Crystal Inn Hotel & Suites
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Crystal Inn Hotel & Suites
Plan your trip early and save BIG. This is the closest Crystal Inn Hotel & Suites to downtown Salt Lake city. Downtown is the center of dining, nightlife, and culture. We are not only close to the slopes, but we are just one mile from Historic Temple Square. You'll enjoy the unlimited shopping you'll find at the new City Creek Center, the Gateway, and Trolley Square Mall.

Start each morning with an early hot breakfast buffet in our lobby. Stay 3 nights and purchase one adult Ski City Super Pass - Receive 4th night of your stay FREE. Celebrate the memorable occasions in your life with the Romantic Evening for Two Package from Crystal Inn. Show that special someone in your life how much you care.
Services
This is the closest Crystal Inn Hotel & Suites to the slopes of Big and Little Cottonwood Canyon - only 25 minutes away. Not only are we close to the slopes, but close to a variety of restaurants and shopping. If you don't want to rent a car, take advantage of our airport shuttle and the ski bus shuttle that picks up and drops off in front of our hotel.
Reviews (19)
Charles C.
Charles C.
Sep 15, 2021
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I stayed here for a half marathon.

The good:

1. There was a shuttle bus that took runners who stayed at the hotel to and
from the race.
2. The breakfast was decent and included hot options like potatoes and
eggs. The hotel provided a grab and go for runners on the morning of the
race.

The not so good:

1. My room smelled like smoke, even after I opened the window. I told the
staff and they did not do anything about it.

2. The room was never cleaned, even after I requested that it be done.

3. I asked for a wake up call for morning of the race, and I never received
Michael B.
Michael B.
Jul 19, 2020
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We were really pleased with our King Sweet! Being able to book a private Pool/spa for one hour in times like this is a great move on their part. As for the chemical smell in the 2nd floor hallway and the breakfast being shut down I'm sure is a bit of a necessary thing with Covid and all. The front entrance was Locked and Monitored our whole stay.
Austin F.
Austin F.
Apr 15, 2020
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10/10 would recommend staying here Bill at the front desk made our stay a breeze and made special accommodations for my special parking needs
Katy O.
Katy O.
Oct 27, 2019
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What is there not to like? Great convenient location.. free shuttle to and from the airport.. and that is rare unless you are at a hotel very close to the airport. The rooms are comfortable.. clean.. spacious... and the staff is kind. Breakfast AND a light dinner. Often I can see the mountains from my room. I like this place. It's dated. Nothing fancy.. and It has grown on me very much. I have tried many alternatives in the area, and the Crystal Inn and Suites in MidVale has become my go-to place when I come to visit family.. almost every month.
Jess S.
Jess S.
Oct 25, 2019
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My girlfriend and I with our dog, stayed here for three nights in October of 2019. The bed was almost as comfortable as my own bed and we slept well. Even though our room was right next to the ice machine and elevator, you couldn't hear either at all. The staff were friendly and the hotel was clean. We didn't eat the light dinner they provide, but the breakfast was satisfying and delicious, much better than other hotels we have stayed at. Vanessa was wonderful while booking our stay! We will definitely be returning the next time we are in the Salt Lake Valley.
Ned L.
Ned L.
Jun 28, 2019
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Complementary dinner & breakfast, professional front desk, room was spacious & clean. Pleasant stop on my road trip.
OK, let me just say that Salt Lake City is the only place I've gotten free dinner at hotels. Sure, the style is dated, but that's part of the charm in a traditional, conservative and historic culture. And free doesn't mean filet mignon au poivre, it means a simple classic meal for each day of the week: ham, mashed & veggie medley in this case. It reminded me of cafeteria fare when I was 10 (long time ago), but I finally ate my Lima beans, and it turns
Calee C.
Calee C.
Jun 06, 2019
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Overall overpriced but clean. Staff was very nice. Pricing did not match bill.

Place was clean with a big breakfast but not much variety. They definitely didn't have anything for people with food allergies. Their prices online did not match what they were when I called or what they actually charged me when I showed up. Got the bill and was like this is not what the lady said. No refund or anything but they offered to drop the next night down a little bit but that doesn't help if your stay was over and you were leaving town.
Jennifer S.
Jennifer S.
May 26, 2019
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Only giving it a one because I cannot give it a zero.

First room had hair in the sheets and blood spots on the comforter.

Second room, first bed had hair in it and the second bed had boogers in the sheets.

