upstairs for us and placed that rug perfectly. Our carpet installation was also stellar. The installers were respectful, pleasant and did an A+ job.
Virginia Giovacchini
Virginia Giovacchini
Aug 17, 2021
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I recently had new carpeting installed in my master bedroom. I couldn't have been happier with the service provided by Sergenian's. I was received promptly and was welcomed with professional, friendly, and knowledgeable service by Carman. She was easily able to help me figure out what I wanted even when I wasn't sure what it was. Not only did she know the right questions to ask me, but she was able to answer all of my questions to my satisfaction. I was provided with all of the steps along the way regarding ordering and installation. Even when I needed extra time to narrow down my decision to one
Mary Pat F.
Mary Pat F.
Aug 02, 2021
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I cannot say enough good things about this company - from my first visit with Carman who helped pick out the tile, to the deliver this morning by Jamie - all has gone very smoothly...

Great to be able to support such a wonderful local business....

Mary Pat Flanagan
Eric Wyngaard
Eric Wyngaard
Jul 23, 2021
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We had an amazing experience using Sergenians for carpeting our basement. Mike was fantastic to work with, we really appreciate all of his help. Installers were on time, 7:30am sharp, the morning after the Bucks won the finals! They were professional, respectful, and made sure to clean up before they left. Hands down would recommend Sergenians to anyone looking for carpet!
Hugh C.
Hugh C.
Sep 08, 2019
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Very nice place. Lots of Inventory, plenty of selections, nicely laid out area and staff is very helpful
Nikki R.
Nikki R.
Jul 03, 2018
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Carpet side is awesome! Flooring side not so much. Would recommend skipping any hardwood or floor refinishing for other vendors with stronger service.

However - loved everything whenever it was carpeting and was disappointed flooring didn't have the same positives. I hope they can figure this gap out and provide good service for floor refinishing or needs.
Olivia Mueller Marcellino
Olivia Mueller Marcellino
Jun 28, 2018
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I had my hardwood floors refinished and am really happy with them! Russ is awesome—super knowledgeable and friendly.
Overall, the experience was great! (I did live elsewhere during it because I was getting multiple rooms done. Also, I haven't been in the showroom yet and mainly worked with Wes over the phone and Russ in person.) I'm sure timeline varies, but my job was 4 days + 3 days to cure. There was a slight odor at the end, but very minor and only lasted a couple days.
Russ was really helpful and informative. I appreciated the time he took in general to explain things and answer my questions
Jim U.
Jim U.
Dec 19, 2017
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Wood floor installed yesterday. Very professional, yet friendly installers. Arrived on time and paid unbelievable attention to every detail. Performed extra services above and beyond the job itself.

Could not be more pleased with the entire project from original visit to finished installation. Quality product, excellent installation at a fair price.
M. Y.
M. Y.
Dec 07, 2017
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My husband and I recently purchased carpeting for three rooms in our home. We had a lot going on and not a lot of time.

I went into Sergenian's Floor Coverings and was immediately approached by Bob. I explained what I wanted and what my price range was. He was so helpful. He immediately went and found samples for me to bring home. It was easy and didn't require much time on my part.

I had went into other stores and was not even asked if I needed help, so I just walked out. Bob did an amazing job. He was so willing to work with me and assist me. Without his assistance, it would