Safeway Garage Doors was founded in 2003 as a "two guys in a truck" style business. Over the years we have provided professional garage door repair services and sales throughout Orange County. Because of our roots, we can offer our customers that nice homegrown touch. In 2011 we moved to a modern facility in Santa Ana, CA, which we now call home.
Our team's dedication to providing the most professional service has helped us to expand into other areas like Ventura, Los Angeles, parts of Santa Barbara County and eve the San Francisco Bay Area. Rocky was our technician that day and he was a true professional. Very kind and experienced service.
Our team's dedication to providing the most professional service has helped us to expand into other areas like Ventura, Los Angeles, parts of Santa Barbara County and eve the San Francisco Bay Area. Rocky was our technician that day and he was a true professional. Very kind and experienced service.
Services
Safeway Garage Doors offers a variety of sectional garage doors. They include traditional raised panel and carriage house styles. Doors are available in steel, vinyl, composite, and fiberglass. Decorative window designs can be added for curb appeal as well as upgraded decorative glass. A wide selection of exterior decorative hardware is also available to enhance the beauty of your door.
Safeway Garage Doors was founded in 2003 as a "two guys in a truck" type business. Over the years, our company has grown into a business that provides professional and quality garage door repair and installation service throughout Orange County. We are dedicated to providing the best service to our clients, allowing us to expand our service range throughout southern California.
Reviews (16)
Rudy A.
Dec 28, 2021
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Had to use this company per our home owners insurance and WOW!!! And not a good wow either. Technician showed up....pushed the garage door opener switch, said yeah there is no power to it..yeah I already know this. He looked up at the opener said it was a little dated and then stated the logic board went out. How he knew this by looking at it and not running any other test I don't know. First work order the technician tried to have me sign stated I had my garage door opener plugged into a green extension cord which caused my opener to short and was a fire hazard. I caught this and pointed
Wendy Kayne
Dec 22, 2021
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The two gentlemen who came were extremely nice. They assessed the issue with my Garage Door that got stuck and it’s resolution. I have a home warranty but this issue was maintenance and not covered. The Garage Door needed rebalancing. A fairly quick fix and only $65 to repair on top of the home warranty cost of $85 for service. Was relieved it wasn’t anything worse. I hope to use this company for any future issues. Thank you Safeway!
Janine Quint
Dec 01, 2021
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Antonio
Oct 22, 2021
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Ginger H.
Oct 08, 2021
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Omar was assigned to me through my home warranty because my garage opener was only opening not closing and it was making a loud noise. Omar adjusted the garage door then removed the light bulb from the motor and told me the led light bulb was the reason the opener wasn't working (it had been in there for a couple years and the problem just started happening so??). Then he tried to sell me a part that was not covered by my warranty and gave me his cell number to call if I wanted it. Told me a bunch of nonsense about the neighborhood blocking the transmitter. After he left, the problem was not
Danny Mamba BlackMamba
Oct 03, 2021
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M. A.
Sep 04, 2021
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Wow. This company has the worst technicians. Ours deliberately wrote an invoice that was incorrect and tried to make sure our home owners warranty would dismiss our claim. Our garage door motor was a 2014 model and this guys said that our garage door was too heavy, and springs were the wrong size, causing it to break. So it works perfectly for 7 years and then now it's because of the springs?? It's because we use it as our main way of coming and going into the house (we never use our front door) and the motor had enough... opening and closing 10 to 15 times a day.
On top of that, he
On top of that, he
Vinay K.
Aug 17, 2021
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Overcharged on b.s. fees and then pressured into up-sell by service man named Obei. I've had work done twice before by this company and they were pretty good. This time, a surprise 'service call' fee was added the invoice after the work was quoted incl. parts and labor. I even looked at my previous invoices and never was I charged a service call fee. Normally, when you give someone work, then don't charge you for driving out to you so you can give them work, right? I called back their dispatch to verify if this service fee was legitimate but it's just an answering service
Mr. Loving T.
Jul 25, 2021
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Scam Beware!!!
This company was recommended by First American Home Warranty to come out and look at my broken garage door. The minute they got there they insisted it was from negligence. I moved into this house 10 months ago. The garage door is about 25/30 years old. They called me the day after to see if I wanted their bulshit non-covered recommendations, then I called First American Home Warranty and they hadnt received anything from this place. Do not go with this company or First American Home Warranty. Both are running a First American Home Scam.
