Fichte Endl & Elmer Eye Care
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Fichte Endl & Elmer Eye Care
Our mission is your vision and we strive to provide top-notch eyecare care in a comfortable, professional atmosphere. The eye doctors and staff at both our Amherst, NY and Niagara Falls locations are experts in their field. They are trained in the latest techniques and procedures. Our world-class facility offers the best technology available for all your eye care needs.

Amherst and Niagara Falls - receive advanced treatment for your cataracts from a caring team right here in your community. From children to seniors, patients trust our team for regular eye exams, glaucoma treatment, corneal surgery, cosmetics and more. Your eyeglasses can be an extension of your personality and style.
Services
We are located on the corner of Niagara Falls Blvd and Creekside Drive. The entrance to our office is on CREEKSIDE DRIVE not Niagara Falls Blvd. We have plenty of free parking and a large lot. To find the entrance easily please park closest to Creekside drive and look for our entrance there. Established in 2000, our Amherst office is our laser center.
LASIK eye surgery is an investment in yourself. You will save money over time by having the procedure. More importantly, you gain freedom from glasses and contacts. Advertised costs for LASIK vary widely; don't be duped by bargain offers at low low prices. As with most medical procedures, you pay for the quality of your surgeon, their experience, and the technology available.
At Fichte, Endl & Elmer Eyecare, you always have access to information and educational resources to help you make the best decision regarding your health and vision. Here, find engaging content via our blog and news sections, explore FAQs, download forms and documents, watch videos and more! Always seek the advice of your physician or other qualified health care provider.
Various types of appointments will require that your eyes be dilated during your visit. Some of these include a full/annual eye exam, diabetes check, etc. Please remember to bring a pair of sunglasses and or a driver for these situations. You can also call us at 716-564-2020 to check and see if your eyes may be dilated on your upcoming visit.
After reading the HIPAA privacy statement we ask that you print this acknowledgment out and sign it. When you arrive for your initial appointment, please bring a signed copy to the office. By law, we must keep it on file as a part of your medical record. Download this PDF to view the full warranty information we give out with every pair of glasses we sell.
Reviews (23)
David Feaman
David Feaman
Nov 02, 2021
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I'd been wearing glasses everyday of my life since I was 5 years old - I'm 41 now - and yesterday I got the Lasik eye surgery. While my eyesight was a little hazy yesterday - a routine occurrence after the procedure - I can see clearly today!
From day one - from the initial consultation to the surgery and to today when I went back for the follow-up - everyone was very friendly and treated me as their first priority.
Brian, the laser tech, took his time to walk me through every step of the process. He was always compassionate about my concerns and cared about my experience going forward.
Dr.
Kristy Davis
Kristy Davis
Sep 30, 2021
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I had lasik eye surgery with Fichte, Endl and Elmer. They were great and very supportive before during and after the surgery. I highly recommend.
Mike Kane
Mike Kane
Aug 07, 2021
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My wife and I both had lasik surgery at F,E& E Eyecare and I have never experienced a place with with such amazing customer service. From the minute we walked in there until the minute we left, we were taken care of and treated so well by all staff involved. I highly recommend this place.
Bernard Woods
Bernard Woods
Aug 05, 2021
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Best eye care in western New York, the staff and doctors are wonderful, experienced and highly rated.
Dane Jochen
Dane Jochen
Jul 28, 2021
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I have always just paid out-of-pocket for eye exams and glasses and the receptionist informed me that out-of-pocket was no longer permitted. Sounded bizarre.
Ess Bee
Ess Bee
Jul 28, 2021
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My son had an eye exam at the pediatricians, and they were unsure about visual acuity and wanted a formal test. I scheduled him here. It is a rip off. They had to do a simple visual acuity using the chart, but they made a much bigger issue out of it. The visual acuity was fine, but then this Optometrist wanted eyes dilated for refraction. I reluctantly agreed. Then he suggested that we should do a retinal scan as well. When I asked him why, he indicated that my out of pocket cost would not change as this would be picked up by insurance. So, get the unneeded procedure done so that the office can
Devine Devile
Devine Devile
Jun 04, 2021
