The CustomEyes Experience combines comprehensive, personalized vision care with a premium boutique experience. Give up the generic online experience. Our personalized care will make you feel confident in your eye health and excited to invest in your vision. We pair clients with premium quality frames and lenses based on their unique style and vision needs.
Cheap online options don't match up to the unique style and superior quality of the brands we carry. Plus our consults ensure you get the frames and lenses fit for your style and needs.
Cheap online options don't match up to the unique style and superior quality of the brands we carry. Plus our consults ensure you get the frames and lenses fit for your style and needs.
Services
Comprehensive and personal care in a stress-free environment so you can easily keep your eyes healthy and your prescriptions up to date. A boutique experience designed to bring the personal touch back to eyewear and contact selection. We offer the largest selection of premium eyewear brands in Chicago!
Reviews (10)
El Kiper
Jan 28, 2022
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If you have trouble seeing, feel your way to Custom Eyes Roscoe Chicago for the absolute BEST Optometrist (Jen) who will get you back to 20/20 vision with thorough optical diagnosis, latest equipment and technology, and a fabulous selection of the hottest trendsetting eyewear on the planet! All this store needs is a runway and catwalk!! Spectacular service with a smart and professional staff that will guide you through the latest eyewear trends and help you find the most comfortable look and fit. Ask for Chuck, he's seriously a Chicago fashion eyewear and clothing guru extraordinaire! Check out
Paul Ketz
Jan 22, 2022
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First time visiting CustomEyes (Roscoe) today. The exam was quick and painless. Love the new technology that prevents the need to dilate your eyes. My optician, Speed Best, took the time and had the expertise to match new frames to my face shape and personality. Overall, a GREAT experience. I highly recommend checking this team out!
Charles Thomas
Dec 21, 2021
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I scheduled an eye exam nearly a month prior to my visit. I inquired as to whether or not my insurance was accepted, and was told it was. When I arrived for my exam, I was greeted very “awkwardly” almost as if they didn’t expect me to be a customer. After introducing myself (you think staff would initiate the greeting) I was informed that they “sent me a text message” stating my insurance wasn’t accepted a few days prior. The message was filtered into my spam messages.
The receptionist simply goes “sorry you had to come all of this way” she didn’t ask if I would like to proceed
The receptionist simply goes “sorry you had to come all of this way” she didn’t ask if I would like to proceed
Mark Zieba
Jan 24, 2020
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Tiffany Sutton
Jan 24, 2020
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I have been going to Custom Eyes (originally on Southport) since 2003! I have also been bringing my now 14 year old here since he was 2. They have always been very patient and accommodating when he's broken or bent his frames.
I love the staff and doctors. They care about their clients, and it truly shows. Dr. Jen and Nicole are the best. Keep up the good work, Custom Eyes!!
I love the staff and doctors. They care about their clients, and it truly shows. Dr. Jen and Nicole are the best. Keep up the good work, Custom Eyes!!
Jeremy Wyatt
Dec 01, 2019
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We love CustomEyes and have been trusting our eyes to the ladies at Roscoe for ages. Dr. Jen takes time to explain exam results and is personally invested in your eye health, while Nicole and the store staff make the best suggestions on lenses, fit and a wide selection of frames. Knowledgeable, freindly and fun.
Alysia Tan
Oct 04, 2019
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Nicole and the team are wonderful. Our entire family has been loyal customers for years. Every time we go in for exams and/or new glasses or contacts they are incredibly helpful and knowledgeable. Our youngest son was continually breaking his glasses and they were very helpful in fixing whenever possible and ultimately recommending glasses that would be more durable in the longer term.
David Baker
Jun 05, 2019
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John Gschwind
Jun 02, 2019
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Alicia Taylor
Dec 19, 2016
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I first chose this place because it was walking distance from where I lived. After my first visit, I swore I'd never go anywhere else. They're extremely attentive and the receptionist Nicole goes above and beyond. She gives you honest criticism on your frame choices steering you towards what looks best, not what's most expensive. She also takes her time with helping you. I never felt rushed or like I was a nuisance taking so long to pick out frames. Their frames are fantastic, by the way. The doctors are also super nice. I moved 4 years ago to the burbs and still drive the 35 miles to get my eyes