More than a mere hotel, The Grand America is an experience all its own. Luxury convention facilities and gracious accommodations make both workdays and downtime unforgettable. All rooms and suites in our 24-story hotel feature handcrafted Richelieu furniture, original works of art, inviting balconies, complimentary wi-fi, and large Italian marble bathrooms.
Floor-to-ceiling windows showcase breathtaking views of Salt Lake City or our beautifully landscaped gardens. The Grand America Hotel has achieved its Global Biorisk Advisory Council (GBAC) STAR facility accreditation, which includes a comprehensive 20-element program. This program ranges from standard operating procedures and risk assessment strategies to personal protective equipment, emergency preparedness and response measures.
Floor-to-ceiling windows showcase breathtaking views of Salt Lake City or our beautifully landscaped gardens. The Grand America Hotel has achieved its Global Biorisk Advisory Council (GBAC) STAR facility accreditation, which includes a comprehensive 20-element program. This program ranges from standard operating procedures and risk assessment strategies to personal protective equipment, emergency preparedness and response measures.
Services
Combining elements of our custom blend facials, this also includes a procedure that combines cleansing, exfoliation, extraction, hydration. Antioxidant protection simultaneously results in clearer, more beautiful skin with no discomfort or downtime. Relax and reduce stress with this sleep-inducing ritual.
Grand in every way, our 775 guestrooms are decidedly generous with space, elegant style, and extraordinary details. Step inside to take in the floor-to-ceiling windows, cozy seating, complimentary Wi-Fi, leather-top desk, a gourmet mini refreshment bar, and well-appointed spa-style bathroom.
And when you care to venture out, the expansive fitness center, outdoor pool (summer only/weather dependent), grand Lobby Lounge, and friendly concierge services add one more layer of luxury.Indulge in 880 square feet of warm, cultured dcor and elegant fabrics.
And when you care to venture out, the expansive fitness center, outdoor pool (summer only/weather dependent), grand Lobby Lounge, and friendly concierge services add one more layer of luxury.Indulge in 880 square feet of warm, cultured dcor and elegant fabrics.
These are extraordinary times for all, and we appreciate your business. Most importantly, we are grateful for the opportunity to bring you warmth and comfort during this time. We look forward to welcoming you to downtown Salt Lake. Table with a bowl of sugar cubes, a cup of tea, finger sandwiches, and scones for Afternoon Tea at The Grand America in Salt Lake City.
The health and wellbeing of our guests and employees are our top priorities. We may not accommodate all hotel guests at the Indoor Pool, especially during peak times. We ask that each party limit their time at the pool to one hour during high traffic hours. We appreciate your patience with our team as we strive to ensure a positive, memorable experience for all guests.
Credit can NOT be used towards Ski Tickets, Gift Cards, Transportation, Gratuities, or any 3rd party company charge. All reservations must be guaranteed with a credit card at the time of booking. Room packages are subject to availability, and blackout dates may apply.
Music is Grand Package includes an Executive Suite, $75 hotel credit, two adult "best available" tickets to a Utah Symphony|Utah Opera performance of your choice (occurring during your stay), a welcome amenity (hotel's choice), and complimentary self-parking.A Grand America Hotel Ambassador will contact you within 48 hours to confirm your reservation.
Music is Grand Package includes an Executive Suite, $75 hotel credit, two adult "best available" tickets to a Utah Symphony|Utah Opera performance of your choice (occurring during your stay), a welcome amenity (hotel's choice), and complimentary self-parking.A Grand America Hotel Ambassador will contact you within 48 hours to confirm your reservation.
Reviews (28)
Meredith Rowe
Dec 29, 2021
Report
Their spa is a must-do, especially if you’re visiting for a ski trip! I did a 50-minute massage with Crystal and will absolutely be coming back for a longer one on my next trip. Before and after your service, you have access to the pool, hot tub, steam rooms, sauna and showers, and they validate parking for the hotel garage.
OneBiteAtATime B.
Dec 29, 2021
Report
The Grand America knows customer service. From the tiniest detail, service was impeccable. Suite was spacious, bedding comfortable. Where this hotel delivers is service and food/beverage options. 24/7 in room dining, lovely restaurant choices, afternoon tea, and every interaction we had with the team was wonderful. Laurel restaurant was a treat! Service exceeded our expectations. They made our stranded-in-SLC situation (flight cancellation) feel like an extension to a lovely vacation, as opposed to travel purgatory.