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First and foremost, I would like to thank Brian for giving me tips as well as getting set up with my procedure. I also would like to thank Dr. Endl and his team with the PRK procedure I received on April 2nd. I am so happy with the end result and can't say enough about the professionalism of this company! Thank you!
Adam Cavazos
Adam Cavazos
Sep 22, 2020
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Ethel at the front desk is very rude! I was there for an eye exam in late February for contacts before the shut down. I never received a call until July 14 from Brian stating my contacts had arrived. I explained to him that I couldn't pick them up until the beginning of August. When I arrived to pick them up they informed me that they were sent back. They kept stating they had reopened up in May basically blaming me for not knowing their reopening schedule. I called the next day to get a reason why they were sent back if the contacts were "custom made" for me. I explained to Ethel that I had not
Jennifer Krey
Jennifer Krey
Aug 15, 2020
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I wish I could give zero stars! Front desk staff is nothing but rude. Been a long time patient here & will never go back. Doctors and optical dept are great but their costumer service cares nothing about you, just money. Thanks for not caring one bit about my health and just filling your pockets. I’ll go somewhere where I am appreciated. I’ve never had a problem paying any of my bills or copays, learn to treat the people that treat you well with more respect!
Over The Hill & Far Away Mountaintop
Over The Hill & Far Away Mountaintop
Jun 07, 2020
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I had my first procedure done way back in 2000 and things went well. Fast forward to now and my vision had finally gotten worse so I made a appointment to be evaluated again. This most recent experience was just all around bad. The staff who I dealt with were not helpful or polite. It really seemed like all they cared about was making the money and nothing else. Well they got to keep my evaluation fee but that was it.
When I had my first procedure done everyone was great and that is why I chose to return. After this last experience I would not recommend them to anyone. I would like to think that
Scott F.
Scott F.
Mar 17, 2020
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Make sure you get everything in writing they changed the price on me 2 days before surgery by $300 plus dollars
Brian C.
Brian C.
Sep 26, 2019
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I have been a customer here for about 10 years and finally took the plunge and got the all Laser Lasik procedure done last month. You must first go in and get a consultation done, there is a fee for this but it was waived due to a promotion they were running for Christmas in July. It also gave a 20% discount. The procedure itself is really easy, you are only in the operating room for about 15 minutes total. It is uncomfortable but not that bad. The first night you cannot see that well and your eyes are sensitive but it gets better each day. I would say by day 2 I was seeing pretty clearly. The
Renee J.
Renee J.
Jul 19, 2019
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I went in to purchase eyeglasses after i was told that i was not a suitable candidate for Lasik surgery since I work in front of a computer 8 hrs a day. Jeff in the Optical Department helped with my eyeglass order, and sold me the Chemistrie sunglasses without mentioning that there would be two magnets on my regular glasses. When I picked the glasses up two weeks later, I was very upset. Gordy explained that if I tried hard enough, I would see my nose, which I found to be an appeasing analogy. He said to give the glasses a couple weeks to get used to which I've done, and if I'm still
Joelle R.
Joelle R.
Feb 08, 2019
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Had Lasik Surgery in 2010. Every patients prognosis is different. It can last from 7 to 13 years, as the aging process of every persons eye is different. If you think you will have perfect vision forever you are not a good candidate for this procedure. My vision lasted for 9 years with great vision, will opt to get the surgery again once the money is saved. It costs 1600-2100 per eye if you are eligible and rarely covered by insurance. It was worth it for me not having to worry about contacts or glasses. I just recently called and spoke with Debbie on the phone. She was very polite and knowledgeable
Nicole C.
Nicole C.
Aug 18, 2018
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I got LASIK surgery on both eyes in March of 2014. My vision at first was 20/15... better than 20/20! It did go back to 20/20 (still SUPER impressive!) but they said it could get better if my eyes weren't so dry. That's been the only issue since I had the surgery. My eyes feel a little cloudy and sometimes eyedrops really don't do anything. I may take them up on their suggestion of putting artificial tear ducts in to help with that.

