Gilbert Eyecare
Call now
Call now
Website
Call
Gilbert Eyecare
For over 45 years, Gilbert Eyecare has been providing Hampton Roads with the best in unusual & unique eyewear. With Eye Doctors & Opticians in our Norfolk & Virginia Beach locations, we have the latest styles & fashions in designer glasses & sunglasses in the area. Our skilled team members employ their vast experience in eyewear fashion to ensure that your glasses are the perfect complement for your personal image.

To help you see the difference at Gilbert Eyecare, you can use our high tech visual fashion system, which allows you to see how you look in a variety of frames while you wear your current glasses. No more squinting into a mirror and guessing how you look.
Services
Gilbert Eyecare has been Hampton Roads source for exceptional eye care and one of a kind eyewear for over 50 years. Gilbert Eyecare provides you with a team of skilled optometrists and unparalleled opticians. We have taken the time to build a unit of knowledgeable staff that treat every patient like a part of the Gilbert Eyecare family from the moment you walk through the door.
Gilbert Eyecare offers Comprehensive Eye Care to patients. The eye care professionals at the Norfolk and Virginia Beach offices not only can appropriately determine eyeglass and contact lens prescriptions, but also fully assess the eyes looking for both eye and overall general health problems. Annual eye exams are important because the eyes are the window to patients health and well-being.
Retinal Wellness Scans - This advanced scan can replace the need for dilating drops in most cases! Our camera uses the latest technology to simultaneously take a picture of the inside of the eye while also performing Optical Coherence Tomography (OCT) to take careful retinal measurements. The resulting picture is excellent for photo documentation by giving your doctor the ability to easily compare changes from year to year.
Gilbert Eyecare can help! Whether you need glasses for reading, driving, working or playing, Gilbert Eyecare has a range of exceptional products that will help you to see your best! Your eye doctor's job is to help determine your prescription. Your optician's job is help you find the right frame and glasses lenses to fit your needs!
Learning about your eye health can be complicated - and might even seem overwhelming at first. To simplify things for our patients, we've created our Eye Health Library, a comprehensive library of vision-related information. We invite you to browse through our library to find information that will help you better understand how your vision works, common eye conditions, surgeries and how your vision changes as you age.
Reviews (22)
Tamara Miller
Tamara Miller
Dec 13, 2021
Report
Everyone was so sweet and professional. I would recommend anyone to go here.
Vincent Rhodes
Vincent Rhodes
Dec 13, 2021
Report
I’ve been buying my glasses here for many years. Outstanding customer service, phenomenal selection of frames, knowledgeable staff and a commitment to ensuring you look great and your glasses are perfect. Love, love, love Gilbert Optical.
Marsha Teasley
Marsha Teasley
Dec 05, 2021
Report
I have been going to Gilbert eye care for 15 + years. Dr. Gilbert, other doctors and his staff
are great and very professional and very helpful. Plus is they are fast and still get excellent care and easy to get appointments as well. I recently refer my husband to Gilbert eye care he absolutely love his experience with them as well. Plus they have excellent price for glasses for all budgets which I love since I work on a budget. They also have two locations one in VA beach the other in Norfolk. You won't be disappointed . I end it here. I could go on and on about my experiences which have always
Stevevgoodman
Stevevgoodman
Nov 26, 2021
Report
Definitely the best eye care office serving Hampton Roads. Dr. Gilbert made room for me at a last minute appointment to address some concerns I had. Not rushed and my issues were resolved.
Nicole Williams
Nicole Williams
Oct 21, 2021
Report
I haven't had an bad experience...All of the staff and Doctor's are very pleasant. They explain everything to you and they give you the best plan possible to help with your eyecare. Gilbert Eyecare is the best.....
Mary Mantey
Mary Mantey
Oct 03, 2021
Report
I had a wonderful experience at Gilbert Eyecare. From the moment I walked through the door I was greeted with warm hellos and obviously very happy employees. I had zero wait and I was treated so well. The opticians were responsive to questions and explained everything so well. Then the lovely woman who helped me find my frames was amazing. I don't think I have ever been this excited about a pair of eye glasses!
Matthew Glaubke
Matthew Glaubke
Sep 22, 2021
Report
Fantastic customer service. Dr Gilbert is professional, without being stuffy. His sense of humor while giving you the best vision outcome is second to none. The entire staff is relaxed, yet professional. Everyone is a delight to work with for your vision needs!
Lee Olrogge
Lee Olrogge
Aug 25, 2021
Report
Dr. Gilbert takes the time to explain your eyes and prescription. He doesn't pressure you into buying new glasses. His frame selection is nice; he has stylish and affordable frames for everyone. I've been his patient for nearly 10 years.
Russell Charles
Russell Charles
May 27, 2021
Report
I was recently down to visit my daughter and family last week from Pennsylvania and bent my glasses very badly while trying to get out of their hot tub. One call to you guys and I was told to come right over and was blown away by what a great job Bernadette did fixing my glasses and what a warm friendly atmosphere at your facility. I sure wish I lived 400 miles closer to you guys so I could come there all the time. Thank you so much ,you guys turned a very bad day into a very nice Memory . Russell Charles.
Jennifer O'Brien
Jennifer O'Brien
Nov 18, 2020
Report
My son got sick the morning of his appointment in the middle of COVID and I called as soon as they opened and they charged me 50 dollars for not canceling 24 hours in advance. That’s terrible customer service
Casey Hatter
Casey Hatter
Sep 18, 2020
Report
Super friendly staff squeezed me in at the last moment and helped repair my glasses on the spot! Wide selection of frames too.
April McPeak
April McPeak
Apr 22, 2020
Report
Highly recommend! Dr. Gilbert does more than the typical, run-of-the-mill eye exam. He truly takes his time during each of my visits to actually understand MY life circumstances, and then determines the best approach for improving my vision. His staff is extremely friendly, professional, and efficient; from reception and eye techs, to finding the… perfect pair of glasses, they always ensure that I'm comfortable and happy with my visit and my purchases. Although I've moved to another state, I will always return to Virginia Beach to see Dr. Gilbert.
John Zimmerman
John Zimmerman
Feb 15, 2020
Report
Highly recommend! I went to the Norfolk location and Dr. Gilbert was wonderful. He took the time to explain everything since this was was 1st time having an exam. The ladies then helped me pick out frames the… worked for my face. I was nervous and the whole staff put me at ease from the phone call to make the appointment until today when I picked up my 1st pair of glasses. Thank you to everyone! 100 Stars ⭐️
Marc R.
Marc R.
Jan 14, 2020
Report
Dr Gilbert is always great to deal with. He is not the typical Dr who rushes in and out. David takes the time to explain things to you. He is friendly and easy to deal with. The whole office staff is great also. I was welcomed as soon as I came in. The technician helped get me prior to seeing the Dr was also very friendly and helpful. Setting the appointment online was easy. Go to see Dr Gilbert you wont be disappointed.
Brittany Layton Mitchell
Brittany Layton Mitchell
Mar 18, 2019
Report
Love that I get so many compliments on my Tom Ford frames from Gilbert Eyecare. It gives me the opportunity to highly recommend people and a business I adore. Drs. Gilbert, Falsetta, Seth Gilbert and Donna Wynn at Gilbert always keep me looking like a million bucks. And they do the same for my referrals! In the last ten days alone, TWO of my friends... Robin Bowman and Roxanne Wood... raved to me about their excellent experience at Gilbert Eyecare. Thanks, Gilbert Eyecare, for being THE BEST place for eye exams and eyewear in Hampton Roads!
Anna K.
Anna K.
Sep 07, 2018
Report
Great Service!!! We went there to get my Mums glasses fixed. She is here for vacation an the little things that let the glasses sit on your nose (I obviously dont know the right term for it - but hopefully you get what I mean) broke and therefore had to be fixed.

