We at Towing Austin TX company prides itself on its long history of providing fast, efficient, and affordable auto repair, towing and roadside assistance services to the residents of Austin TX and its environs. We're fully bonded and insured, and our staff consists of professional dispatchers, mechanics, and technicians, all of whom were trained to promptly and safely fix problems ranging from a simple jump-start to a heavy-duty tow.
The word "impossible" does not exist in our lexicon, and that's why thousands of drivers in Austin and its environs call On Call Towing for their auto repair, towing and roadside needs in Austin, Texas. We offer an extensive range of towing & roadside assistance services provided by our reliable staff in Austin City.
The word "impossible" does not exist in our lexicon, and that's why thousands of drivers in Austin and its environs call On Call Towing for their auto repair, towing and roadside needs in Austin, Texas. We offer an extensive range of towing & roadside assistance services provided by our reliable staff in Austin City.
Services
On Call Towing is now the go-to service for drivers in the city of Austin and its environs. Every day, we come to the aid of drivers who find themselves in situations with which anybody who has ever operated a moving vehicle is familiar: a dead battery, a flat tire, an empty fuel tank, or an accident.
Reviews (21)
Norman McCray
Oct 18, 2021
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Ashtyn P.
Sep 24, 2021
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Had two blowouts 4 miles away from
This shop.. after giving credit card information and BEING CHARGED for the tow before my car when was loaded.. I was told 30 minutes... 30 minutes goes by and nothing still so I called them back and now it's another HOUR and A HALF before arrival...
I sat on hold for about 20 minutes before finally just canceling, tried to ask for a confirmation number and the guy literally hung up on me.
Don't waste your time or $$$
This shop.. after giving credit card information and BEING CHARGED for the tow before my car when was loaded.. I was told 30 minutes... 30 minutes goes by and nothing still so I called them back and now it's another HOUR and A HALF before arrival...
I sat on hold for about 20 minutes before finally just canceling, tried to ask for a confirmation number and the guy literally hung up on me.
Don't waste your time or $$$
Fernando Torres Torres
Jun 13, 2021
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Supra Phonic
May 03, 2021
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Ryan Jackson
Nov 26, 2019
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Wendy Tharp
Sep 17, 2019
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Karl Moreno
Aug 19, 2019
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Linda Newberry
Aug 11, 2019
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Johnny L.
Apr 13, 2019
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Nici T.
Nov 23, 2017
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Marisa K.
Aug 27, 2017
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NEVER AGAIN.
The driver was fast and polite, and everything WAS going well until we got to the price. I was very clearly quoted $59 for the truck to come out there and between $35 & $75 for a service/labor fee. I'm thinking, cool, that's reasonable because my car was dead, not damaged in any way, and i was less than a quarter of a mile from my apartment. The tow guy hitches it up, is super nice, drops it off at my apartment (probably 10 mins total) and then tells me it's going to be $134 with cash or $144 with card. I am obviously confused because the job seemed simple and
The driver was fast and polite, and everything WAS going well until we got to the price. I was very clearly quoted $59 for the truck to come out there and between $35 & $75 for a service/labor fee. I'm thinking, cool, that's reasonable because my car was dead, not damaged in any way, and i was less than a quarter of a mile from my apartment. The tow guy hitches it up, is super nice, drops it off at my apartment (probably 10 mins total) and then tells me it's going to be $134 with cash or $144 with card. I am obviously confused because the job seemed simple and
Kevin J.
May 14, 2017
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Called for a tow and was told the driver was on the way. Cut to 45 minutes later and no driver. I call them back and they have no clue what's going on. Eventually find out that the driver was having trouble with his truck and no other drivers were in the area.
You didn't think to relay that information to your customer? I cancelled my towing request immediately. Do not try to get a tow from this company. It's expensive and unreliable.
You didn't think to relay that information to your customer? I cancelled my towing request immediately. Do not try to get a tow from this company. It's expensive and unreliable.
Rachel Ann S.
Mar 27, 2017
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I left my lights on, and ran down my battery. The next morning the car wouldn't turn over. I called Rick's, and although I had to wait, because it was rush hour, the Rick's tech, Raphael, was polite, professional, and started my car in no time, once he arrived. The price was reasonable, and was quoted to me in advance without my asking. Very professional operation. I put their number in my cell phone, in case I have future trouble.
Eric S.
Jul 27, 2016
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Lisa R.
Jan 03, 2016
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Ouch, expensive. To jump start my car on a Sunday it was about $100.
That said, they were courteous, timely and efficient.
I called to set up the service, the service dude called me back about 10 minutes to give me an ETA (20-25 min). Service dude called when he arrived (it was at Auditorium Shores) and i navigated him to my downed vehicle. Car was jumped in a couple of minutes and I was on my way.
THANKS!
That said, they were courteous, timely and efficient.
I called to set up the service, the service dude called me back about 10 minutes to give me an ETA (20-25 min). Service dude called when he arrived (it was at Auditorium Shores) and i navigated him to my downed vehicle. Car was jumped in a couple of minutes and I was on my way.
THANKS!
Bini A.
Aug 20, 2015
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Warning, dont take your car to this place it is a rip off. I took my car for coolant hose change , the mechanic did avery bad job as of the other shop Mechanic explained to me. The car starts leaking from the same hose and he said it was not that hose , but it was the same hose and refuse to refund my money. I paid twice for the same problem and wast my time. The other shop did realy good job and did also the pressure test on the coolant system.
Jerkorrie T.
Apr 26, 2015
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Sarah M.
Sep 08, 2014
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Richard J.
Oct 29, 2013
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Finding auto assistance that is both reliable and at a decent rate is tough, especially when you don't have a go to mechanic, thankfully this place really made me feel at ease. I was stuck dealing with the embarrassing situation of getting my broken down, piece of junk car towed. Extremely helpful, friendly and easy to deal with, I'm glad I took a chance on these guys and I'll be back when I need repair work in the future. They even showed up earlier than the expected time of arrival that they gave me.
I loved the reasonable price offered for the tow, I was worried I'd really
I loved the reasonable price offered for the tow, I was worried I'd really
Amira J.
Oct 07, 2013
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I've never had a go-to mechanic, but Rick's is definitely a great contender. They were recommended to me by a friend, which was thankfully right before my car broke down. I called and they had a tow truck out there before I could die in the heat. The guy was courteous, helpful and efficient, and my car was back on the road within hours. The shop explained to me what had happened in terms that I could understand, and felt like they didn't try to push a bunch of extra services while they were at it. I'd definitely suggest them.
Misti R.
Sep 26, 2013
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I'm incredibly impressed with Rick's. The staff was friendly and competent, not at all condescending. They took care of my car and didn't gouge me. I've had bad experiences in the past with different garages. I always felt like I was getting gouged. Not the case at all at Rick's. I'll definitely return!