Moshix
Dec 26, 2021
Report
Prashant Patel
Dec 24, 2021
Report
Danelle Robins
Dec 22, 2021
Report
Karl F.
Dec 21, 2021
Report
Karen P.
Dec 18, 2021
Report
Afternoon Tea at The Grand America Hotel was a beautiful experience as far as the atmosphere...it could not have been more lovely. I thought i had found the PERFECT experience to have with my grandchildren, and my daughters...something we could ALL enjoy together, as we have both vegan, and non-vegan in the family. When i found out that this hotel offered both, i was SO excited! We had 2 adults, and 2 children in our group of 9 that are vegan. I did not think to inquire about exactly what was on the vegan menu, because i have had vegan scones, vegan lemon curd, vegan cream, vegan finger sandwiches
Gina G.
Dec 17, 2021
Report
This is a review of the afternoon tea.
Ambiance is a 5. There's a harp playing and the hotel is very nice, it's the perfect place for afternoon tea.
Service was maybe a 2 or 3. They were very nice and attentive but don't know how to properly deal with issues. One of our teacups was very dirty so we had to ask for it to be replaced and then one of the cucumber sandwiches had a hair embedded in it. They replaced that as well but never addressed either incident.
Food was a 2. We enjoyed the dandelion chai and the hot chocolate but didn't particularly like any of the food.
Ambiance is a 5. There's a harp playing and the hotel is very nice, it's the perfect place for afternoon tea.
Service was maybe a 2 or 3. They were very nice and attentive but don't know how to properly deal with issues. One of our teacups was very dirty so we had to ask for it to be replaced and then one of the cucumber sandwiches had a hair embedded in it. They replaced that as well but never addressed either incident.
Food was a 2. We enjoyed the dandelion chai and the hot chocolate but didn't particularly like any of the food.
Kathleen Hsu
Dec 16, 2021
Report
I recently went here for their Brunch Buffet. The food was excellent and tasty. They had various dishes, varying from Customizable omelettes to freshly made grilled swordfish. The hotel was very clean and well maintained. They had live music playing which made the experience very soothing. The building itself was very spacious and fancy. I highly recommend coming here.
Allyson Copier
Dec 07, 2021
Report
Michelle L.
Dec 06, 2021
Report
We went to the Grand America Hotel Friday night for my husbands work, Onset Financial, Winter Gala for breast cancer awareness. There was a sign saying event parking on the south side on 600 S but we didn't see it until we were already in the left hand turn lane. There is an entrance to the underground parking from the main entrance. After parking we went up to the ballrooms and enjoyed some hors d'oeuvres. The ballroom area we were in was big and there were around 70 tables seating 10 people each. They had 4 areas for the buffet area, stage, and stage for the musicians. I loved all the
Cody Mortensen
Dec 05, 2021
Report
I stayed in a top floor suite and i didn’t mind the cost. But for the only five star hotel in Utah I am really disappointed by the room. No modern amenities like a simple wireless phone charger. Very old fashioned decor. Something for my grandmother vs something for any modern person. I think the Marriott would have had more to offer in a suite. Very disappointed and dissatisfied. It does have a great view of the east side of Salt Lake City.
Jayson Alexander
Dec 02, 2021
Report
My family goes to walk the Christmas windows within the hotel every year and my kids love trying to spot all the scavenger hunt clues within the windows. We also love to see the massive ginger bread house and read through all the ingredients used to make it. Great family or date night activity. There is also a great gift shop, spa, club lounge and a restaurant that is a bit pricey but well worth a visit.
Nesa Cockayne
Nov 28, 2021
Report
Whether we are staying the weekend my husband and I, or bringing our entire family. We always enjoy our stay at the Grand. Winter Holiday season is beautifully decorated & we are so excited to book this seasons trip.
Our youngest favorites have to be breakfast with Santa and Mrs. Claus, and of course the window scenes.. She could spend all day getting lost in their holiday wonder.
During the summer, it's almost impossible to pull my family from the Grand pool. The friendly staff, music and poolside lunch does make it hard, I have to admit.