The friendly woman who welcomed us to the quite busy store, fixed the glasses within Minutes, cleaned them up for us and did all of this without charging us a penny! That is great Service. Will definitiv come back here to get some sunglasses for myself :)
Trent B.
Trent B.
Feb 04, 2018
Report
Be very careful here. I NEVER had an Optometrist bill my Blue Cross Blue Shield for a "medical decision of low complexity" for a just a refraction exam. I asked for the invoice at end of the time of exam - they could not provide due to computer issues. I asked again months later - nothing. Now many months later I am billed for services that were never asked about nor detailed during the exam of my child.

This is possibly unethical and I have reported it to the insurance board for false charging.

BE CAREFUL! Ask for the invoice!!!!!
Melanie C.
Melanie C.
Jan 06, 2018
Report
I had a wonderful experience at Gilbert Eyecare! I would highly recommend this location due to their awesome customer service & quality of products.

Unfortunately, I broke my glasses trying to clean them right before going into work. Thank goodness I had backup contacts, but prefer to wear my glasses. My prescription was expired and I needed one immediately! My husband called around and Gilbert Eyecare was the ONLY place that had open appointments on a Saturday.

We arrived about 10 minutes before my appointment and there was some new patient paperwork I had to fill out. The staff were friendly
Tyler M.
Tyler M.
Jan 03, 2018
Report
My wife broke her glasses, unfortunately, so we popped into Gilbert Eyecare for an exam. They took care of us quickly and were very friendly!

From the receptionists to the doctor, they genuinely cared about how we were and how our experience was going. We laughed, chatted, and had a great exam. The equipment seems to be up to date as far as I can tell. Our appointment started right on time, too!

I highly recommend Gilbert Eyecare for eye exams. The glasses are a bit expensive, but you can get cheaper online.
Matthew S.
Matthew S.
Aug 26, 2015
Report
When I transitioned out of the Navy and asked my neighbors to suggest an optometrist, they recommended Gilbert Eyecare. That was a great recommendation. Dr. David Gilbert conducted a friendly and patient-focused eye exam. He took the time to understand my vision needs and to answer my questions. In a similarly patient way, optician Courtney Thomas guided me through frame and lens selection and fitting. I could not be more pleased.
Courtney M.
Courtney M.
May 07, 2012
Report
I can't say enough about Gilbert Eyecare! The optometrists here are simply amazing. I had an ocular migraine for the first time and Dr. Gilbert himself gave me his cell number due to how scared and in pain I was and called me every 15 minutes until my vision was restored. They saw me the day after and were so kind. They were the first optometrists to fully answer my questions and explain my particular eye sight and astigmatism to me. They take great care in educating their patients and I really appreciate that. I trust the doctors here implicitly and will continue to rave about this practice
Ellen D.
Ellen D.
Feb 24, 2011
Report
I recently switched to Gilbert Eyecare. Previously I was going to another eye care center that I was very unhappy with. A friend of mine referred me to Dr. Gilbert & I couldn't be happier with him & his staff. They were able to get me a last minute appointment b/c my contact prescription expired with my old doctor & I needed new contacts ASAP.
I showed up to my appointment 5 minutes early & I was seen immediately (already a HUGE improvement over my old eye care center). A technician did a couple initial assessments & took pictures of the back of my eyes (instead of dilating