Your Rental Connection
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Your Rental Connection
We believe both tenants and landlords benefit through fair and transparent real estate relationships. Your Rental Connection Inc. is a full-service residential property management company that helps tenants and real estate investors throughout Lakeland and surrounding Polk County offering highly personalized property management services, leasing, property inspections, applicant screening and evictions.

Property management is our ONLY business; we do not buy or sell real estate. We happily partner with fellow Real Estate Brokers to list/sell your investment. Our experienced team of property managers, leasing consultants, and selected Licensed and Insured Vendors are committed to developing relationships on trust, honesty and integrity with our clients; both landlords and residents.
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YOUR RENTAL CONNECTION INC. is owned by Jeanie C. Croes MPM RMP who is a Florida native and a resident of Lakeland for over 50 years. Jeanie has over 30 years' experience in residential property management and holds the designations Master Property Manager (MPM) and Residential Management Professional (RMP) awarded by the National Association of Residential Property Managers (NARPM).
Your Rental Connection Inc. "goes the distance" because we are driven, responsive and dedicated. We are known widely for our unfailing dependability in providing our clients with superb service. Communication is the "Key" to our success. Our client's confidence in us consistently earns us the privilege of their referrals.
If you would like our advice on your property's current rental value and to hear about our services in greater detail, we would be delighted to meet you at your property and give you our undivided attention. During this time we will offer you information about the current market rental value as well as advice about the condition of your property including suggestions on maintenance items you should consider.
We understand and apply the correct federal, state, and local laws, keeping you and your investment out of trouble. We know the local market, have an extensive network of contacts, and have advertising resources available to us at discounted rates. This allows us to effectively market your vacant home to prospective residents to get it filled.
If you are tired of looking at over priced, poor quality homes, and dealing with shady landlords you can't trust, you have come to the right place. Your Rental Connection Inc. has been providing fair priced, quality properties since 1995 and we are seeking long term, high quality residents. Our available home tour allows you to preview our homes or apartments without having to leave yours.
Reviews (16)
Davy
Davy
Jan 27, 2022
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I have just recently started leasing a house from Your Rental Connection and I have had a pleasant experience so far. Sara in particular was very responsive to my questions and helpful during the application process. So far so good!
Shay Tyrell
Shay Tyrell
Dec 16, 2021
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This is is out 1st apt. We have been dealing with noises/ disturbances & threats for over 6 mos. from our neighbors in crystal Grove. Very ghetto. No issues have been resolved. I would not recommend at all, they are not good on customer rapport when trying to solve a simple resolution. We are continuing w. Filing A lawsuit due to the false harassment.
Eddie Tyree
Eddie Tyree
Oct 19, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
This is hands-down, the best experience we have had ever with renting. From the ladies in the office being super nice and attentive, to the maintenance guy with a great attitude and a super quick!
Luke Boss
Luke Boss
Oct 01, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
They have been quick to offer help / assistance when we have had problems or questions. Overall good value and we are happy to be renting through them!
Mark Szewczyk
Mark Szewczyk
Sep 15, 2021
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Positive: Professionalism, Responsiveness
Very smooth rental process. Photos online were representative. No surprises. The staff I interacted with were very helpful and responsive.
Mark P.
Mark P.
Apr 27, 2021
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Horrible experience! Everything was great up until moving out of property. I paid a cleaning person to clean the house and also cleaned the house myself. Upon receiving my deposit I was shorted $75 and told I could have been charged the whole $150 cleaning service fee, but they were being "nice". Almost 1500 sqft home completely cleaned. I was told the oven had a residue and that was the only thing I was being charged the cleaning charge for. Very petty to charge half of the cleaning charge for one appliance having cleaning residue. When I asked for pictures, I never heard from them again
Randi Swanner
Randi Swanner
Feb 19, 2021
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My family and I just moved here in June 2020. So I have little to no rental history to provide. I explained this to the ladies at this office through a series of conversations. Still they took my money (app fees) and with in 24 hrs denied me....so disappointed.
Jack Hall
Jack Hall
Nov 19, 2020
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Critical: Professionalism, Quality
Having Been Involved in Residential Construction and Rentals for over 30 Years I have found these people make lots of demands and Then excuses. After preparing the property to their specs they backed out of an agreement. You can do much better hiring a professional to manage you property.I would avoid this company!
Ren Flesher
Ren Flesher
Jun 06, 2019
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My wife and I have been renting through YRC for almost 2 years now. We live in an old home which results in an above average amount of maintenance calls. Every time we have reported the issues, whether through the maintenance request form or through direct email, they have responded in an acceptable amount of time and the issues were resolved almost always within 24 hours. We recently had a flawless experience with insulating our attic.
YRC is an above average property management company and would be someone I do business with again.
Janice Zengotita
Janice Zengotita
Dec 29, 2018
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This agency is, by far, the best property management company I have rented from in the past 14 years. They responded promptly to any questions or concerns presented during our time with them and sent qualified professionals quickly to make necessary repairs to the property when needed. They take great care of their customers and properties, and we will miss renting from them.
Brandon B.
Brandon B.
May 26, 2018
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One of the better rental companies in the area. We had a property with them for over a year helped us out when we were undecided about staying or leaving. We paid a little more but worked with us.
BrandonVanessa S.
BrandonVanessa S.
Mar 20, 2018
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Beware. They don't give you a walktrhough sheet when u first move in and then take from your deposit things that were broken from the moment you got there. Also, if you go through a hurricane renting from them you get no sympathy. Just 1 week after the hurricane they expected they debris to be picked up or they will charge. Keep in mind the property had about 5 trees that weren't maintained previously. we had a fallen tree that ripped the power line to the house when the power came back on it messed up the fan in the living room. That fan never got fixed until we were about to move out
Ashley S.
Ashley S.
Oct 15, 2017
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I had a terrible experience with their agent Jeanie at the Enclave town homes. When I spoke to Jeanie she asked me to wait at the gate however there was no parking space where I was not blocking traffic so when a resident was attempting to enter the gate they let me in first. At this point I felt it was a better idea not to park illegally and block traffic. I then found the apartment and called Jeanie to let her I was there she then said with very condescending tone " I told you to wait outside of the gate" I then tried to explain why I had already entered but before i could finish a
Karen Dean
Karen Dean
Nov 29, 2016
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Rental Connection has been handling my properties for over ten years with excellence. They have always placed very qualified tenants in my homes and always attended to concerns or issues in a timely fashion. They have looked out for my best interests as a rental owner by reviewing and adjusting rents based on current market value. I would recommend Jeanie and her staff to rental home owners for management or tenant placement or anyone looking to find a good rental.
Fernando A.
Fernando A.
Apr 29, 2016
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We are a Real State investor from Los Angeles California who owns several rental properties in the Lakeland Florida area.
For about 20 years. We had so many Property management companies handling our properties and let me tell you month after month our rental units were not getting rented and the management companies we previously had were always asking for incredible amounts of money for repairs creating a negative cash flow every single month.... simply stating it was a total disaster !!!
Our realtor in Lakeland told me about Jeanie Croes and her company Your Rental Connection and Jeanie
Michelle O.
Michelle O.
Aug 28, 2013
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I had one weekend/one afternoono to find a rental house. Your Rental Connection assisted me with finding the house and working through the paperwork. Everyone at the the YRC is professional, friendly, and courteous.