Mock Property Management

I have worked with Nick and Margaret Flaherty at Mock for three years now. My house is always maintained, they are so pleasant to speak with, and I love the girls in the office. My rent is exceptional, with little to no increases. When I do have a maintenance issue, they have ALWAYS replied to me within 24 hours, even during holidays.
My credit was not stellar and I was new to the area and they took a chance on me. I am so happy they did.

I've been working with Mock (Tom) for the past 6 months. So far everything is great! My washer/dryer have malfunctioned several times and Tom has always been prompt on getting work orders submitted for me, and has been happy to answer any questions I have asked. The only thing I don't like about my unit is some of the HOA rules but that has nothing to do with Mock. I'm having a good experience so far and hope to stay with this property manager for a while!
Update: I ended up renting with Mock (Tom) for 5 years, and every time I ever had any issues with the plumbing or appliances Tom was right

Positive: Professionalism, Quality, Responsiveness, Value
Natalie Mock was patient, honest and diligent during our entire house buying experience. Her kindness and professionalism is top notch, and I wouldn’t use anyone else for all of my home and property buying needs.

Cool, calm, consistent....Natalie Mock is amazing going above and beyond all our expectations. She was spot on with marketing the property, staging and the photographs were amazing. She was available to always serving us with kindness and professionalism. Natalie helped with things not in any realtor's job description. Our phones starting pinging the moment we listed and we had an enormous amount of showings in 2 days and sold $32,000 over listing price on day #2! The closing was seamless 7 days later. If you're searching for a realtor that truly enjoys the work and gives exceptional customer service

I rented at the Cottonwood Apartments for about 10 years and had only positive experiences. Tom Van Leiu, the property manager was the perfect balance of professional and kind. My issues and questions were always promptly addressed. Tom's assistant manager, Samantha Firman, lived on the property, and was just amazing! She went above and beyond to take care of her tenants and cultivated community at the same time. I highly recommend Mock Property Management!

Lived at Cottonwood Apartments in North Boulder (managed by Mock and on-site manager Sam) for almost 6 years until I moved out of Boulder. Communication was fantastic, property was kept in great shape, and zero issues with the management. Very fair prices and still miss living there a year later. I would highly recommend Mock to anyone moving into the area.

All of these bad reviews seem to be about Tom Van Lieu. I don't know him. Our property manager is Dean Fromm, and he is a top notch guy. Always gets stuff fixed in a timely manner if it breaks, good communication, always a pleasure to deal with. I have been with Mock for a couple years now, and in spite of me being a bad tenant sometimes, they have always worked with me and supported the house as a whole. I love Mock...you will too.

I truly don't understand some of the negative reviews posted here. They don't reflect my experience at in. In fact, I rather enjoyed having Nick and Margaret Flaherty as landlords. For the past two years they have been responsive, professional, communicative and caring.
When the floods happened in 2013 they personally visited every apartment to make sure the tenants and property was OK. I even heard that my downstairs neighbor was on the phone with Margaret at like 11:30 the night of the flood because the water was getting scarily close to her back door. When it came time to cleanup the huge mess

I own two nice condo properties in high density locations in the City of Boulder and have contracted with Margaret Flaherty from Mock PM for 2 years. She has been a very professional manager for us, and a strong advocate both for the tenant (and the tenant's rights) and for the property owner. She responds quickly to reasonable tenant concerns.
As a property owner, so far she has brought us 3 responsible, respectful renters. She understands rental law and assures that the property owner and renter comply with these regulations. I trust her highly. I am confident that my properties are well managed

BEWARE!! STAY AWAY!!!! What a nightmare. The worst landlord experience EVER and I am a landlord myself. I have an 800 credit score and have gotten along fine with every landlord before Mock Property Management. Tom Van lieu is a real piece of work. I found a renter to take over my lease as I needed to get out of the lease 2 months early. The renter had a great credit score and well to do income. Tom Van Lieu was wanting to hold on to my security deposit and he wasn't returning my calls nor to the interested renter. I tried calling Tom's supervisor and owner of the company Bruce Mock with no answer