Saugatuck's Maplewood Hotel is a unique boutique hotel with a 150- year tradition of exceptional hospitality. Located on Butler Street in the heart of Saugatuck, you are walking distance to shops, fine dining, galleries and the Saugatuck Center for the Arts. The hotel is minutes from Oval Beach whether you transport yourself by car or ride the historic Chain Ferry across the Kalamazoo River to climb Mt.
Baldhead stairs and walk the dunes. Lake Michigan can be enjoyed from the deck of the Star of Saugatuck Paddleboat or seen from the view scape of the Saugatuck Dune Rides. Guest Rooms - All fifteen guest rooms uniquely decorated with tasteful furnishings and private baths. Breakfast - A complimentary continental breakfast is served daily in the hotel's elegant dining room or seasonal screened porch overlooking the park.
Baldhead stairs and walk the dunes. Lake Michigan can be enjoyed from the deck of the Star of Saugatuck Paddleboat or seen from the view scape of the Saugatuck Dune Rides. Guest Rooms - All fifteen guest rooms uniquely decorated with tasteful furnishings and private baths. Breakfast - A complimentary continental breakfast is served daily in the hotel's elegant dining room or seasonal screened porch overlooking the park.
Services
The Maplewood Hotel is a unique alternative for group gatherings whether formal or informal. A relaxed environment offers a pleasant atmosphere for bonding and renewal. Our staff works with neighboring inns within walking distance to house guests that exceed our ability to accommodate. Let us assist your organization in planning a team building experience combined with good food and fun-filled activities.
Reviews (26)
Gary Ackmann
Oct 25, 2021
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Alexis Myers
Sep 06, 2021
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The location is great but you can hear absolutely everything through the walls, both in the hotel and outside. If you have a room on the side of the house that faces the park like we did, you’ll be woken up early with kids playing and screaming at the park. It’s not the kid’s fault, they’re just doing their thing. We could literally hear people having full conversations at a normal volume outside by the park. We were on the second floor too so I can’t imagine what it’s like on the ground floor. The bed was also super uncomfortable and we found the staff really unhelpful when we asked
Mollie
Aug 15, 2021
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The location of the B&B is amazing and the room sizes were perfect for us. The things that were lacking were customer service and an acceptable breakfast for the price.
The proprietor is extremely rude and hostile and the staff are nowhere to be seen when needed. One evening a gentleman sauntered in with the door unlocked and no staff at the desk looking for a room. He was asking other guests milling about how to find a staff member. On the day of check out several guests were asking where to find staff so they could pay their remaining bill. We were never able to find someone to get fresh towels
The proprietor is extremely rude and hostile and the staff are nowhere to be seen when needed. One evening a gentleman sauntered in with the door unlocked and no staff at the desk looking for a room. He was asking other guests milling about how to find a staff member. On the day of check out several guests were asking where to find staff so they could pay their remaining bill. We were never able to find someone to get fresh towels
Dimitri G.
Aug 12, 2021
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At $340 per night on a weekday for a "suite" (just a king size bed with a whirlpool tub), I think it's reasonable to expect clean bedsheets and bath towels free of old stains and South facing windows to have blackout curtains, or any curtains for that matter. Or at least clean windows without dirt on sills. And an AC that's actually capable of cooling down the room, not just making noise, or a ceiling fan that you can actually operate as a fan independently from the light. Bathroom amenities are pitiful: limited worn out towels, one tiny shampoo bottle and no conditioner - ugh
Larry Demankowski
Jul 17, 2021
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Nathan Hansen
Oct 08, 2020
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Nick H.
Oct 08, 2020
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Consuelo O.
Aug 20, 2020
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Judi Somer
Jul 22, 2020
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Room was clean but we paid for room with Jacuzzi tub and first night it didn’t work and window unit air conditioner was not cool. Was difficult to sleep 1st night. They did fix it the next day. BIG issue was morning of checkout which is noon. At 9:00AM someone started opening our door, my husband had to yell, we are in here!” 9:20AM I was packing and the maid entered my room, unannounced! No tap on the door just plain entered the room! She apologized but We were so upset. When I told her she should knock first she said, “well they want the rooms ready on time!” And I reminded her our Checkout
Christopher Combs
Jun 23, 2020
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Dawn T.
Jul 04, 2019
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E. P.
Jun 24, 2019
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Marilyn W.
Apr 29, 2019
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Such an Amazing treasure. Everything about our stay was top notched! It was like a home away from away, but peaceful. The service is top notched and we felt like Royalty. Katherine and her team provided concierge like service and took care of our every need. There was such a camaraderie within the house amongst all the guest which was fostered by the staff. My room was nicely decorated and surprisingly quiet. A great location and a wealth of resources from the staff and owner made our first visit to Saugatuck a memorable experience. We will definitely return! #IloveMaplewoodInn.
Stephie B.
May 29, 2018
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Maggi K.
Jun 22, 2017
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My friends and I just spent our second girls' getaway here at the Maplewood. We've been doing this for 25 years but only discovered the Maplewood last summer. If you want cookie cutter rooms and uncaring staff, go elsewhere. When you deal with a historical building, you may have issues. But our rooms were bright and cheerful. We have the option of picking our rooms if they are available. This time the room we requested was being renovated so we got a different room. I volunteered to sleep on the pullout bed. Not a problem I thought. The be was not comfortable. One of my friend mentioned
Chris R.