This company was recommended by First American Home Warranty to come out and look at my broken garage door. The minute they got there they insisted it was from negligence. I moved into this house 10 months ago. The garage door is about 25/30 years old. They called me the day after to see if I wanted their bulshit non-covered recommendations, then I called First American Home Warranty and they hadnt received anything from this place. Do not go with this company or First American Home Warranty. Both are running a First American Home Scam.
Marlena C.
Jul 22, 2021
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Fraudulent company! Do not use.
I had a sensor issue with my garage. I wanted to get fixed for safety reasons. It wouldn't stop when it was closing and something got underneath door (for example a child, or car). So I called and made a claim with my home warranty. 2 guys came I explained everything and proceeded to open the garage door with a key pad. They started to look at everything and pull out wires (which I found odd but thought they were fixing it) One of the guys proceeded to say I should secure my motor better for safety reason and said that's not covered in warranty which
I had a sensor issue with my garage. I wanted to get fixed for safety reasons. It wouldn't stop when it was closing and something got underneath door (for example a child, or car). So I called and made a claim with my home warranty. 2 guys came I explained everything and proceeded to open the garage door with a key pad. They started to look at everything and pull out wires (which I found odd but thought they were fixing it) One of the guys proceeded to say I should secure my motor better for safety reason and said that's not covered in warranty which
Roger T.
May 26, 2021
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STAY AWAY!!!
My First American warranty company denied my claim because of lies on the work order by this company. My garage structure is less than 5 years old, but he stated that the rollers were bad, yet he (Omar) couldn't show me one.
Also stated that led bulbs on the opener caused a logic board to fail. BS!
LED bulbs will cause remote interference, and nothing else. If you have First American and have garage problems, request a different company!
My First American warranty company denied my claim because of lies on the work order by this company. My garage structure is less than 5 years old, but he stated that the rollers were bad, yet he (Omar) couldn't show me one.
Also stated that led bulbs on the opener caused a logic board to fail. BS!
LED bulbs will cause remote interference, and nothing else. If you have First American and have garage problems, request a different company!
Alex W.
Apr 22, 2021
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Contracted via home warranty (First American) provided via purchase of my house.
My garage door wouldn't open and close properly and from doing some research, this was something I couldn't fix myself and would probably be better to have someone else more experienced doing it as I thought the motor was reaching its time (old motor - Wayne Dalton ~10 years old as I'm told).
The contractor was scheduled promptly and from the time frame of 12-5pm, the contractor came pretty on time at ~12:10pm. I had to be at work so my significant other was at home for the diagnosis. As told, the
My garage door wouldn't open and close properly and from doing some research, this was something I couldn't fix myself and would probably be better to have someone else more experienced doing it as I thought the motor was reaching its time (old motor - Wayne Dalton ~10 years old as I'm told).
The contractor was scheduled promptly and from the time frame of 12-5pm, the contractor came pretty on time at ~12:10pm. I had to be at work so my significant other was at home for the diagnosis. As told, the
Heena Desai
Sep 01, 2020
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Prior service was good but todays service was terrible! The technician had zero customer service! Worst Customer Service we have ever experienced!! I strongly reccommend never to use their service! At the beginning of this year we had them install our garage doors they were fine. This visit was far from that! The technician was unprofessional. Did not listen to our needs, kept arguing and speaking over us. He was rude and condescending and kept raising his voice!! An extremely disappointed customer!
Nichole Swift
Aug 01, 2019
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My technician, Nick, was very professional, courteous and informative. He basically had to replace the whole garage door opener but took the time to explain everything to me so I understood why I needed the whole thing replaced. He was fast and completely left my garage cleaned up like he wasn't even here. I really appreciate the work he did and will recommend him to my family and friends in the future.
Haris Thomas
Jul 13, 2017
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Daryl Isobe
Feb 11, 2016
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Prior service was great! Today, not so great. The serviceman who showed up today to replace our garage-door opener was rude and unprofessional. He didn't even know why we scheduled the appointment. When I got… home after work, I went out to the garage, and found that Mark (the serviceman) left the empty box and trash in the garage. He has a terrible attitude and work ethic. SAD
