Krystle Properties has been voted Best Property Management company in Solano County since 2010. Krystle Properties has been continuously voted the area's best Property Management company since 2010. We're a second generation family business with over 150 years of combined experience.
As property managers and the agent of the property owner, we become an insulating factor between the tenant, any problems that might arise with the property and the owner.We specialize in single family residential and multi-unit dwellings in Vallejo, Benicia and American Canyon. We are properly licensed by the Bureau of Real Estate and adhere strictly to the laws and statutes of the state of California.
As property managers and the agent of the property owner, we become an insulating factor between the tenant, any problems that might arise with the property and the owner.We specialize in single family residential and multi-unit dwellings in Vallejo, Benicia and American Canyon. We are properly licensed by the Bureau of Real Estate and adhere strictly to the laws and statutes of the state of California.
Services
Krystle Properties was founded in 1988 with the intent to become a provider of world-class service in the property management business. Our innovative business model integrates the customer service and management disciplines of the institutional property management industry at a local level.
This unique approach and our commitment to hiring the very best professionals have resulted in strong business growth and our long-lasting tenure in the area, making us one of the most respected and trusted local property management companies.Here at Krystle Properties, we are focused on providing quality housing to our residents and excellent service to our clients.
This unique approach and our commitment to hiring the very best professionals have resulted in strong business growth and our long-lasting tenure in the area, making us one of the most respected and trusted local property management companies.Here at Krystle Properties, we are focused on providing quality housing to our residents and excellent service to our clients.
Founded on the principle that honesty, integrity, and ethical service are the basic foundation of doing business; we provide for you that peace of mind and confidence you deserve by continuing to excel on the fundamentals and ingenuity of property management while upholding the laws and ethics of the California Bureau of Real Estate.
Krystle has been working in the industry for her family business since 1994. She received a Business degree at CSU Monterey Bay in 2005. Immediately after graduating, she became licensed as a Real Estate Agent for the state of California. In 2008, she became the Broker and CEO of Krystle Properties and within the last few years, she saw the need and desire for clients to sell and incorporated Real Estate into their services.
I would like to thank you for your many years of management of my properties. Over 10 years, I have engaged many different management companies in Bay Area; Krystle Properties is the best. I'm very satisfied with your management since you began managing my properties over 5 years ago. Your tenant selection, property maintenance, and expense control have been excellent.
Krystle Properties specializes in Single Family Residential, Commercial & Multi Unit buildings in Vallejo, Benicia & American Canyon. We're a second generation, family owned and ran business with over 140 years of combined experience. Together, we manage 715 units, our departmentalized business model insures that you have the best accounting, maintenance, leasing, screening and collections efforts.
Reviews (22)
Tammy W.
Jan 15, 2022
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We've been having Krystal property management handle our rental since 2012 and couldn't be happier. They are detail oriented in managing the property and screening tenants we have never had an issue. They physically went to our rental property and talked to the neighbors to ask how the tenants were past 2 years before renewing their lease which is what more than most management companies would do. I have not been able to find someone as detailed for managing our Texas property like this company has. They are transparent in fees, what needs to be fixed and what company they are using
Punkn H.
Dec 09, 2021
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When I started working with them, I was greatly impressed with Stephanie Morrow and Davina Ames. Unfortunately, they only worked with me initially. Stephanie was not my property manager and Davina left the agency. The two men I worked with for day to day things and repairs were unprofessional and untrustworthy. I left because of their incompetence, and I learned more after another agency took over. The tenants and myself were pitted against each other by Krystle staff, and my property was in disrepair inside and out despite annual inspections and "care". When I requested photos
Eric Andrewsen
Dec 05, 2021
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I've been with Krystle Properties for a few months now and everything has gone great - from quickly finding good tenants for my three available properties to taking care of minor maintenance items. Also it was a pleasant surprise that they auto deposited all the July rents into my bank account on July 1. I have another rental coming available soon and plan to turn it over to Krystle.
Update - now I've been with Krystle for over a year, they are managing six of my properties, and everything is running smoothly.
Update - It's been 1-1/2 years now, and everything is going well with Krystle. I continue
Update - now I've been with Krystle for over a year, they are managing six of my properties, and everything is running smoothly.
Update - It's been 1-1/2 years now, and everything is going well with Krystle. I continue
Esther Z.
