Hilton Veterinary Clinic is proud to serve Ferndale, MI and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care.
We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible. If you have any questions about how we can care for your pet, please don't hesitate to call us at (248) 955-3253. This vet is the absolute best! This was our first time here, and they were able to get us an appointment in about a week- nothing urgent just a checkup.
We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible. If you have any questions about how we can care for your pet, please don't hesitate to call us at (248) 955-3253. This vet is the absolute best! This was our first time here, and they were able to get us an appointment in about a week- nothing urgent just a checkup.
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Hilton Veterinary Clinic of Ferndale is proud to serve Ferndale, MI and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. Dr. Betsy Schnur graduated with honors from Iowa State University's College of Veterinary Medicine in 2010.
Dr. Betsy Schnur graduated with honors from Iowa State University's College of Veterinary Medicine in 2010. Since then, she has spent her time in a variety of unique veterinary hospital settings including internship-training at Purdue University, years of high-quality emergency veterinary medicine, and in every day practice.
Here at Hilton we emphasize the importance of preventative care visits for your pets. At these visits one of our veterinarians will perform a comprehensive physical exam on your pet. We may discuss and if necessary perform vaccinations your pet may need, parasite screening, parasite prevention, comprehensive blood testing, urinalysis, or other services your pet may require.
We have met with both doctors here and we LOVE it! They are fear certified and know how to handle animals lovingly. They always are here to listen to our concerns and have provided us with every option, from inexpensive to the most expensive. It's much appreciated knowing everything that we might not have known before.
Fear Free was founded in 2016 by a veterinarian Dr. Marty Becker and provides education to veterinary professionals, pet professionals, the community, and pet owners. Fear Free professionals must go through a certification course and renew annually. A commitment to continuing education on Fear Free practice is encouraged.
Reviews (9)
Ali M.
Jan 04, 2022
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I took my rescue bully mix here on recommendations from tons of people. I am left horribly disappointed with lifelong behavior and anxiety issues for my poor friend. During our last visit to check out some acne on his chin and his ears, the vet asked if my dog could have a treat. Assuming she meant at an appropriate time, I agreed. Not only did she give him a rawhide which I don't agree with, but she tried to take it from his mouth moments later. We found out that my rescue dog is aggressive over high value treats. The real problem began when she stacked his triggers by bending down immediately
Gabby Winnega
Oct 25, 2021
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Joshua Justice Oceanographerschoice
Sep 24, 2021
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Heather Tate
Aug 29, 2021
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Back in June we visited here for the first time. Based on reviews it seemed like this was a great place to go... boy was I wrong. The room we were put in looked and smelled like it has not been cleaned. Within 30 seconds of the Vet entering the room she made comments that my dogs teeth would need to be removed, which is not true, did not introduce herself to me and went right up to my dog and started feeling all over her not making sure she was comfortable with her or anything even though this was our first time. I had explained my dogs anxiety of other people and being separated and that this
Molly Cipielewski
Aug 07, 2021
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The staff was extremely nice, helpful and attentive before the pandemic. Last year I took my cats in for an exam, obviously they were still having us wait in the car while they took our pets in. When they finally took my cats in after about an hour, they called me multiple times from inside to repeatedly ask me what shots my cats needed. They both needed routine vaccines. They asked me so many times what each cat needed that I am not sure they both received what I asked for, and my bill did not reflect what I asked for. Someone called me the next day to apologize and said “if I wanted to visit
Amy Hollifield
Aug 03, 2021
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Now that we've found Hilton, our pups are not stressed about going to the vet! All of the staff are amazing, and treat our buds with the same care + patience every time we're there. One of our dogs has terrible anxiety about pretty much everything, but has no problem leaving our side once we're at the office. (Our special needs guy is head over paws for Kelly!) They listen to every concern and have never forced our dogs into situations that would produce extra anxiety - even if it means a nail trim takes an extra 20 minutes. We've been going here for 3 years and will continue to do so for all of
Ami Doehring
Jul 25, 2021
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Edited:
I do apologize but while I was admittedly upset for your error - there was no profanity. I had called you and emailed you the record when I returned home and was not offered a waived vet fee for this inconvenience when spoken to, only argued with by your office with a condescending tone.
Also you are wrong in what I was quoted over the phone. I was told I could expect to be charged a certain amount and it was more than double when I was shown a bill today. You may want to work on your customer service because not everyone has a budget that could afford the over pricing of your fees. Thank
I do apologize but while I was admittedly upset for your error - there was no profanity. I had called you and emailed you the record when I returned home and was not offered a waived vet fee for this inconvenience when spoken to, only argued with by your office with a condescending tone.
Also you are wrong in what I was quoted over the phone. I was told I could expect to be charged a certain amount and it was more than double when I was shown a bill today. You may want to work on your customer service because not everyone has a budget that could afford the over pricing of your fees. Thank
Alexandra Cobleigh
Jul 23, 2021
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I took my girls Lilly and Molly in today for the first time for a yearly checkup. I made the appointment early last month and the person I spoke with to make the appointments was very friendly and answered all my questions. Today during their checkup, all the staff I met were extremely courteous and friendly. They were gentle with my girls and I am extremely happy with everyone at this vet. As long as I stay in the area I will be back! Thank you!
Becca Steenhagen
Jun 03, 2021
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Been coming to Hilton Pet Vet for roughly 2 years and I'm thankful for them. Cannot appreciate them enough. Called in because I'm anxious about an upcoming vet appointment and how I can ease my kitty's comfort in the mean time and they bumped his appointment up. My other kitty has been there multiple times and I'm not sure why but she's a stinky girl who always comes out smelling amazing. I can tell they put in a ton of effort to ease your animal's anxieties too.
