It can be difficult finding trustworthy auto dealerships and service centers with customers often feeling like the salesman is just trying to make a quick deal. At Medway Imports however drivers are treated to an all in one experience that takes care of every single need you and your car may have. We are Medway, MA's leaders in both dealership sales and vehicle services.
Our experienced staff and certified technicians help you find the perfect car for your needs and budget while also maintaining it for years to come with high quality, affordable services. Medway Imports features a BOSCH certified service center with highly trained mechanics taking care of your vehicle from top to bottom.
Our experienced staff and certified technicians help you find the perfect car for your needs and budget while also maintaining it for years to come with high quality, affordable services. Medway Imports features a BOSCH certified service center with highly trained mechanics taking care of your vehicle from top to bottom.
Services
People love their European brand cars. There's a great deal of pride in knowing that the car is one of the best made in the auto industry, and that true craftsmen work carefully and take great pains to do the very best. We feel the same way about our repair work. Anyone who is looking to have superior European auto repair in Medway need go no further than our door to find it.
A short drive away from the major cities, Franklin, MA is a popular destination for families both young and old. Franklin is also known for having a wide selection of accredited schools for students of all ages, further adding to its' long-term appeal to families. With more women than men in town it's important that vehicle maintenance is done honestly and without the stereotypical trappings that big brand companies have become known for.
A strong sense of tradition runs throughout the streets of Holliston, MA that residents and travelers can instantly feel. Old architecture and building designs fill the streets and neighborhoods alike and give you a true feeling for the long history of the city. That sense of tradition flows through all the independent companies and businesses including vehicle maintenance.
Less than 20 miles away from the major cities Medfield, MA is an affluent city full of notable parks and landmarks that fully encompass the city's rich history. It is also one of the area's highest regarded school districts with highly rated schools for all ages and grades, making it a great place for families.
One of the smallest cities in all of Massachusetts, Millis has a long industrial history that is still a large part of the city to this day. With a population under 10,000 a strong sense of community is an important part of the town that can be felt throughout all of the small and independent businesses.
Reviews (22)
Joanna Soliman
Jan 02, 2022
Report
Paul Trotta
Dec 06, 2021
Report
Many “Thanks!” to Barry and Steve at Medway Imports for helping me maintain my 2004 SL600 Mercedes.
Without their help I would not be able to keep up with the car’s issues.
They are my Mercedes SME(subject matter experts) and a valued resource in my effects to keep it running.
I highly recommend them to anyone looking for a non Mercedes dealer alternative to repairs and msintanence.
Great people and super service!!!!
Thanks to Barry and Steve for all their help!!!
Without their help I would not be able to keep up with the car’s issues.
They are my Mercedes SME(subject matter experts) and a valued resource in my effects to keep it running.
I highly recommend them to anyone looking for a non Mercedes dealer alternative to repairs and msintanence.
Great people and super service!!!!
Thanks to Barry and Steve for all their help!!!
Tim Callahan
Nov 26, 2021
Report
Working with Barry was great. I purchased a car in Canada via private party sale and needed it imported to the US. I spoke to a few companies and hung up the phone feeling a bit unsettled as they all had different answers and processes. I was given Barry's number from another dealership who I am friendly with. On the first call with Barry - my worries were gone. He took the reins, organized the pickup, transporting and took care of importing. Once the car was in the states I went to inspect it and sign some paperwork. A few weeks later I went back to pick up the car, had them install a new battery
Randall Ricketts
Oct 25, 2021
Report
Constance P.
Oct 21, 2021
Report
Christina Olson
Sep 15, 2021
Report
Positive: Professionalism, Punctuality, Quality, Value
Barry and his team are great. The team is very thorough, honest, and extremely fair. We drive over 45 minutes to bring our cars for all service. They’ve also always provided us with a loaner car while our cars are being serviced. They are the best around by far, you will not be disappointed!!
Service: General repairs & maintenance
Barry and his team are great. The team is very thorough, honest, and extremely fair. We drive over 45 minutes to bring our cars for all service. They’ve also always provided us with a loaner car while our cars are being serviced. They are the best around by far, you will not be disappointed!!
