Your vision becomes our vision. This is our philosophy, and we will work for you. Discover why our personalized, honest, and practical team approach has made us one of the most respected community management companies in the region. Reliable means peace of mind and confidence that your community will be cared for in a professional manner.
Timely financial reporting, maintenance follow up and vendor review is key to any properties success. One flat monthly fee covers all of your cost. No extras for postage, stationary, faxes, emails, walkthrough inspections, board meetings, general mailings, etc. Need a company to manage only the monthly collections of management fees or perhaps full service management?
Timely financial reporting, maintenance follow up and vendor review is key to any properties success. One flat monthly fee covers all of your cost. No extras for postage, stationary, faxes, emails, walkthrough inspections, board meetings, general mailings, etc. Need a company to manage only the monthly collections of management fees or perhaps full service management?
Services
API Property Management started as a family owned and operated company that has specialized in community management for over 25 years. Here at API, we work daily with the highest grade of management, legal, and maintenance professionals to assure each homeowner that a safe, clean, and enjoyable community is maintained.
Reviews (18)
Michael W.
Feb 02, 2022
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I'm the former board president of Compton Willow Walk HOA. I lost to the VP and another candidate in the general election. API was refereed to us when I was 1st elected back in 2019. We were with Associa. Associa was basically legally stealing money from us. They also lost our corporation status and failed to file taxes for a couple of years. Now, I can assume that the NEW board will try to out them because of negative reviews. The reality is that the NEW board will never find another PM like API without doubling the cost of management.
Kieu D.
Aug 06, 2021
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This is a horrible, horrible company. Their lack of communication is over the roof. They wouldn't response to emails for weeks. And the managers always happen to be "out of office", "on another call", "just step out" when I tried to call them.
The board members at Coco Palm condominium towed my guest car that parked in the "Guest Parking" overnight. And according to the rule book, there's no permit required for guest parking. And the parking sign said "72 hours parking".
I emailed the company so many times, as well as calling and when
The board members at Coco Palm condominium towed my guest car that parked in the "Guest Parking" overnight. And according to the rule book, there's no permit required for guest parking. And the parking sign said "72 hours parking".
I emailed the company so many times, as well as calling and when
Crystal B.
Jul 09, 2021
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So, this is an update to my last review. After years of going back and forth to court having the dates pushed back by Cresta Linda Homeowners Association ran by API Management and headed by Mell Livingston. Our Board Members are employees of API Management, and pay themselves to with our dues to run our community. Which is deplorable with the number of pot holes, chipping paint on the buildings, and poor lighting. The HOA Board Members compliant is the water bill, so I guess we take too much from their vacation allocations. I have an idea to host free car washes any day just to know our funds
Flynn P.
Jun 16, 2021
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Dealing with Daniel of API Property Management is always a pleasure. I have been a tenant for almost two years in a building managed by this company, and they were always responsive, professional, and easy to communicate with. Thank you to Daniel and the rest of the team for all your help over the years.
Abdullah T.
Mar 05, 2021
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One of the worst property management companies out there. Total incompetence from top to bottom. They take HOA fees of $315.00 a month just from one property owner and nothing to show for it.
They recently changed mail boxes and no key issued to the tenant or owner of property. The laundry room on Thunder Drive in Oceanside is completely in shambles. They have not done anything to fix it. The front office people are just clueless, lack compassion or any understanding.
They recently changed mail boxes and no key issued to the tenant or owner of property. The laundry room on Thunder Drive in Oceanside is completely in shambles. They have not done anything to fix it. The front office people are just clueless, lack compassion or any understanding.
Tricia M.
Jul 16, 2020
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I wish this had negative stars. It is unfortunate that I can't write a review on the one person at this company that has led me to write this negative review. Mell Livingston is rude, unprofessional and untruthful. I have requested a reasonable accomodation due to my daughters disability that would require zero cost to the HOA and he told me that they are not obligated to follow the Federal ADA laws. I've emailed him about a rodent problem only to be lied to about how it would be handled and as of now, it hasn't even been addressed. Fortunately I save my emails from him so
LaTangia O.
Jun 18, 2020
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Lois K.
Apr 13, 2020
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While working on a refinance, we needed a certification from our HOA to proceed. We got in contact with Mell Livingston, who was understanding of the unique situation during COVID-19 and its financial impact. He gave us a great price on the certification fee and was easy to work with, flexible, and quick in his responses. We greatly appreciate API's professionalism and service to their clients!
