Topline HVAC
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Topline HVAC
With over 20 years of service excellence providing the Chicago area with the absolute best in plumbing and HVAC services, you cannot go wrong in turning to the professional team at Topline. Our business began in 1999 and since then we have made it our business to provide the most affordable and reliable workmanship that the area has ever seen.

We guarantee the quality of our work on each and every job, so that you know when you are turning to Topline that you can get the service of a company that you can trust. Each and every one of our employees has undergone extensive background checks, and we only hire the most professional and experienced contractors around.
Services
At Topline, we're here to help with the heating and cooling systems in your home. We've been offering top-quality HVAC repair, replacement, and installation services in Northern Chicago since 1999 - and our track record is unmatched with 5 star service reviews! We can install or design any type of heating or cooling system required in your home or business and we're only a phone call away if your system needs repair or service.
Keeping your Chicago home comfortable and helping you save money on your heating and cooling bills is what Topline HVAC does best. No matter how extreme the Chicago area weather gets in the winter and summer months, Topline HVAC has you and your family covered. From furnaces to heat pumps, Topline services, repairs, and installs all brands and types of heating systems.
At Topline, we can help you maintain, replace, install and repair the system you have or replace it completely. As factory- trained technicians, we can provide routine periodic inspections, licensed warranty and post-warranty repairs, and immediate emergency response. We service and repair all brands and all types of air conditioning systems: central air, heat pumps, and ductless air systems.
Topline services and repair all brands and all types of air conditioning systems: central air, heat pumps, and ductless air systems. We will come in and balance your Chicago HVAC system for comfortable temperatures in every room the system covers. You could potentially save up to 60% on your energy bills with new high-efficiency equipment.
At Topline we provide all the routine maintenance and tune-ups that your air conditioning system needs to be ready for the summer. Keeping your air conditioner running smoothly is a must and is a great way to stave off potential repairs and to avoid the expenses of system failure. By conducting routine annual maintenance on your air conditioning unit you can rest easy knowing that you won't be having any trouble this summer staying cool.
Reviews (19)
Leni R.
Leni R.
Jan 08, 2022
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I called to help with a leak from my older furnace , spoke to Denise in office and tech Deven came out , worked on it did get it running again and recommended a new system. the unit was at least 20 years old and time for new so I was happy to meet with Marcus and got a great deal on a Rheem system . couldn't be happier with my experience with Topline.
Brett Kinley
Brett Kinley
Dec 20, 2021
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Do not use this company. Hard stop. They have missed 3 appointments without calling to let us know they wouldn't be available and put the burden on us to follow-up on their mistakes. Dealing with Diana, Marcus, and every other employee at this company is like talking to a brick wall. They say sorry but offer no explanation for their mistakes and just expect the customer to move their schedule around and assume the burden of all the inconveniences that they cause. I would rather deal with a cable company than this train wreck of an organization. They do not care about their customers and do not
Jim C.
Jim C.
Dec 05, 2021
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Look elsewhere -- this company is terrible. Had a furnace with a clogged condensate drain and needed someone to get it cleaned out and running again. The Topline "technician" that came out did not do any actual diagnosis on the unit other than taking the cover off. They said we would need $1900 in parts or a new furnace. No thanks. Called another company and was up and running in less than an hour.
Tiffany Otis
Tiffany Otis
Apr 24, 2021
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We have had nothing but trouble with this system. This has been a terrible ordeal for my family and this company has no integrity or accountability for there unprofessional actions. It’s like we have purchased a lemon. We have to take legal action if no one repairs our system. Please do more research about this company and there service department before using this company. We were told that this $10,000 system was top of the line and this system was compatible to my home , but that is not true and I’m tired of begging and pleading for help. This is a very stressful time with the pandemic and
Jackie S.
Jackie S.
Nov 20, 2020
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I absolutely 100% recommend this company to anyone who needs an honest awesome air conditioning and heating service provider. In 2014 I needed to replace HVAC unit. I called Topline HVAC and booked an appointment with Sam, next day he arrived on time He was able to show us different makes and models of both air-conditioning units and furnaces and find the best models and deals for us. They installed Trane Xc95m energy efficient . It was truly a timely and phenomenal service and we been very satisfied and happy with it unit saved us money on Electric / Gas bills. And today they installed my new
Mel O.
Mel O.
Oct 18, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
called in to get some information and the customer service rep was very informative and helpful in answering my questions. Thanks for your help Lenice. Good customer service is hard to come by and this place has it!
