Nova Eye Care Center has been serving Northern Virginia and DC metro area since 2008. We are independently owned by an Alexandria optometrist, Dr. Tina Kelly. We started in a small space next to Sears Optical in Landmark Mall in Alexandria VA and moved to our current location on Duke St in 2013.
In our expansion, we added an optical shop with over 600 quality eyeglasses and sunglasses frames that appeal to all budgets and invested in new technologies to help you see better.At Nova Eye Care Center, our primary focus is you and our goal is to provide you with quality, personalized, and thorough eye care.
In our expansion, we added an optical shop with over 600 quality eyeglasses and sunglasses frames that appeal to all budgets and invested in new technologies to help you see better.At Nova Eye Care Center, our primary focus is you and our goal is to provide you with quality, personalized, and thorough eye care.
Services
Dr. Tina Kelly (formerly known as Dr. Tina Vu) has been helping Northern Virginians see better for over ten years. She has been running her own clinic for the past decade and is skilled in all areas of optometry. She specializes in management and treatment of dry eyes and glaucoma, and hard to fit contact lens cases for keratoconus, and irregular and post-surgical corneas.
You can make an appointment for an eye exam online anytime or call 703-813-8997 during office hours to make an appointment. We accept new patients and most vision and medical insurance plans. If you are unsure whether you have coverage, please contact your insurance company prior to scheduling an appointment.
Nova Eye Care Center is dedicated to providing you with the highest quality, cost-effective medical care of your eyes and vision. We accept all major credit cards and offer payment installments. Nova Eye Care Center happily accept patients on all medical and vision insurance plans, both in and out of network.
Our optical shop has a wide variety of glasses to choose from, whether you're looking for a stylish or a practical pair of glasses for your perfect pair of glasses. With over 600 hand-picked frames, there's a frame for everyone in the family, even the budget-conscious. If you don't see what you're looking for in the office, let us know and we can most likely special order it for you.
You can order contact lenses online anytime 24/7. We offer rebates for select brands and free shipping on certain orders. If you have any questions, feel free to send us a message or call our office at 703-813-8997. Getting the Dry Eye relief you need starts here-have dry eye drops, eyelid cleansers, and moist heat eye masks delivered right to your door.
Reviews (20)
Maryann M.
May 24, 2021
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We love Nova Eye Care and that's because of Dr Kelly , Dr Lee and her entire staff. We've been going for a few years now and we are never disappointed, always good results . We just had this years exam a few months ago and my husband was told he had bad cataracts , Dr. Kelly refereed my husband to the best surgeon around to get checked sure enough both eyes were bad . He got surgery and today we returned to Dr. Kelly to get checked and once again my husband got a great exam , no longer transitional glasses needed and Dr. Kelly got him all set for a new prescription all he needs is new
Francesca T.
Mar 04, 2021
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Dr Lee and her staff are wonderful! I appreciate feeling welcomed at the front and how they preconfirmed all my information so I didn't have to waste too much time waiting. This year was my second time come back to see Dr Lee at Nova Eye Care Center. I used to see her at another practice in Merrifield and just had to follow her to her new place. This time, I brought my six year old son with me and they were very accommodating to doing our exams concurrently so I could stay with him the whole time. We were able to get a copy of our prescription immediately (not the case at other practices
Kyle W.
Jan 16, 2021
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I would strongly recommend avoiding this practice due to shady billing practices, which is something others seem to have noted in their reviews.Â
Short version: during a vision exam in 2018, the doctor touched the front of my eye with a swab, allegedly to remove an eyelash. I had not asked for this procedure nor would I have agreed to it for any kind of fee---not only did it take about 5 seconds, but I'm perfectly capable of getting an eyelash off the front of my eye by myself. Nova Eyecare Center proceeded to charge me and my insurance *hundreds* of dollars for this event, claiming that
Short version: during a vision exam in 2018, the doctor touched the front of my eye with a swab, allegedly to remove an eyelash. I had not asked for this procedure nor would I have agreed to it for any kind of fee---not only did it take about 5 seconds, but I'm perfectly capable of getting an eyelash off the front of my eye by myself. Nova Eyecare Center proceeded to charge me and my insurance *hundreds* of dollars for this event, claiming that
Kristin S.
Jan 07, 2021
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AVOID at all costs!
This place is the most unprofessional and unorganized business I've encountered. I stopped going there years ago, yet received a collections notice for a small amount of money for a service they claim I had in 2011. 9 YEARS AGO! When I called the office, the said that the agency had the wrong info and it was from 2015 and they also provided me a different amount that they claim I owe. They have never attempted to send me an invoice, call or email me, but now suddenly say I owe them $79. Instead of returning my phone call, they took the easy route and emailed me, not even
This place is the most unprofessional and unorganized business I've encountered. I stopped going there years ago, yet received a collections notice for a small amount of money for a service they claim I had in 2011. 9 YEARS AGO! When I called the office, the said that the agency had the wrong info and it was from 2015 and they also provided me a different amount that they claim I owe. They have never attempted to send me an invoice, call or email me, but now suddenly say I owe them $79. Instead of returning my phone call, they took the easy route and emailed me, not even
Ashley W.