Suzy Q.
Oct 11, 2019
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I am utterly appalled with the way API has managed a property in Anaheim, CA. Weekly, there is one, maybe two maintenance workers to manage close to 100 apartment units. Over the past eight-twelve months, residents are dumping trash (large bulky items) everywhere in the property, residents are parking and blocking garages and walkways, the landscaping is dying, grass in most areas is dead, residents pets are using all areas as bathrooms, it's completely disgusting. Shame on API, charging the property owners to "manage" their property. Step it up API and do what your company is being
Lindsay H.
Oct 29, 2018
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I am sorry to see all of these negative reviews about API because we have had a wonderful experience with them. Mell or a designate comes to our board meetings, pays all of our bills on time, and fixes any issues that we have inquired about. He is very knowledgeable in HOA matters!
I get the impression that a lot of the issues listed below have to do with the board not clearly communicating with their residents. The property management company is responsible for achieving results that the board has set forth. We have had nothing but stellar service from Mell and his team.
I get the impression that a lot of the issues listed below have to do with the board not clearly communicating with their residents. The property management company is responsible for achieving results that the board has set forth. We have had nothing but stellar service from Mell and his team.
Beth S.
Jun 19, 2018
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Very dishonest company, horribly disorganized and incompetent, tried to pass off their errors to the Board they service (see explanation below), bad customer service.
Among other problems... They failed to send me statements or any info upon purchase of our condo. When I tried to proactively get information from them on balance, payment address, etc., I received no response despite multiple emails and phone calls to them (which I have logged/copies). Then I finally one day get a statement from them with late fees. Upon explaining this to them (and immediately paying the balance due), they
Among other problems... They failed to send me statements or any info upon purchase of our condo. When I tried to proactively get information from them on balance, payment address, etc., I received no response despite multiple emails and phone calls to them (which I have logged/copies). Then I finally one day get a statement from them with late fees. Upon explaining this to them (and immediately paying the balance due), they
Michael R.
May 16, 2018
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Jim W.
Mar 01, 2017
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API property management is one to steer well clear of! Their ability to ensure maintenance is handled in a timely manner doesn't exist, and is unacceptable without question. Additionally, their care and concern for those who inhabit the complex is last on this list regardless of the level of expense. When challenges arise, they are incredibly slow to respond and literally shun all responsibility. As a business leader in the San Diego area, I would highly recommend that anyone pass on this group.
Sincerely ~
Sincerely ~
Sam H.
Feb 04, 2017
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Yelp needs to add a negative star rating. API touts their accreditation with the BBB and the CACM ... we'll see how long that lasts after I scorch the Earth. I don't have any new feedback to add from the other posts, but I'll pile on and and confirm what others have said.
Essentially you pay $395/mo to get your calls and e-mails ignored. When do you find someone with a pulse over there you're lucky to get anything more than a grunt or sigh of acknowledgement. "Tomas" went to the school of "Happy to Assist" but "Even happier to laugh behind your
Essentially you pay $395/mo to get your calls and e-mails ignored. When do you find someone with a pulse over there you're lucky to get anything more than a grunt or sigh of acknowledgement. "Tomas" went to the school of "Happy to Assist" but "Even happier to laugh behind your
G. W.
Dec 23, 2016
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I was going to tell the world just how bad API is, but the other reviewers seem to have nailed it. Unresponsive is an understatement. Calls, emails go unanswered. When any calls did go through, I was unvaryingly met with ice cold disdain by the "professionals" who answered. The worst part was that Mell told us at a Board meeting that he'd, "take care of everything." OK, so why did our fire extinguishers go unserviced for over a year after we requested? Our chimney caps needed replacement, so I asked API for bids from vendors. He sent me a link he googled! A 3rd grader could
Devin H.
Dec 09, 2016
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Toni L.
Feb 25, 2016
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Candy F.
Sep 23, 2015
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I am currently on the Board in our Town-homes. We hired API about 8 years ago and we love the Company. We had a lot of major work done including siding, painting and asphalt. All the projects went smoothly due to the efficient help of the management company. I also have had the pleasure of being on the other end when I wasn't on the Board. They treat all homeowners with fairness and respect. I would recommend API to anyone needing a Company to help with money management, vendors, repairs and all the unnecessary torment the Board members endure on a daily basis!
Candy Lawther
Candy Lawther