Service: General repairs & maintenance
Joshua Click
Sep 01, 2021
Report
I auctioned a car on Bring a Trailer. Barry purchased this vehicle for one of his customers. I had never auctioned a car nor had sold a car to a private party--I have only traded cars at the dealer, so I was bit nervous as to how this transaction would transpire.
Let me tell you, Barry made this transaction very easy and worry free. The auction was complete on Monday. Barry called me and walked me through the process on Monday afternoon. He wired funds into my account on Tuesday morning. He scheduled a auto transport service to pick up the car on Wednesday. Wednesday evening the car was packed
Let me tell you, Barry made this transaction very easy and worry free. The auction was complete on Monday. Barry called me and walked me through the process on Monday afternoon. He wired funds into my account on Tuesday morning. He scheduled a auto transport service to pick up the car on Wednesday. Wednesday evening the car was packed
Mark Pettengill
May 26, 2021
Report
Rich P.
Apr 29, 2021
Report
I almost bought a car from this dealer and was very interested in a 2018 Ford Expedition Max Limited they had. After test riding, I asked why the engine bay was so filthy (it was in an absolutely terrible state for a 3 year old car). There was also considerably more rust than usual on the undercarriage, possibly because it was a Canadian truck. I got a response they they never clean or do anything with the engine bay and it kind of is what it is -- and the rust was normal. Fair enough...maybe -- I loved the truck after driving it and made an offer which was rejected flat out, so I told the sales
Victoria
Apr 25, 2021
Report
I was a little hesitant at first buying from a small dealership but I am so glad I came to Medway Imports. I had been looking a while for the car I wanted with low miles and a reasonable price. When i called to ask about it, Barry told me to come on in and check it out. Everyone there was pleasant and Barry helped me with all the paperwork needed for my bank and insurance as this was my first time financing a car. He also advised me to sell my old car instead of trying to trade in with them, telling me I would get more money that way. The whole process was no nonsense and fast. When I went to pick
Ryan Holder
Mar 27, 2021
Report
We bought a 2017 Ford 150 from Medway Motors last summer (2020). The vehicle has been great for us. Not one issue. We felt it was well priced and we were treated well. I would definitely buy from Medway Imports again. The title took a little while to get, but it came in sooner than I was promised which made me feel good about it. Great experience.
Tj Desmond
Jan 27, 2021
Report
Barry is truly here to make his customers happy, comfortable, and able to drive away in the vehicle of their dreams. A very honest guy who will do what it takes to get a deal done that is fair and makes his customers feel comfortable throughout the entire process. Very professional dealership, there are no gimmicks here or any hassle. The dealership only provides top of the line vehicles on their lot. Every vehicle is in pristine condition and inspected and cleaned with a fine tooth comb prior to even being shown on the lot, let alone sold. I went in with only intentions on looking and left a customer
Tyler M.
Nov 02, 2019
Report
Unfortunately I have to break with the 5 star reviews. I recently bought a 2014 F-150 Lariat through Medway.
What they did well: Prompt in answering emails and up front about pricing. The actual purchase process was relatively painless and I got what I asked for with my trade. It helped that I brought my own financing.
What didn't go so well: The hub(s) failed not 1, not 2 but 3 times! To be fair Medway did replace the hubs but it became clear that there was something else wrong with the truck causing this. The first two repairs were very prompt but the third took over two weeks to get
What they did well: Prompt in answering emails and up front about pricing. The actual purchase process was relatively painless and I got what I asked for with my trade. It helped that I brought my own financing.
What didn't go so well: The hub(s) failed not 1, not 2 but 3 times! To be fair Medway did replace the hubs but it became clear that there was something else wrong with the truck causing this. The first two repairs were very prompt but the third took over two weeks to get
John A.
Jan 30, 2019
Report
The people at Medway Imports are top notch! I reached out to them for a pre-purchase inspection last minute. They did all the leg work. Barry, reached out to the selling dealer, set up the appointment with them, thoroughly went over the vehicle, and spent time to give me genuine feedback so I could make an informed buying decision. Thank you.