The Grand Spa has a well deserved 5 star rating by Forbes
Our youngest favorites have to be breakfast with Santa and Mrs. Claus, and of course the window scenes.. She could spend all day getting lost in their holiday wonder.
During the summer, it's almost impossible to pull my family from the Grand pool. The friendly staff, music and poolside lunch does make it hard, I have to admit.
The Grand Spa has a well deserved 5 star rating by Forbes
Bill W.
Nov 02, 2021
Report
Alina S.
Oct 25, 2021
Report
Loved my time here!! I decided to book the 80 minute couples massage at 1:30pm before checking into our room at 3pm as a birthday present for my husband's 40th bday. We did a Sunday checkin with Monday checkout.
PRE-BOOKING
I recommend booking directly with the hotel because before completing reservation you can do special add ons like champagne, flowers, chocolate strawberries, charcuterie board, cake etc to have ready when you and your guest arrive to your room.
DAY OF CHECK-IN
The Grand America will send you a text message around 10am day of check in. I recommend filling this out before
PRE-BOOKING
I recommend booking directly with the hotel because before completing reservation you can do special add ons like champagne, flowers, chocolate strawberries, charcuterie board, cake etc to have ready when you and your guest arrive to your room.
DAY OF CHECK-IN
The Grand America will send you a text message around 10am day of check in. I recommend filling this out before
Eric L.
Oct 11, 2021
Report
About two weeks ago, I had a haircut at the spa, and had a massage the next day. Two of the front desk employees made fun of me, and it was offensive. But I stuck with it because I needed a haircut and a massage. The haircut was ok, but It was a phenomenal massage. The services, equipment, and rooms are awesome. It is like a maze of relaxation. The people actually providing the services are very, very good.
I did receive great service from one person at the front desk. She was helpful, smiled, and she was very efficient. Domingo was also very helpful, friendly, and just an overall great
I did receive great service from one person at the front desk. She was helpful, smiled, and she was very efficient. Domingo was also very helpful, friendly, and just an overall great
Helen M.
Sep 27, 2021
Report
This place is beautiful. Classically beautiful antique elegance. Rooms were large and comfy and nicely decorated. The hotel is nice to walk around. Nice bar area tucked away by the side of the courtyard, which is beautiful. We visited in the spring so the flowers were blooming and the grounds are really well manicured and kept up with. Located in downtown so very easy to get everywhere. A bit of a splurge but very worth it. The staff was super friendly and helpful. Would highly recommend.
Dustin Nunley
Sep 17, 2021
Report
Always an absolute delight to stay here. The staff is some of the friendliest I have ever dealt with in regards to hospitality. They truly go the extra mile to make you stay and accommodations as pleasant as possible. The food is normally very good as well. We normally order room service and though it is pricey it is good quality. The one downside to this place would be the antiquity of the rooms but honestly the price to space is great and the staff are just amazing.
Annette C.
Jun 18, 2021
Report
Finished the evening with mock tails and an excellent chocolate dessert. The mocktail is one of the best I ever enjoyed with berries, ginger and lime. Very refreshing. The chocolate tart was decedent and enjoyed the filling topped with salt. The ambience was wonderful thanks to an excellent piano player Vilena B. It was a perfect way to end our trip overlooking the beautiful courtyard and the hotel is gorgeous too.
Mel A.
May 23, 2021
Report
5 star rating for a 5 star hotel. I couldn't get over how reasonably priced this hotel is. I normally pay $400-500 per night for a hotel like this. I was able to get a room for $200 per night on Priceline. Family friendly. Indoor and outdoor pools. Saturday and Sunday tea time (reserve a month ahead) Incredible Sunday buffet brunch. Located in downtown SLC. Really cool old world European vibe. Chill lounge area with drinks and food. Great cocktail menu at bar. I could've almost spent my entire weekend at the hotel. Lastly the customer service is also five star. It's what you would
Vida A.
Apr 20, 2021
Report
This hotel is pretty amazing with the fresh flowers in the lobby to employees. The rooms are quite roomy and classy. Think old world french with the tapestry's and crystal chandeliers. The suites are worth the extra space. Indoor pool is fun and full of locals celebrating some sort of special occasions. I personally love the spa and think it's worth it if you want to pamper yourself. The hotel offers all kinds of food from the lobby lounge to earls. Le bonne la vie is on premise so go get your pastries on! Cute little shops too that offer great window displays in the Christmas
Riley N.