Three strikes and you're out!!
Ali K.
Ali K.
Mar 18, 2019
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Stopped by here on the way to Cali, close to town and ski resorts, came in at night and there was some light dinner, basic bagged iceberg lettuce salad , some dressing and a pot of soup. If youre not picky and need some quick energy for the slopes, this is not bad. Its close to a ton of food options. breakfast was about the same as the light dinner, meh. the rooms were outdated but not horribly so and clean. Safe area too . That's a big plus.
Mark W.
Mark W.
Feb 24, 2019
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The staff was very courteous and helpful. The Dinner Shuttle was a very nice amenity. The pool and hot tub are great apes ski. The breakfast was great and the light dinner was adequate. They have an assortment of goodies in coolers at reasonable prices near the front desk. The Marie Calendars chicken pot pie was surprisingly good and the Ice Cream Sandwiches were a nice dessert. They have a great ski locker for storage. I think the only issue is the towels in our room were frayed and tattered. It's time to replace them! I'd stay here again for sure and give it 4.5 out of 5 stars!
Carmik T.
Carmik T.
Feb 23, 2019
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The Inn is conveniently located near the downtown, walking distance to many restaurants; near the Capital and beautiful Mormon Temple.

We arrive last night later than expected due to weather. We called ahead and the staff was extremely pleasant and accommodating.

Our room was spacious & clean!

They offer a great breakfast along with your stay. It was impressive - much better than your average continental breakfasts at other hotels. In the evening during our stay from 5PM- 7PM they offer a soup and salad special for guests..


Pleased with our experience. We'd recommend the Crystal
Monica G.
Monica G.
Jan 31, 2019
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In general it was a ok stay, I will probably don't stay again. The pool and breakfast and light dinner were nice. The rooms are dated. The 3 towels a day policy is ridiculous. Some employees need to learn how to be more helpful and happy at their jobs.

We stayed for one week and only an older employee at the front desk greeted us in all that time. He was there most afternoons and was really nice with me, my daughter and my dog. The rest of the desk staff was too busy to said greet anybody.

On my first night (13 Jan) around 8 PM I asked the desk lady to help me get the luggage cart out
Christine M.
Christine M.
Sep 29, 2018
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My family and I had made reservations to stay here in early Aug 2018. Upon arrival, we ran into some problems with our reservation. The two girls working the front desk were a bit rude and condescending. However, they called the manager out, and he was amazing. I wish I would've caught his name, but all I can describe him as is having dark hair and a beard. He was so kind & helpful, and made us feel much better about the entire situation.
The hotel itself was nice. Breakfast and a light dinner are included, which is a huge bonus when you're traveling with 3 boys. Pool was a bit
Gin Y.
Gin Y.
Sep 25, 2018
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This Hotel is so awesome!. My BF and I spent 5 nights here the week of Big Cottonwood marathon, as they are a host hotel for the race. The staff in so great. After our plane landed, I called the front desk of this hotel and they sent a ride to come pick us up right away. I am so grateful that they off airport transportation as we were going to be depending on public transportation during our stay. This was also our first trip to Utah and we planned on exploring.

They offer free breakfast every morning and free dinner every night as well. We didn't partake in the food offered but we did
Merry L.
Merry L.
May 12, 2018
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Service was good
Room was clean and simple
Good fair price
Breakfast was actually fairly decent
Jessica G.
Jessica G.
May 07, 2018
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This hotel is definitely my "go-to" when I am traveling through the Salt Lake City area.

They are always super sweet at check-in and have been more than accommodating with my travel companions, mainly my two adult cats. They offer complimentary bottled water, peanuts and chocolate upon check-in.

The rooms I have stayed in have always been super neat, tidy and clean to where I wonder if I am paying extra for the luxury the accommodation provides.

Their complimentary breakfast isn't anything fancy, but it gets the job done and even the kitchen staff are wonderful!

I pretty much
Jen C.
Jen C.
Jun 21, 2016
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ROAD TRIP
Summer 2016

2 days, 1 night

LIKES:
Clean
Comfortable bed, fluffy pillows
Very spacious for 1 adut, 1 toddler
Complimentary breakfast AND dinner
Direct TV (HBO, yo! Yay, Game of Thrones!)
Fridge & Microwave
Little store in the lobby
Excellent customer service

DISLIKES:
Pool closed for maintenance (BOOOO)
Loud footseps above
Vincent N.
Vincent N.
Oct 02, 2015
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Very nice hotel. Room was large with lots of extras, like a couch, chair, fridge, micro-wave, etc.. Hotel was clean, and staff was very helpful. Priced right considering the costs of other hotels in Salt Lake City and the surrounding area. Right off the interstate I-215, and about 15-20 minutes from downtown.

Nice breakfast, and a free basic dinner as well. I didn't try the dinner. There are also lots of restaurants near to the hotel.

I recommend.
Ali G.
Ali G.
Aug 17, 2015
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This hotel was a little dated, but nice. The guy at the front desk was helpful, but a little hard to understand because he talked fast and he had an accent.
We were upgraded to a jacuzzi suite, which was an unexpected surprise. The room was large and comfortable. It was also very quiet.
Breakfast was good and tasty, but the dining area was super crowded, so people had to eat in the lobby or take their food to their room. The wait staff were clearing things as fast as they could, but they seemed a bit overwhelmed.
Along with the indoor pool, there was a hot tub, which we enjoyed.
Overall it was