Nov 07, 2021
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On 10/24 with the storm we had water coming in. Our bedroom carpet was soaked in water. I informed them right away. They sent someone to look at it the next day but nothing was done. Then after that we sat on that very smelly soar smell for a week and a half. During the week and a half wait I called Krystal properties again dthey said they are waiting for owner to respond. After that call I received an email that my work order was cancelled. In my second call to them they said the same thing they are waiting for the owner. When I asked when did they contact the owner, they said, "I contacted
Jonathan Lopez
Nov 07, 2021
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Krystle Properties has an abundance of employees, all of which can barely do their job. Communication with them is like pulling teeth and they have a great setup in which to take your deposit, so beware! Take pictures and document EVERY CORNER AND CREVICE OF THE RENTAL as they will find anything to take as much if not all of your security deposit. I was charged a grand total of 700 dollars alone on supposed “landscaping” and 300 dollars for a couple faint wear and tear marks on a beige carpet. Not to mention a cleaning fee of around the same price, because of window sills and small amounts
Patricia M.
Nov 01, 2021
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Does anyone know the processes of Krystal Property applications?
I am having a hard time getting answers from them. I submitted an application for myself and my husband for a home rental. I was told in an email from Stephanie " Unfortunately, we will not be able to help you rent through Krystle Properties. The rental references were not positive, and we do not feel comfortable moving forward". I called Stephanie to ask her what happened because I have NEVER received a bad rental reference. Only to be told that the information was confidential, WELL HELLO THIS IS ABOUT ME, therefore
I am having a hard time getting answers from them. I submitted an application for myself and my husband for a home rental. I was told in an email from Stephanie " Unfortunately, we will not be able to help you rent through Krystle Properties. The rental references were not positive, and we do not feel comfortable moving forward". I called Stephanie to ask her what happened because I have NEVER received a bad rental reference. Only to be told that the information was confidential, WELL HELLO THIS IS ABOUT ME, therefore
Trey Ellis
Sep 29, 2021
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Very predatory property management company. First they kick me and my family out my house 3 years ago to make upgrades on the house. Then they took my whole deposit, and charged me extra, based on false fixes they had to do. And belive me this wasn't a small amount. Then almost 4 years later I get a water bill that was my final bill the substantially higher then any other period I was with the water company. You do the math. Stay away from them if possible
Jorge Orozco
Sep 05, 2021
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Drove all the way out to Benicia to see a rental, only to find out Renee cancelled once we arrived. We looked around the property a little. This house looked like it should be condemned. Kept expecting g to see some squatters inside. Place looked like it had been abandoned for years. How could you possibly expect to rent this place. Thanks for nothing Renee.
James Ting
Jul 20, 2021
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Phyllis Lee
Jun 15, 2021
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Dr. J.
Jun 05, 2021
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A professional company with reasonable prices. Sometimes they forget that I'm on the account by staying consistently staying in touch with my husband via HIS email address, and with me only periodically via my separate email address.
Also, I would like them to consider getting a better rate for our rental in accordance with the CURRENT going Bay area rate for our area.
Otherwise Krystal Property Management is doing a fine job.
Also, I would like them to consider getting a better rate for our rental in accordance with the CURRENT going Bay area rate for our area.
Otherwise Krystal Property Management is doing a fine job.
Kirsten Gilson
Feb 28, 2021
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Fischman Properties
Feb 11, 2021
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We worked very closely with Stephanie and was very pleased with the results. We relied greatly on Stephanie and the other employees with the handling of our rental properties. From the bookkeeping, repairs/maintenance , finding tenants, and eventually the selling of our properties. The staff deserves our appreciation. Our experience is strictly with the employees so be aware owners and treat them right.
Nicole Y.
Oct 08, 2020
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Olga Sassaman
Sep 13, 2020
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I could not find enough words to express our deepest respect and appreciation when it comes to give feedback about Krystle Properties. After having a pretty bitter experience with another leasing agency, Krystle Property was a breath of fresh air.
I consider us (speaking on behalf of my husband as well) very lucky working with Krystle Karimian directly.
Her professionalism and sincerity exceeded our expectations. She met with us on a short notice without any delays and hesitation (do I need to mention it was way pass her normal business hours?!?!).