I've been recommending LASIK to anyone I know that wears glasses or contacts that I've come across within the last 4 years... one of which
Jeff B.
Jeff B.
Jul 05, 2018
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My experience having LASIK was great! The office staff & assistants were very helpful in scheduling and letting me know what to expect in the weeks ahead. Dr Elmer performed my procedure. Him and his staff made me feel relaxed and confident throughout the 10 minute process. It's been about 6 weeks and my vision continues to improve. I'm between 20/20 & 20/15. No more contacts, glasses, just occasional drops.
Jeff R.
Jeff R.
Jan 04, 2018
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Waiting time is ridiculous. They didn't charge me $150 after the consultation so the next day they called me to come make the $150 payment, very inconvenient. Spent a total of 3 and a half hours there just for a consultation.
Hella S.
Hella S.
Oct 15, 2017
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Not sure what went wrong with this place; for years I recommended Fichte to anyone who asked because it was so professionally run and the optometrists were really wonderful, but after my last experience, never again.

Here's my list of grievances:

1. Making an appointment is shockingly challenging; the receptionists have this habit of hanging up (happened 2-3x in a row in one day!) mid conversation. I don't think it's done on purpose, it's probably some other issue, but still, annoying.

2. You. Will. Wait. If I was going to see one of the MDs here, I'd be more understanding
Sharon O.
Sharon O.
May 15, 2017
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Unbelievably unprofessional. Called with what turned out to be a detached retina. Even though I described symptoms in detail, receptionist did not recognize it as an emergency. After calling back AGAIN, was finally seen the next day. Doctor had his young son with him through the entire exam and emergency consultation. STAY AWAY
James R.
James R.
Aug 20, 2016
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I am now two months out from my PRK procedure and I think at this point I have enough understanding to write a decent review, so here goes.

First off, this clinic offers an outstanding value because their prices are very reasonable and you really do get a lot for your money. As my first foray into for-profit healthcare, I was pleasantly surprised. The flat fee for the procedure covers the pre-surgical evaluation, the surgery itself, and multiple post-surgical followups. Also included are some trivial but convenient supplies such as ice packs, analgesic eye drops, medical sunglasses, and a
Barbara B.
Barbara B.
Jun 10, 2015
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The dreamy Dr. Endl manages my opthalmic needs. This is a large, very busy, well-run opthalmology practice with two locations (Niagara Falls Blvd. @ Creekside in Amherst, and a new Niagara Falls office opening next month at Packard/Porter).
Terrific, friendly staff, lots of patient education. Everyone is very well trained & very competent. I have never felt rushed here.
Plenty of free parking.
Samantha M.
Samantha M.
Jan 04, 2015
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The staff here is amazing! I've been going to this office for about 15yrs, even though I've lived outside of Buffalo for almost 8yrs. The care I receive here cannot be found elsewhere in the country, I've tried!

Both my parents & my sister have had their LASIK done here, all of my grandparents have had their cataracts done here too, every procedure has been smooth & successful. We wouldn't trust our eyes to anyone else!
Suman M.
Suman M.
Aug 12, 2014
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I received my LASIK correction by Dr Elmer one month ago. From answering questions over the phone, scheduling appointments, GREAT financing options, the very helpful open house, initial eval, surgical day and post ops - I have nothing but great things to say about my experience the whole way through. The staff and opthomologists here are very attentive to the needs of every patient from what I saw being in their office.

And my procedure? Flawless. I wish I would have done it years earlier, but seeing as I only recently moved to this area, I'm very happy I waited and had it done right by