Desert Wide Properties is a family owned business with a professional team of knowledgeable and market savvey agents who pride themselves on providing exceptional customer service and loyalty. Our focus is to keep our owners and investors up to date with the most current market conditions and real estate news.
We consider our homeowners as part of our family and are devoted to our owner and tenant relationships. As a company, our mission has always been to provide enthusiastic and knowledgeable service to our homeowners and are committed to providing the best customer service in the Phoenix area. From start to finish, we are there to assist you because we go beyond simply collecting the rent.
We consider our homeowners as part of our family and are devoted to our owner and tenant relationships. As a company, our mission has always been to provide enthusiastic and knowledgeable service to our homeowners and are committed to providing the best customer service in the Phoenix area. From start to finish, we are there to assist you because we go beyond simply collecting the rent.
Services
Desert Wide Properties is a family owned property management company that has grown to become one of the largest property management companies in the Phoenix metro area. We are a customer service orientated company that has specialized in the management of single-family homes, condos, and townhomes for over 35 years.
Desert Wide Properties has been involved in the community for over 38 years and has a team of knowledgeable, expert agents that are here to provide you with the most current and accurate information on the market. We offer a variety of professional services such as real estate photos, virtual tours, and video presentations.
Desert Wide Property Management has grown to be the largest residential property management company in the state of Arizona. While our large size and multiple locations give us community visibility and market penetration, our caring attitude about each and every customer will always be the heart of our business focus.
Owners can access pending and completed work orders, you also have access to "real time" accounting of income and expenses plus monthly statements, copy of executed lease agreements. At the end of the year, there is a year end summary of all activity plus periodic special offers and incentives for repairs and service or important updates.
A. Unquestionably, the largest expenses associated with property management is a result of vacancy rate and quality of tenant performance. Only by comparing the resources and services that address these concerns will one come to an understanding of the cost that may result from choosing one property management company over another.
Reviews (10)
Bill Quigley
Jan 19, 2022
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Shirley Pancoast
Jan 04, 2022
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Just before the holidays, the refrigerator in my rental home stopped working . A repair was quickly ordered. The repair was in process when I was notified the property owner was replacing the refrigerator. Repair was completed and a new refrigerator was delivered within a few days. I have been in my rental home 4 years and only requested repairs a couple of times. Desert Wide has always been quickly responsive. I am very grateful to the company and the owner for taking such good care of the home and my needs.
A. L.
Dec 30, 2021
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Vanessa
Dec 18, 2021
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They are very unprofessional it was bad from the start. Move in day my boyfriend was given the wrong keys. The garage has been broken since he moved in going on 2 weeks now. He had no idea where the mailbox was located or the number.Their has been several requests to speak to the manger and still haven’t spoken to him/her. Amy hung up on him when he asked to speak to a manager. Be very cautious when dealing with these people you may need a lawyer.
Shaunie Miller
Nov 04, 2021
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I found interest in a property with this company paid a deposit and prorated rent just to find out the property wasn't officially "move in ready"! I've waited in entire month for someone to fix some things or at least get in touch with me and let me know what is going on. Nobody is in full communication with one another yet they automatically assumed that I've been living in their property when I haven't, none of my belongings were moved in yet due to multiple maintenance issues and a unsafe unit due to a broken door latch and poor water pressure. Now another month approaches yet I have some concerns
Dee Lans
Oct 21, 2021
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My mother and I moved into a rental property of theirs last August and moved out September 30th of this year. They have been giving us the run around about the move out inspection since Oct 1st. They no longer answer calls from me or my mother and won't respond. We still have heard nothing in regards to our deposit. Do not rent from them.
Tameca
Sep 18, 2021
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Tiffany who I worked with to get the rental is great she advocated and her communication was awesome let me start off there. But this company is trash I was told the home would be painted and new carpet before I moved in. That did not happen and the house was in horrible condition. I would have never signed the lease if I would have know that. Then their excuse was well the owner doesn’t want to pay for that so sorry. Also there had been a fill load of water left in the washing machine so now I have a bad mosquito infestation, the least they could have done was have a professional cleaning person
P.
Aug 20, 2021
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I have used Desert Wide Properties off-and-on for 11 years, for management of different properties. During my latest management period, I was fortunate enough to work with both Anitra K. and Nika M. Both of these ladies were professional, personable and exceptionally responsive. They recognized that responsiveness and care are very important for homeowners who may not be in the area, or even in the country. Even a day or two delay in communication can be disconcerting for homeowners. They both ensured quick responses and quick action, and I have greatly enjoyed working with them and their team
Dez Poitier
Jul 02, 2021
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I have been leasing a single family home with Desert Wide Properties for almost 5 years now. My experience with this company has been pleasant. The team for the most part are professionals and address any concerns I may have expeditiously. I'm glad to see the company is looking for ways to improve their services with their tenants and prospective tenants.
Steen Insurance Adjusting
Dec 10, 2019
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EXCELLENT SERVICE!!!!!!
It is a vulnerable situation to have a property in another state to manage and you all have made this process practically stress-free in relation to the difficulties that can be associated with rental units. We have used your services from both ends of the spectrum, beginning as renters for the first two years and now as rental owners the past two years and your services, staff and handling procedures are exceptional and have continued to grow thanks to outstanding employees like Poly Van Luven!!! I just want to express my gratitude and appreciation for your professionalism
It is a vulnerable situation to have a property in another state to manage and you all have made this process practically stress-free in relation to the difficulties that can be associated with rental units. We have used your services from both ends of the spectrum, beginning as renters for the first two years and now as rental owners the past two years and your services, staff and handling procedures are exceptional and have continued to grow thanks to outstanding employees like Poly Van Luven!!! I just want to express my gratitude and appreciation for your professionalism