We had a spark connection from the moment we
I consider us (speaking on behalf of my husband as well) very lucky working with Krystle Karimian directly.
Her professionalism and sincerity exceeded our expectations. She met with us on a short notice without any delays and hesitation (do I need to mention it was way pass her normal business hours?!?!).
We had a spark connection from the moment we
Tiffany H.
Jul 21, 2020
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DO NOT TRUST THEM. We rented a house from them for 5 years, they had never provided any maintenance and repair, even after we had asked multiple times about very bad mold issues. They continue to ignore the issues until we terminate the lease, and now they want to charge us to repairs all the issue, and they put us in collection during COVID-19 and kept all our deposit and still want us to pay thousands for repair, after they ignored all the requests for years. They let us live under moldy condition for more than 3 years. STAY AWAY!
Melisa F.
Jun 06, 2020
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If you're looking to buy a house look no further and hire Krystle! My boyfriend and I were looking to buy a house within a short time frame, and she really came through for us. She is very honest about what she thinks your likelihood is on getting a house on the market, makes sure your offer is competitive, listens to your preferences, and moves the process quickly. We are very happy we chose Krystle as our real estate agent and we love our new home! Thanks again!
Alexandra J.
Feb 10, 2020
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I just moved to Louisiana St. and from the bottom of my heart I love my new home. Yet unfortunately, like many others have stated in their reviews-- management is completely unprofessional, bias, and inept to handle any Maitenence issues.
Currently, it's been 31 days since I've had a fully functioning stove. Before I moved in, I sent an email with pictures showing my oven was faulty, I gave them 10 days before my move in to assist. Day of move in (despite the fact the scheduled my move in date on a day their office was closed) I was excited for a fresh start.
After realizing NO work
Currently, it's been 31 days since I've had a fully functioning stove. Before I moved in, I sent an email with pictures showing my oven was faulty, I gave them 10 days before my move in to assist. Day of move in (despite the fact the scheduled my move in date on a day their office was closed) I was excited for a fresh start.
After realizing NO work
Desiree D.
Aug 25, 2019
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Insufferable, unprofessional, perform slipshod jobs and lairs. As a previous renter/tenant i would strongly suggest to never give Krystle properties any business.
I could have gotten seriously ill from bio-hazard waste water in our townhouse that an unlicensed person Krystle Properties sent to do the plumbing work caused, and the maintenance department neglected proper action and while doing so lied and talked down to me.
Krystle Properties had a person who isn't licensed to do plumbing work on our neighbors unit, he messed up and caused our toilet to over flow causing feces to get all over
I could have gotten seriously ill from bio-hazard waste water in our townhouse that an unlicensed person Krystle Properties sent to do the plumbing work caused, and the maintenance department neglected proper action and while doing so lied and talked down to me.
Krystle Properties had a person who isn't licensed to do plumbing work on our neighbors unit, he messed up and caused our toilet to over flow causing feces to get all over
N. R.
Jun 30, 2019
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Vtown K.
Jun 18, 2019
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What cant i say about this group??? The moment i walked in the atmosphere was friendly .The staff was helpful.
When i called i was always answered by a real human.
I ended up turning in an app as there was an amazing place on a Ct.
I happened to be able to drive past and a kind lady named Davina gave me directions to the home.
It was a coincidence but we were actually headed to the same place.
Davina works for Krystle properties.
This staff member was very knowledgable about the home and actually sent me an app right on site via cell. She was patient while i filled out the app and
When i called i was always answered by a real human.
I ended up turning in an app as there was an amazing place on a Ct.
I happened to be able to drive past and a kind lady named Davina gave me directions to the home.
It was a coincidence but we were actually headed to the same place.
Davina works for Krystle properties.
This staff member was very knowledgable about the home and actually sent me an app right on site via cell. She was patient while i filled out the app and
Judah B.
Jun 11, 2019
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Krystal, I reached out to all of your senior staff including you and you very well know that. To date, no one has contacted me. Because I have an application on file, you have my contact information. Again, no one has contacted me to date. Your qualifications are not tough, the problem is the lack of professionalism and illegal/discriminatory behavior. I have reached out to the CA Department of Fair Housing and Employment and hopefully they will get the answers to questions that I asked and you refused to answer. Clearly for you, the reply here on Yelp is a marketing attempt. There was no action