Nov 06, 2016
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Fantastically, quaint bed and breakfast experience. Even on this off weekend in Saugatuck, the gorgeous weather and attentive staff made this a wonderful time. We were greeted by a wonderful woman who provided us with a quick run down of the hotel and offered us a room. Immediately we were moved by the hospitality and care from her. While wifi is not the best here it does work and I would argue that there's something to be said about a weekend escape where we can unplug. We spent our night out on the town and by the fire before finishing up in the room with some DVD's from the DVD library
Megan T.
Aug 16, 2016
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I would give zero stars if possible. The overall B&B was nice and a good location in town. Additionally the staff was nice enough. It was the owner who was completely and utterly disrespectful and rude right off the bat. Considering a rate of $300/night we should have at least been greeted in a kind manner and asked how our stay was at the end.
I called ahead and requested an early check in since we drove all the way from NC with our 2 month old daughter. When we arrived with our arms full of diaper bags, our stroller, and luggage, the owner came to the door before letting us in scolding
I called ahead and requested an early check in since we drove all the way from NC with our 2 month old daughter. When we arrived with our arms full of diaper bags, our stroller, and luggage, the owner came to the door before letting us in scolding
Tom J.
Apr 25, 2016
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Great for a weekend getaway!
Came here from the Chicagoland area with my girlfriend to celebrate our two year anniversary. The staff and owner were very nice and accommodating, and the room and hotel were very clean.
There was also free coffee and breakfast in the mornings, and a free wine tasting coupon for a nearby winery.
Speaking of things nearby, the entire main downtown area of Saugatuk is within walking distance.
Would definitely recommend this place to others who like the bed and breakfast scene and are looking to spend a relaxing weekend away from the city.
Came here from the Chicagoland area with my girlfriend to celebrate our two year anniversary. The staff and owner were very nice and accommodating, and the room and hotel were very clean.
There was also free coffee and breakfast in the mornings, and a free wine tasting coupon for a nearby winery.
Speaking of things nearby, the entire main downtown area of Saugatuk is within walking distance.
Would definitely recommend this place to others who like the bed and breakfast scene and are looking to spend a relaxing weekend away from the city.
Becky H.
Oct 11, 2015
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Meg F.
Sep 05, 2015
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Stayed 3 nights at the Maplewood hotel over Labor Day weekend. The hotel itself is lovely and very clean. However, when it's 88 degrees out, I find it a bit odd that they do not air condition their common areas at all, with the exception of the restaurant. The room was quite small, allowing you to walk around a queen size bed. Although to be honest, we're not sure that it actually was a queen size bed. The sink is in the room, and the toilets and very tiny shower stall were in the bathroom. In the mornings they offer coffee, fruits, yogurt, and cereal. It wasn't anything that we
Tina W.
Jul 29, 2015
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We were visiting Saugatuck for a surprise birthday and it was very busy and no parking was available. My elderly mother and I had to park 4 blocks away and she has walks with a cane. Along the way she need to use the restroom and the only places near by were a store and the Maplewood Hotel. We went in and asked if we could use the restroom even though we were not staying at the hotel and they were happy to show us to the restroom. It was a very kind and gracious gesture and will not be forgotten. The next time I head to Saugatuck I will be staying at the Maplewood - their guests must feel
Lyndsey A.
Jul 04, 2015
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I would give zero stars if I could. The staff is super shady. My parents made a reservation and were unable to use the weekend. They tried to cancel but couldn't due to the cancellation policy. That's fair- so my mom and dad told my husband and I to use the room. They called the hotel and told them we would use it. They front desk staff confirmed that this was fine.
We arrived and they had sold the room!! Not only were they collecting my parents money, but they re-rented the room! They scrambled and called the manager and after a while were able to put my husband and I up in the last
We arrived and they had sold the room!! Not only were they collecting my parents money, but they re-rented the room! They scrambled and called the manager and after a while were able to put my husband and I up in the last
Christine T.
Oct 12, 2014
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Karen M.
Sep 22, 2013
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I had a Groupon so I did not pay full price. I paid 250 for two nights on a suite ... good deal! without the groupon not sure I would have gone there. The room was nice and large. Very clean and updated. Breakfast is included but its not a B&B ... We ate there and we ended going to a local breakfast place: Ida's cottage house?! its on Butler street, very good.
The good thing about the hotel is the location, close to everything yet quiet to relax.
So if you are willing to pay 180 bucks per night for a nice room and location then this is the place for you ...
They do have WIFI
The good thing about the hotel is the location, close to everything yet quiet to relax.
So if you are willing to pay 180 bucks per night for a nice room and location then this is the place for you ...
They do have WIFI
Jennifer W.
Jul 01, 2013
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D. F.
Jul 16, 2012
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A historic and beautifully updated and renovated downtown hotel. The location puts you close (but not too close) to downtown nightlife, as well as to shops and the waterfront. Lovely rooms and common areas. The breakfast room and adjacent screened porch is a treat. Not a "cookie-cutter" hotel in any way. A memorable stay.
Very friendly people, with the owner on hand.
I recommend you try it, especially if you're bored with ordinary hotels and want something a bit nicer than most bed and breakfast places.
Very friendly people, with the owner on hand.
I recommend you try it, especially if you're bored with ordinary hotels and want something a bit nicer than most bed and breakfast places.
