Carolinas Telco Federal Credit Union
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Carolinas Telco Federal Credit Union
Getting out into the great outdoors and hitting the water or open road are some of the ultimate ways to maximize beautiful weather and create fun memories. How do you narrow down if a boat or motorcycle is the better option for you? Once you do, how do you finance it? Don't worry-we have resources for you!

Is the open road calling your name? With beautiful weather and the turning of the leaves fast approaching, purchasing a motorcycle is the perfect choice to get the most out of a scenic drive. When it comes to motorcycles and exploring the open road, you have several options. Want to get away but don't know where to go? We've got you covered with our guide of top scenic drives, campgrounds and boating areas in the Carolinas.
Services
Carolinas Telco Federal Credit Union (CTFCU) has been serving members across the Carolinas since 1934. We offer credit union services to the following groups: Those employed with or retired from one of our current preferred business partners. Members of the NC Consumers Council (NCCC) or other approved association.
Carolinas Telco Capital Advisors, is a Wealth Management program providing service to Carolinas Telco Credit Union members. Their mission: Deliver valued strategies for all our members' financial needs - whatever their stage in life. The Carolinas Telco Capital Advisors program is offered through CUNA Brokerage Services, Inc.*, a broker/dealer focused on serving credit union members.
Carolinas Telco Federal Credit Union (CTFCU) offers membership to those who are employed with or retired from one of our current Select Employer Groups (S.E.G). Additionally, members of the NC Consumers Council (NCCC) or other approved associations are eligible to join. CTFCU operates 9 offices throughout the Carolinas.
Carolinas Telco Federal Credit Union (CTFCU) has been serving the Carolinas since 1934. Our mission is to provide quality service and to assist our members as they journey through life's financial milestones. There are many benefits to being a CTFCU member, but our benefit is being able to serve you.
At Carolinas Telco Federal Credit Union (CTFCU) we focus on people, not profits. Are you enthusiastic, energetic, and committed to delivering unparalleled service? As a CTFCU team member, you'll be part of a rich tradition of service. Our employees are given the tools and opportunities to thrive and grow within their careers.
Reviews (9)
Shelby Green
Shelby Green
Oct 03, 2021
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Very unprofessional!!! Whenever you call in they provide you with misinformation about your account. I will be changing banks soon. I do not recommend.
Update: After leaving this review a member representative blocked my debit card from all usage. I will be closing my account today. This is very UNPROFESSIONAL AND ABSOLUTELY RIDICULOUS.
Rebecca Counts
Rebecca Counts
Aug 28, 2021
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I worked with a lady named LaShawn a while back and it was one of the best experiences I ever had with a financial institution. I wanted to write this to thank her for her service, her care, and her dedication to her customers.
Tequila Dargan
Tequila Dargan
Jul 17, 2021
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I have been with Telco for about 5 years and have had several issues since I opened it. They have taken earned funds out of my account and I will never bank with them again nor refer anyone! I have asked the branch manager Gary to close my account which was not even done! Not even sure why the account is still open, will not use them!
Abigail Mckelvey
Abigail Mckelvey
Feb 20, 2021
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It’s always a total nightmare calling this contact center. They do not show compassion and are very lackadaisical when it comes to resolving their customers issue. Audrey was very incompetent and rude. I will be closing my account this week.
Update: No one called me. I’m not certain of who Marygrace is. Beware do NOT OPEN AN ACCOUNT WITH THIS BANK. Customer service is poor and they make an excuse for everything.
Isaac Moore
Isaac Moore
Dec 15, 2020
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I have been a customer for many years, dealt with multiple branches, mainly Gastonia and Crisman Street, and have realized the courtesy and professionalism of the employees is universal. I appreciate the fact that I've never felt they were trying to 'sell' me anything but rather offered solutions for my various banking needs whether as simple as individual accounts or as complicated as mortgages. I honestly can't see why anyone would ever want to deal with the endless high fees, interest and sales tactics of the big banks if they can become a member. And on top of that, you'll never find better
Donna Mooney
Donna Mooney
Nov 04, 2020
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I have been banking with Carolinas Telco for 30 years. I have always received good customer service. Leigh Anna Helms has taken my customer service experience to the next level! She is efficient, ensures each request is handled timely and her communication is on point. Leigh Anna is one in a million!
Laurea Piedallu
Laurea Piedallu
Aug 20, 2020
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I recently joined this credit union on my son’s recommendation. I’ve been a member of two other credit unions for years now, and have never been pleased with either of those. I can honestly say that my experience with Carolinas Telco FCU has been a game changer! I acquired a used car loan through the Crisman Street location and received outstanding customer service. It was a rather complicated transaction since I was buying a used vehicle from an individual and the vehicle still had a lien on it. Despite that, my loan was handled quickly and competently by the credit union representative. She
Khan Mann
Khan Mann
Jun 19, 2020
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Ericka Walters and the Carolina Telco staff that I have had the pleasure of working with, are hands down top notch professionals and provide second to none customer service! As a military retiree I have the option of using military credit unions but since my very first encounter with Ericka and her team I opted to do all my business with them!
Thank you for all your help!
Farrakhan
Brittany Bone
Brittany Bone
Jan 28, 2020
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I was initially referred by a family member to Carolinas Telco. I have in turn referred numerous family members and friends myself because of the wonderful experience I had!! The level of personalized service is above and beyond!! It truly does feel like a local/community bank, not like Wells Fargo or B of A where they don’t care about you! I especially love Elizabeth Lambert at the Cornelius branch!! Anything regarding banking or financing is not typically enjoyable to me, but every time I call or email Elizabeth I have such a pleasant experience!! Even my auto loan!! I can literally pick up