Sue Auger-Pierce
Aug 06, 2018
Report
Isaac D.
Feb 21, 2018
Report
I was very impressed with Medway Imports.
I can't speak for the sales side, but Barry remains kind, patient, and knowledgeable. He didn't try to inflate the price, kept time charged to a minimal level, and was willing to service parts rather than replace them.
This is the kind of approach I desire and value from a regular repair shop -- courteous, respectful of my time and theirs, and willing to discuss the best plan for repair.
I left feeling like Medway Imports is invested in a good experience for me, and wants me to return -- I will.
I can't speak for the sales side, but Barry remains kind, patient, and knowledgeable. He didn't try to inflate the price, kept time charged to a minimal level, and was willing to service parts rather than replace them.
This is the kind of approach I desire and value from a regular repair shop -- courteous, respectful of my time and theirs, and willing to discuss the best plan for repair.
I left feeling like Medway Imports is invested in a good experience for me, and wants me to return -- I will.
Marissa Coelho
Jun 22, 2017
Report
Jimmy M.
Feb 15, 2016
Report
I'm 53 years old, I've been buying used cars my entire life. I even worked as a used car salesman for a short time back in the 80's. I'm very familiar with how the game works, I don't mind playing if it's required. A few years ago, I spotted a Corolla on the lot here and stopped by to inquire about it. I liked the kid out on the lot that showed me the car, and I intended to by it. But when we went inside to sit down, his "manager" came in to close the deal.... all I can say is that my intelligence was extremely insulted. Do I look like I just fell off the
Tom W.
Oct 10, 2015
Report
Medway Imports
I had been looking for a nice Mercedes E350 wagon for months with little success. I came across two wagons on Cars.com that had just come in at Medway Imports. I called and spoke to Dan, who was very professional, knowledgable, friendly and helpful, and it was obvious that he was very different than most salesman I had previously dealt with. When my wife and I arrived, Dan was tied up, but Barry stepped right in to help us while Dan finished up with his previous customer. Barry was equally pleasant and professional, and eager to help us and answer our questions. I found both Dan
I had been looking for a nice Mercedes E350 wagon for months with little success. I came across two wagons on Cars.com that had just come in at Medway Imports. I called and spoke to Dan, who was very professional, knowledgable, friendly and helpful, and it was obvious that he was very different than most salesman I had previously dealt with. When my wife and I arrived, Dan was tied up, but Barry stepped right in to help us while Dan finished up with his previous customer. Barry was equally pleasant and professional, and eager to help us and answer our questions. I found both Dan
Brian K.
Apr 11, 2014
Report
I've been going to Meday Imports for several years now. I've had them work on both my Escalade and BMW. They have always been available to MY timelines, as well as up front and honest when it came down to my options. I've also found them to have reasonable pricing.
Recently, I brought my vehicle in and Medway Imports diagnosed some known issues and some that I wasn't aware of. In discussing my options with Steve, I decided to not fix my vehicle and trade it in instead. Steve didn't charge me for the diagnostic work performed. The level of honesty is immensely appreciated
Recently, I brought my vehicle in and Medway Imports diagnosed some known issues and some that I wasn't aware of. In discussing my options with Steve, I decided to not fix my vehicle and trade it in instead. Steve didn't charge me for the diagnostic work performed. The level of honesty is immensely appreciated
Mark G.
Dec 05, 2013
Report
Barry and his team have exceeded all of my expectations. The most professional, honest and stress free experience I have ever had. What started as the typical "oh my god, I can't believe my car is broken down" - turned into piece of mind, just down the street. Thank you Barry and team! I wish there were more than 5 stars. You earned them.
Jeff H.
Jul 12, 2012
Report
I have a Triumph TR6 and contacted Medway Imports to see if they worked on Triumphs. I spoke to Barry and he said they absolutely do. I took the TR6 there to replace a frozen ignition switch. The work was completed quickly and at reasonable cost.
Barry is great to deal with and I am looking forward to an extended relationship with him and Medway Imports when it comes to working on my Triumph.
Barry is great to deal with and I am looking forward to an extended relationship with him and Medway Imports when it comes to working on my Triumph.