Eric Dolence
Eric Dolence
Sep 16, 2020
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Can't say enough great things about Topline! Sam and the whole team are top notch! They took the time to explain to me what was going on, before giving recommendations on repairs and a quote. As a first time homeowner, it was great knowing they aren't in it just for the money, they really want to do right by their customers and make you aware of what is going on. Reasonable pricing, great service and got me scheduled within a few days of calling, I'm definitely going to be using them for all my HVAC needs going forward. Thanks again for the recommendation Patrick Bodame!!
Damaris Osuna
Damaris Osuna
Sep 03, 2020
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Positive: Professionalism
I met with Marcus for an estimate and he was great, when I called in to set up the installation I spoke to Lenice who was very helpful and answered any remaining questions I had..the installation great I am very happy with the work. I highly recommend Topline.
Service: Installation
Marilynn Green
Marilynn Green
Sep 01, 2020
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Positive: Professionalism
For someone who has recently started working there,It’s really admirable how my friend Lenice always see projects through from conception to completion. Lenice is an excellent customer service representative,& is very excited to learn more about HVAC and the good company values Topline holds.
Maria Clas
Maria Clas
Aug 17, 2020
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Positive: Professionalism, Responsiveness
Very very friendly staff. The woman who helped me I believe her name is Lenice was extremely nice and helpful in helping me get my repair. Thank you!
Service: Repair HVAC
Shelly Stone
Shelly Stone
Jul 23, 2020
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My AC stopped working on a 90 degree day and it was after hours. Topline was able to get someone out to me ASAP and the after hours trip charge was so reasonable compared to many other places I called of which many were double! To add to this, Sam, the responding technician left a lasting impression because not only was he prompt and knowledgeable but he went above and beyond. Helping both in the moment but also to share future concerns for consideration without ever pushing an up sell. And he was on point because I could confirm how cooling worked per room and much of what he expected to be happening
Danny Dauphin
Danny Dauphin
Dec 10, 2019
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When scheduled to come out and provide a "free estimate", they will not actually provide that estimate. They'll send a guy out to review your property, waste three weeks of your time waiting for the results of that estimate, and then inform you that they can't provide the estimate, as they don't have a person available to do the work. Of course, the fact that you've never discussed when you need the work done doesn't matter. They just kept you on the hook for weeks that you could have spent trying to get another plumber to check things out.
Chelsea
Chelsea
Aug 07, 2019
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This place is great! Brad was super friendly and willing to talk me through the details of my issue and what they could do to take care of it. Problem solved in less than 48 hours, and we needed parts replaced. Fantastic and fast.
Mike R.
Mike R.
Apr 22, 2019
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I called Topline to do a repair on my b vent for my furnace. My storm collar seal was leaking which cause an elbow and approximately 3 feet of b vent to corrode. All I needed was the the corroded sections replaced. They advised they would only do the job if they replaced all the venting down to the furnace in the basement. I have a two story home and replacing everything would entail opening up walls. It would be thousands of dollars to do that. Why would i spend $$$ on things that don't need replaced. The dispatch fee is ridiculous. I will never call them again.
Brian B.
Brian B.
Aug 05, 2018
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A couple of years ago I had a favorable experience with them. So favorable that I signed a maintenance contract. Had a technician out again two+ weeks ago for regular maintenance on our AC units and it was a terrible experience. First, I requested 8am and he showed at 10am. Secondly, his "maintenance call" lasted five hours - including telling me that he only needed about 30 minutes to proceed to be there another three hours (and left for an hour to go have lunch!!!). I had to ask the guy three times if he would fill up our coolant in the units and he said he kept forgetting to... I reviewed
Chrissy T.
Chrissy T.
Dec 26, 2017
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PHENOMENAL SERVICE!!! Topline went above and beyond my expectations, Nasser was kind enough to find the time to make a trip to my parents house after finding out they were without heat. It's rare to find companies that make your concerns a priority and Topline did just that for us! Look no further, call Topline!
Phil M.
Phil M.
Jan 08, 2017
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Topline is the best. My RayTherm boiler stopped dead at about 8pm. This is a all copper boiler that not many people in Chicago work on. I was expecting a long cold couple of days. The service manager diagnosed the problem over the phone and I was back in business by 9:30pm. I will always call these guy first. Thank you.
Sinan Khamo
Sinan Khamo
Jan 07, 2015
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I've used Topline multiple times, and will keep using them for all my hvac needs. Always very detailed and clean with their work
John P.
John P.
Jul 24, 2011
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103 heat index and central ac goes out.a call to top line with a service request at 10 am they explained they were busy and would be their as soon as possible, very understandable. They called numerous times to give me updates. Jim showed up at 8 pm and he was very courteous even though you can see it was a long day for him. He treated me and my ac great and got it running in 30 minuntes with no bs or upsales. I even talked to Sam the boss to tell him what a great job he did. Totally recommend them to a friend or family. Honest and courteous and very professional.
Thanks for a job well done.