Alta Skilled Nursing and Rehabilitation Center is a Skilled Nursing Facility (SNF) located in Reno, Nevada. We are licensed for 180 beds, making us one of the largest nursing homes in Northern Nevada. Whether you or your loved one stays with us for a few weeks or a few years, we are committed to providing the best nursing and rehabilitative services to give comfort, strength and serenity.
Services
Alta Skilled Nursing and Rehabilitation Center is a 178 bed Skilled Nursing Facility in Reno, Nevada. We offer 24/7/365 care to our residents, focusing on health, rehabilitation, diet, and safety. Alta has an amazing staff of over 190 employees.
Our team is comprised of Certified Nursing Aids, Dietary Aids, Registered Nurses, Licensed Vocational Nurses, Housekeepers, Cooks, Social Workers, Physicians, a Dietitian, Chef, Business Office Manager, HR Director, Admissions Director, Activities Director, and a Licensed Administrator.The most important part of any Skilled Nursing and Rehabilitation Center is the nursing staff.
Our team is comprised of Certified Nursing Aids, Dietary Aids, Registered Nurses, Licensed Vocational Nurses, Housekeepers, Cooks, Social Workers, Physicians, a Dietitian, Chef, Business Office Manager, HR Director, Admissions Director, Activities Director, and a Licensed Administrator.The most important part of any Skilled Nursing and Rehabilitation Center is the nursing staff.
Alta Skilled Nursing and Rehabilitation Center ("Alta") is dedicated to excellence, integrity and ethical behavior as it provides health care services to its residents. If you feel that we are not doing our best to fulfill our mission, please let us know so that we can rectify the situation.
The first step in resolving concerns or disagreements is to approach the community, team or individual directly, and our leadership at a local community is available to assist.
The first step in resolving concerns or disagreements is to approach the community, team or individual directly, and our leadership at a local community is available to assist.
Reviews (10)
Karen Lubich
Jan 31, 2022
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Spyder Mike Andrus
Dec 20, 2021
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WELL I GOT TO BE VERY CAREFUL WHAT SAY ABOUT ALTA !!! THE FOOD HAS GREAT MEALS & THEN WHEN I POSTED TO INTERNET PHOTO OF THE BURNED FOOD ,BLACKED GRILLED CHEESE SANDWICH I MEAN BURNT 🔥🔥🔥 LIKE CHARCOAL !!! I POSTED 12 PHOTOS OF BAD LOOKING & TASTING FOOD !!! I WAS HONEST & WHEN THIS HAPPENS THE OWNER RETATIATES AGAINST ME !!! ALL STAFF HAVE BEEN GREAT MOST OF THE TIME !!! IT IS CLEAN PLACE HOUSE KEEPING TRY THERE BEST TO CLEAN ALL RESIDENTS ROOMS !!! OVERALL I THINK IT IS THE BEST PLACE IN NORTHERN NEVADA !!! EVERY PLACE LIKE THIS HAS PROBLEMS & MAINTENANCE I GIVE 5 STARS ,FOOD. COULD BE
Larry Jones
Oct 30, 2021
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Alta would get NO STARS if that was possible. Alta does not encourage family and friends to visit their loved ones even though the State Health Department encourages family and friend contact for mental and physical wellbeing. Alta makes it very difficult and will not work around work schedules. The employees can come and go and be with their families but the residences are deprived of the love they get from family and friends. I speak from experience from having a loved one, and friends at Alta. I have seen and experienced the depressing state that these patience are in thanks to Alta. I have
Jamie Gorlick
Sep 05, 2021
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If you want your loved to live I suggest you do not send them to this facility!!!!!
I don't even want to give them one star.
They almost killed my mother, they have made her situation worse.
I don't want to get into details cuz I will only get mad.
Please explore other options before going to this facility!!!!
I don't even want to give them one star.
They almost killed my mother, they have made her situation worse.
I don't want to get into details cuz I will only get mad.
Please explore other options before going to this facility!!!!
Joe McAuliffe
Aug 24, 2021
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This is one of the best rated places of it's kind in the area. I can't imagine having to fulfill the obligations the staff deals with. My sister has been a resident here for many years now and is doing well. Many people find it difficult adjusting from a normal life to an environment where they require assistance in their daily lives. I can't imagine my demeanor if I ever lost the ability to function normally physically, or how strenuous it must be at times for staff members helping individuals try and adjust. I've never been there so I can only speculate and try not to criticize those facing circumstances
Kendall Splawn
Jun 04, 2021
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My aunt was a recent patient at Alta and we’re beyond grateful for their care. The staff was incredible and most went above and beyond their call of duty. Whenever I had a question or my aunt was in need of something, it was quickly answered/resolved. She spoke highly of the food and loved her room. The help she received was immeasurable at a time when we couldn’t be there as much as we’d wanted.
Anabree Oakley
May 30, 2021
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The food due to budget cuts has gone down hill severely. They serve pasta slop so often the residents rather starve than eat. They’re constantly short staffed and work frantically in a panic which effects the patients negatively. The phones in the residents rooms DON’T work. I’d be terrified if I wasn’t able to contact my family. The windows don’t open all the way they can’t even get fresh air.
More often than not residents will sit in their soaked briefs and promptly be criticized for not eating. Are you SERIOUS? Would you like to eat if you haven’t been changed- They encourage
More often than not residents will sit in their soaked briefs and promptly be criticized for not eating. Are you SERIOUS? Would you like to eat if you haven’t been changed- They encourage
Sean Glenn
May 27, 2021
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Emma Potter
Dec 11, 2020
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My grandmother is a resident at this facility and our family has been so pleased with her care, especially during this scary time for all of us. The staff is wonderful and even though we cannot visit due to COVID safety protocols, we know this situation is for the best. Reno's levels of infection are so high and we are beyond blessed knowing that they're taking every precaution to protect their residents and their families, as well as their own staff.
R. Paccount
Jul 14, 2020
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In regards to the owners response. Please do more follow up with your managers!. What you are claiming is not happening! And, there are no visits as of now due to 2 student CNA's testing positive for covid! When there were visits, it was outdoors and only once every 2 weeks!
Right now i would not place anyone here! Especially if your loved one cannot communicate! The care is sparse at best. They are only getting the one star for the few caring employees that they do have. Other than that you cannot get anyone to communicate with you, the nurses stations never answer or return calls. The manager
Right now i would not place anyone here! Especially if your loved one cannot communicate! The care is sparse at best. They are only getting the one star for the few caring employees that they do have. Other than that you cannot get anyone to communicate with you, the nurses stations never answer or return calls. The manager
