Lappen Eye Care
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Lappen Eye Care
Stop in and speak with Dr. Lappen and his staff about the newest technology for our digital life. The experienced optometrists at Lappen Eye Care offer comprehensive eye exams to provide the best vision correction and health screening. Experienced management and therapeutic treatment of eye diseases and disorders such as glaucoma, macular degeneration, diabetes and cataracts.

Dr. Lappen is a contact lens specialist, trained and experienced to fit the correct lens for even the most difficult to fit contact lens wearer. If you are experiencing eye discomfort or sudden vision change and need urgent eye care, we offer same day emergency appointments. Optometrist in Pittsburgh, PA that is excited to provide you professional eye care services in a comfortable and friendly environment.
Reviews (18)
Ray Edwards
Ray Edwards
Dec 24, 2021
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Good: They’re friendly
Bad:
1. They rush through the process. I asked why everything was so urgent and the assistant literally said I’m trying to break my record time. 😔
2. The frames are ridiculously overpriced. I understand this is a business and mark up is necessary, but this is financial r***.
3. I was told that there is no official return policy, so it’s to there discretion. They will not return lenses after purchase. If you want that go to Warby Parker or any other Eye Care Facility.
In summary, if you still choose this place, make sure you attempt to slow down the process so
Ari Letwin
Ari Letwin
Dec 12, 2021
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Everyone is so wonderful! Dr. Lappen is amazing and kept me informed of what exams he performed and the rationale behind them. Thank you Mandy for being so helpful!
Ray Kohler
Ray Kohler
Aug 22, 2021
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This is an old-fashioned small business that knows how to treat customers right. And they really know what they're doing. While I was there I saw many people come in needing various things. All of them left happy.
Mark Grybos
Mark Grybos
Aug 13, 2021
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Dr Lappen give the best eye exam i have EVER in my life he explains EVERYTHING....
Avi Dell
Avi Dell
Jan 17, 2021
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Excellent service and atmosphere. I had a unique situation that required custom cut lenses. They were incredibly patient knowledgeable and creative in their solution oriented approach. I really appreciate their help and service. I'll be back for sure. Thanks!
Molly Smith
Molly Smith
Jun 08, 2020
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I found this location based off of a google search and I am so thankful I did. Dr. Lappen was amazingly friendly and informative during my appointment. Additionally, Mandy and Linda were incredibly helpful with not only helping me understand my insurance (I'm a 24 year-old student who gets insurance through the gov't and it rarely makes sense to me) but also in finding new frames. They pulled out frames that fit perfectly to the description I explained and even helped me narrow them down to decide on the perfect pair for me. Highly recommend based off of friendliness, professionalism, and the level
Tirah M.
Tirah M.
Feb 05, 2020
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Purchasers beware! Do not shop at this store!!! 75% of their frames are discounted styles from 4+ years ago from when they bought out Optical Outlet. They are now selling those frames for much higher than retail hoping people won't notice. I bought Ray Bans last year for $302 (plus lens costs) and found out immediately after that the Ray Ban retail on those exact glasses was $178. I caution anyone to shop here, as they are scammers and offer excuses as to why the frames are so much higher.
Henry Aller
Henry Aller
Oct 28, 2019
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I'm usually annoyingly picky about my frames, but the selection at this store is incredible. I usually find two, rarely three, frames that 'work' and pick one. At Lappen, I think I found 6 or 7, and couldn't help but leave with two frames. I definitely know where I'm shopping for glasses in the future. They are a little slow about adding prescription lenses, but who cares when I'll be wearing them the next 2 years or so.
Patricia Perez
Patricia Perez
Dec 31, 2017
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What a wonderful Eyeglass Store. The Staff is so friendly. We got to meet the owner, very lovely Woman, and The Doctor They Use is worth every Penny! We're new to Pittsburgh,and I'm Very Glad we Found This Lovely Place! Thanks Optical Outlet! :)
Highly Recommend it for your Eye Care!
Susan M.
Susan M.
Sep 11, 2017
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I purchased two pairs of designer eye glasses and am very pleased with the quality.
The service was great and the price competitive.
Will definitely return.
Vincent C.
Vincent C.
Apr 13, 2017
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Maxine and the staff at Optical Outlet are very nice, knowledgeable and helpful. They offer good advice to help you find the right pair of eyeglasses. Should something not work out -- as it did in our case -- they continue to try to satisfy you and in our case they ordered us new lenses free of charge. Also, their prices were well below the other optical places we visited as well. Thumbs up.
Greg B.
Greg B.
Jan 31, 2016
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Optical Outlet has a great selection of distinctive, stylish and up to date frames and a professional staff dedicated to helping you find a style that truly compliments you and your appearance. Top this off with great value and spot on service ... Why go anywhere else ?
E. J.
E. J.
Jan 08, 2016
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Loved the variety of sunglasses and the price point back in the winter/early spring of 2015. Picked out a beautiful pair of Versace sunglasses. When they finally arrived, I came in to pick them up and get them sized. After about a week of wearing them, I was unhappy with the fit so I came in again for resizing. At this time, they completely ruined the acrylic by soaking them too long (or whatever the procedure is) and my new sunglasses were bubbled and ruined. After some back and forth about the fact that YES, this defect IS in fact noticeable, they finally got me out of the store by claiming they
Adam J.
Adam J.
Nov 21, 2011
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I had a great experience at Optical Outlet. I arrived to my appointment 10 minutes early and had no delay in seeing the optometrist. Dr. Ellen Lebow was friendly, professional, and very thorough. She gave me some important tips about protecting my vision -- information that previous eye doctors had not shared with me. After the eye exam, I browsed the selection of frames and found the staff and the owner to be extraordinarily helpful and accommodating.
Lauren S.
Lauren S.
Jun 02, 2011
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This is the place to go to if you need new glasses. Both Linda and Suzie are incredibly helpful- they spent so long with me - suggesting different frames, giving feedback on which ones looked best, etc. Once I selected my frames, they came in within 3 days. Their prices are definitely the best around. I can't stop raving about this place and the experience I had there.
Megan R.
Megan R.
Apr 27, 2011
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This place is wonderful. The doctor was knowledgeable and kind, and the ladies in the shop helped me pick out frames by looking at every rack, having me try on different ones, and giving me their honest opinions. It was a fantastic experience and it'll definitely continue to be my only optometry stop while I'm in Pittsburgh!
Sergey G.
Sergey G.
Aug 13, 2010
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Brought my sunglasses in to fix the screws. They sent it out to the service center to get them fixed and the sunglasses came back in a few days.
They charged me peanuts for a great service.
Everyone there is super nice and helpful.
Highly recommended.
Oren L.
Oren L.
Jul 26, 2006
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Optical Outlet is a family owned and run business that has been serving the Pittsburgh and surrounding communities for over fifty years. They have a great selection of frames and will beat their competitors' prices!