Nov 20, 2020
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Update: the investigation shows they actually billed my health and vision insurance, two different companies, for the same eye exam on the same date. Yikes. I'm no expert, but I'm pretty sure double billing is a problem.
Went in for routine annual exams for glasses and contacts. Costs $60 through my vision insurance. I specifically told the front desk I didn't want anything that isn't included in that.
I told the doctor I have dry eyes and so I'd prefer contacts that account for this. She proceeded to give me eye drops and continued with the exam. Well, apparently the
Went in for routine annual exams for glasses and contacts. Costs $60 through my vision insurance. I specifically told the front desk I didn't want anything that isn't included in that.
I told the doctor I have dry eyes and so I'd prefer contacts that account for this. She proceeded to give me eye drops and continued with the exam. Well, apparently the
Teddy F.
Jul 11, 2020
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Dr. Tina Kelly gives you a High level of care, everyone on the phone and in the office is very friendly and helpful. I'm impressed with the level of care/diagnostics/machines. Dr. Kelly has been my optometrist for the past 4 years and she is great, very thorough, explains everything wonderfully, and answers all my questions. She has a very high integrity and treat her patients with respect.
I highly reccomend her if you are looking for an optometrist.
Thank you Dr. Tina
I highly reccomend her if you are looking for an optometrist.
Thank you Dr. Tina
Wendy L.
May 05, 2020
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Chose another place for your eye wear this is nothing more than a greedy place that once they get your money they are no longer available. I went here because I needed an exam that was more comprehensive than I was use to at a chain. I did receive the exam and the doctor was caring and thorough. Then it was time too pick out frames and decide on the best lenses. I picked out a pair for each regular glasses and prescription sunglasses. I have insurance that covers $$$ for frames and lenses. My co pay if it can be called a co pay was still $$$$. I was happy to say yes to the extras, anti
Trev O.
Mar 19, 2020
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Better than the chain stores.
I've used pretty much all the chain stores over the years (LensCrafters, MyEyeDr, America's Best, etc) and haven't ever been thrilled. The doctors usually either don't seem to care and/or don't seem competent. The glasses people always seem super pushy and the quality of the product is always "meh". I've been coming to Nova Eye Care for a few years now and it's consistently better than my chain store experiences (although more expensive...get what you pay for!). The doctors know what they are doing and seem to actually like
I've used pretty much all the chain stores over the years (LensCrafters, MyEyeDr, America's Best, etc) and haven't ever been thrilled. The doctors usually either don't seem to care and/or don't seem competent. The glasses people always seem super pushy and the quality of the product is always "meh". I've been coming to Nova Eye Care for a few years now and it's consistently better than my chain store experiences (although more expensive...get what you pay for!). The doctors know what they are doing and seem to actually like
Tom G.
Nov 01, 2019
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Purchased glasses. Insurance covered a portion and I paid the balance owed when the glasses were delivered, no problem. Two and half months later I get a bill claiming I owe additional money for the glasses. I call and after some run around I am told the staff made a mistake and did not collect the correct amount. I suggested it was their mistake, I paid what was previously said to be owed and that I should not receive a bill months after service with no explanation. In response I was advised by the gentleman in the office that I could take it up with the insurance company. Without further comment
Nate R.
Oct 01, 2019
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Had my exam done by Dr. Schermer. Waited quite some time and after the the wait, I was seen by an assistant for basic measurement. Afterward, met the doctor (no personality) and let him know that I was in a bit of a hurry to pickup my kindergarten son who was on his third day of school. He definitely dragged his feet (as if he was annoyed that I let him know about the time requirements) and wrote my prescription. Afterward I left and have recently tried to order glasses. No PD measurement was taken at the time, and after calling the shop, they want $50 for me to be inconvenienced to come back
Whitney W.
Aug 15, 2019
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Dr. Reynolds ran me off from this practice. She put nasty things about me in my appointment notes after I requested a copy of my records to get a second opinion from another doctor. As a patient, I have the right to get a second opinion and I should be free to do so without having notes in my records that would lead another doctor to believe that I am a problematic patient (which I am not).
Michelle W.
Feb 16, 2019
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Avoid!
I called and made an appointment after finding them on my insurance providers page. They don't have any earlier appointments than 9am. They also asked me to send in a picture of my insurance card and sent me a questionnaire that took 15 minutes to fill out with my entire vision history and medical insurance information.
For my appointment I arrived at 8:50am and wasn't seen until 9:20. Part of that delay was confirming my insurance, which should have been done already? They told me they had provided the approved list of contact lenses to the doctor.
The actual exam went
I called and made an appointment after finding them on my insurance providers page. They don't have any earlier appointments than 9am. They also asked me to send in a picture of my insurance card and sent me a questionnaire that took 15 minutes to fill out with my entire vision history and medical insurance information.
For my appointment I arrived at 8:50am and wasn't seen until 9:20. Part of that delay was confirming my insurance, which should have been done already? They told me they had provided the approved list of contact lenses to the doctor.