Apr 04, 2021
Report
I loved the hotel. Great service, very clean, great spa, great theme. This is my second time visiting the hotel. My only issue with this stay was usually the spa is only open to people who have a reservation for the spa. But when I went in March. The spa pool was full of kids doing cannon balls. I don't mean to sound like a Karen but when you think of spa you think of relaxing and quiet. But it was the opposite. The worker at the pool seemed embarrassed and overwhelmed. When you spend that kind of money for a spa you would assume that things would've been more under control. Other then
Bridget S.
Mar 26, 2021
Report
The hotel is very lovely, however their double standards for different guests is not appreciated. Before my stay here, I called and was told that dogs are not allowed here (except for service dogs). That is fine, if that rule applies to everyone. However, one of the NBA players who is also staying here brought his rather large dog in to the dinning area without any issues. That is a complete double standard! Next time I will stay at the Montage in Park City. Yes, the Montage is more expensive, but at least they treat all of their guests fairly.
Kaylynn Y.
Dec 15, 2020
Report
This was a fancy treat for the girls while we stayed in Salt Lake!
Normally, this is a buffet but because of Covid they had to be done differently. It is still an all you can eat buffet, but you order what you'd like (in multiple stages, of course). It felt like we were on a cruise ship and actually made our meal feel fancier!
The food was delightful!! The crowd favorite was the bread pudding French toast, but the lobster Mac and Cheese was also amazing!!
We were super impressed with the artwork on the dessert tray - it was almost too pretty to eat!!
Don't shy away from this because
Normally, this is a buffet but because of Covid they had to be done differently. It is still an all you can eat buffet, but you order what you'd like (in multiple stages, of course). It felt like we were on a cruise ship and actually made our meal feel fancier!
The food was delightful!! The crowd favorite was the bread pudding French toast, but the lobster Mac and Cheese was also amazing!!
We were super impressed with the artwork on the dessert tray - it was almost too pretty to eat!!
Don't shy away from this because
Brooke K.
Nov 09, 2020
Report
What a gorgeous hotel, we were so lucky to stay here. Very perfectly socially distanced. Huge comfy and cozy room with robes and slippers. Enormous bathrooms.
You must do the afternoon high tea, and you must order a hot chocolate. We really enjoyed doing this and it was such a fun afternoon activity.
We can't wait to stay here again!
You must do the afternoon high tea, and you must order a hot chocolate. We really enjoyed doing this and it was such a fun afternoon activity.
We can't wait to stay here again!
April H.
Oct 26, 2020
Report
This review is only for the afternoon tea service, I did not stay at the hotel.
Parking is nice because you park in the parking garage and take the elevator directly up into the lobby area where the tea is served. The parking is validated once you have tea. The lobby area and the lounge where the tea is served is nice and very upscale feeling. The service was good but the couches are not the most comfortable or easiest to eat at. The tea was good, I really enjoyed their house tea. The food selection was average in regards to both taste and presentation.
Parking is nice because you park in the parking garage and take the elevator directly up into the lobby area where the tea is served. The parking is validated once you have tea. The lobby area and the lounge where the tea is served is nice and very upscale feeling. The service was good but the couches are not the most comfortable or easiest to eat at. The tea was good, I really enjoyed their house tea. The food selection was average in regards to both taste and presentation.
Sadie A.
Oct 17, 2020
Report
The Grand America is a 5 star experience no doubt. With its central location, stunning decor, excellent service, and gorgeous mountain views you are sure to relax and get away for your cares. The rooms are spacious, the bathroom is stunning with brass and marble, a large tub and shower and their signature pink grapefruit soaps are to die for.
We loved enjoying the pool in the evening with the hot tub, it was quite and beautiful.
The next morning we ordered room service breakfast. Overall I'd give it 3.5 stars. We got the waffles which we good but a little cold by the time they arrived
We loved enjoying the pool in the evening with the hot tub, it was quite and beautiful.
The next morning we ordered room service breakfast. Overall I'd give it 3.5 stars. We got the waffles which we good but a little cold by the time they arrived