The actual exam went
Stephanie W.
Dec 17, 2018
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I've been doing my annual eye exam with Dr. Kelly for a few years now- and while the visit has been standard, the billing always seemed to be a nuisance. I'd do a co-pay but somehow always end up with a bill mailed to me home for a tad more (some that turned out justified but was still billed incorrectly), which seems to be the only place that happens for all my usual annual medical check up exams.
Despite this, and being too lazy to switch since it was just $10 - $25 off, I was going to sign up my partner to come here since he was now under my (new) company insurance and there were
Despite this, and being too lazy to switch since it was just $10 - $25 off, I was going to sign up my partner to come here since he was now under my (new) company insurance and there were
Daphne N.
Oct 20, 2018
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I've been going to Dr. Kelly since she was Dr. Vu at Sears. She was very good, thorough and patient. That's why I stayed with her. In the past few years, things have changed. The office is dirty and cluttered with supplies. The front office people have trouble focusing on details. The last time I had an appointment, I was seen by Dr. Reynolds who I found to be very abrasive. She pointed out everything that I was doing wrong. Thank God she has retire. Dr. Kelly office was so much better when she was a 1-2 person team. I'm in the market for a new eye doctor.
Long P.
Sep 24, 2018
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After going a few years without updating my prescription, I realized that things were much blurrier than I remembered them being and figured it was time to fix that. Driving at night became a little adventurous unless I tilted my glasses forward on my face to increase the effective refraction, which just looked silly.
I had the pleasure of seeing Dr. Kelly to get new glasses. In general, the appointment booking (I called in) and exam process was a breeze, and they even emailed appointment reminders/confirmations before the day-of. While everything was great on their end, I'm sure they thought
I had the pleasure of seeing Dr. Kelly to get new glasses. In general, the appointment booking (I called in) and exam process was a breeze, and they even emailed appointment reminders/confirmations before the day-of. While everything was great on their end, I'm sure they thought
Laly H.
Jul 05, 2018
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They took over 7 months to process a refund due to insurance change. They had every opportunity to apologize for delay and make it right but instead I had to deal with bad attitudes and a couldn't care less demeanor. Horrible customer service. Won't be returning.
There's that customer service I was speaking about it. We're sorry..but it was your fault.
Actually I didn't give you the wrong insurance. I switched after we found they had a formulary for contact lenses. Again, It was the way it was handled and still being handled! That's what you don't get.
And
There's that customer service I was speaking about it. We're sorry..but it was your fault.
Actually I didn't give you the wrong insurance. I switched after we found they had a formulary for contact lenses. Again, It was the way it was handled and still being handled! That's what you don't get.
And
Steve H.
Mar 23, 2018
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I had PRK about ten years ago and I noticed that my vision had started going recently to get a checkup. After a quick reminder about how important it is to get regular checkups they started the process. It was quick and painless and everybody was super nice and helpful to answer all my questions along the way.
I originally wanted to see if contacts were a good fit, but Dr. Reynolds-Temple informed me of the difficultly of fitting contacts post PRK. She suggested that I try glasses for a bit, and she would be willing to work with me on the process if I really wanted them. I really appreciated
I originally wanted to see if contacts were a good fit, but Dr. Reynolds-Temple informed me of the difficultly of fitting contacts post PRK. She suggested that I try glasses for a bit, and she would be willing to work with me on the process if I really wanted them. I really appreciated
Lm B.
Mar 10, 2018
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I have to give a five star rating to Nova Eye Care center. what a great place to get your eyes checked I was fortunate enough to have an appointment with Dr. Kelly. I got to tell you she really knows her stuff. it was great to have someone explain things to me and give me guidance and really focus in on my eye situation. I was pleased with the level of service and the kindness of the staff. A great experience from start to finish
Jose E.
Sep 16, 2017
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Bottom line up front---Great people and great service! I had Lasik several years ago, but my age is catching up with me, and I needed a checkup, since it had been over 15 years since I had an exam. I called and they fit me into the schedule the same day, and from the staff all the way to Dr. Kelly, everyone is top notch!
There was a very exhaustive process, and then Dr, Kelly spent some time explaining the way ahead and some additional tests she suggested based on my age (ouch!).
There is a limited selection of eyewear, and if insurance does not cover it, it can be quite pricey, but their service
There was a very exhaustive process, and then Dr, Kelly spent some time explaining the way ahead and some additional tests she suggested based on my age (ouch!).
There is a limited selection of eyewear, and if insurance does not cover it, it can be quite pricey, but their service
Jason M.
May 25, 2016
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I really like this little eye shop. The exam seemed very thorough and I really liked that they alcohol-wiped everything down before I used it to show that it was sterile. I saw Dr. Kelly and she did a great job explaining that my Rx had only changed 0.25 so it was up to me if I wanted new glasses or not. There was not any pressure to buy new glasses on the spot which is great since I would want my wife's opinion anyhow. The front office staff were very nice and helpful with insurance information, too.
I'd definitely recommend this place - even though it had been 6 years since my last
I'd definitely recommend this place - even though it had been 6 years since my last
