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Our firm is built on service to each client's personal needs. Each day we strive to improve our personal service and to deliver professional results that matter. We bring knowledge, dedication and customer service to all we do. In order to rent smart, we bring you the information you need with accurate, updated listings that are available if posted.
Our firm is built on service to each client's personal needs. Each day we strive to improve our personal service and to deliver professional results that matter. We bring knowledge, dedication and customer service to all we do. In order to rent smart, we bring you the information you need with accurate, updated listings that are available if posted.
Reviews (28)
Adam S.
Dec 13, 2019
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Timmy G.
Aug 22, 2019
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I can't even get them to call or email me back. Don't even bother. I got an initial response on my first email, someone asked for Information (nothing sensitive, but still) and then nothing....radio silence. Mind you, I responded to his email less than 12 hours later (he sent it at 9pm, I work very early in the morning and thus go to bed early, he didn't really consider that when responding to this review with such disdain) I've now emailed and called 4 times. You have apartments, I have a need to move. This could all be very simple.
Sean P.
Jul 28, 2019
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I was very happy with Erick helping me find a tenant 2 years ago with him going above and beyond what I expected of him. I asked him again this year to look for a new tenant for me and to no surprise, he again went above and beyond. Because he knew I am out of town, he volunteered to help me meet the new tenants and handle certain mundane tasks with my new tenant. He also throughly review all the candidates and only present me with the candidates that meet the criteria I set. This saved me a lot of times to only review excellent candidates; instead of poorly qualify candidates. I will not hesitate
Nye A.
Jul 10, 2019
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These people deserve less than zero stars. Straight up scam artist. They post apartments they aren't available and photos that are misleading. Example they have a 2bed 1 bath posted with photos of 2 different bathrooms!! When you inquire about the misleading photos they are down right rude. He insisted upon asking credit , income information before even introducing himself or showing any units. Very sketchy and unprofessional. Do your self a favor work with a more reputable company that has some decency in dealing with people. Total waste of time!!
EDIT! My credit scores are great across
EDIT! My credit scores are great across
Edwin M.
Apr 04, 2019
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Inquired about a property with "managing broker" Erickson Ocasio and immediately felt like I was being racially profiled and disrespected. I could not believe with the kind of money I make that I would he treated like this as a prospective client. Bad bad bad business Mr. Ocasio and for you having a Latin last name I really hope you didn't sell out completely aye bendito!
Tricia H.
Mar 03, 2019
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Follow up 2: yelp has the option of reporting business owner comments that violate the Yelp code of conduct. I have reported Erick for slander since his claims are completely false. For everyone who had the same experience, go to Yelp on their webpage (not mobile device) and click on the flag under his comment. Let's get this liar off of Yelp!
Erick just wrote in a follow up that I didn't meet the financial requirements of the apartment. He never ran a credit check, we literally exchanged two emails. He never offered to show me the apartment. He never ran a credit check or an employment
Erick just wrote in a follow up that I didn't meet the financial requirements of the apartment. He never ran a credit check, we literally exchanged two emails. He never offered to show me the apartment. He never ran a credit check or an employment
Travis
Jan 26, 2019
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Poor customer message below———
The company has an extensive list of impressive places and that definitely got my interest.
Erickson does respond to emails quickly but I tried to call for more information. The “receptionist” who answered spoke in a very condescending manner. He asked why I was calling when I already had Erickson’s email and his tone made it seem like he was speaking to a child. I never and I mean ever hang up on people but we aren’t trying to use your service and we should be talked to in a respectful manner, so I did hang up.
I emailed Erickson about this and he
The company has an extensive list of impressive places and that definitely got my interest.
Erickson does respond to emails quickly but I tried to call for more information. The “receptionist” who answered spoke in a very condescending manner. He asked why I was calling when I already had Erickson’s email and his tone made it seem like he was speaking to a child. I never and I mean ever hang up on people but we aren’t trying to use your service and we should be talked to in a respectful manner, so I did hang up.
I emailed Erickson about this and he
Willie Walton
Dec 24, 2018
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Giovann was great, communication was timely and never seemed sketchy through the whole process. He handled the leg work far are negotiating the terms of my lease and reassured me of things that might not have been clear. Really appreciated his assistance in helping me find what I was looking for in the South Loop Chicago.
Iprince A.
Sep 06, 2018
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I decided to work with this company as a lot of the listings I saw on various sites were through I move as the management company . I read a lot of the reviews online about bad experiences but I was hoping that maybe it was just a few disgruntle people . I know you can't make happy so I said ok what the heck I will give it a whirl .
The first contact came from Erick the manager I'm assuming . Who asked me a series of questions about what I was looking for, about credit and annual income . I was then contacted my Veronica who got my contact information from Erick . Who asked me the
The first contact came from Erick the manager I'm assuming . Who asked me a series of questions about what I was looking for, about credit and annual income . I was then contacted my Veronica who got my contact information from Erick . Who asked me the
Xuong Phu
Aug 15, 2018
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My condo is up for a new tenant again and I immediately thought about iMove Chicago as they was able to find me a tenant quickly last time ( and a very good tenant ). To no surprise, iMove Chicago fulfilled my expectation. Erick answer all my questions and is always patience and prepare. When my place is up for a new tenant again, I will definitely reach out to iMove Chicago for the 3rd.
Candy A.
Jul 13, 2018
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The best!!
Needed to rent my condo and had previously listed the rental with the Apartment People with little result. The entire process, handled by Erick, was great. He was attentive, prompt and provided constant communication on viewings and the entire process. The lease was drafted/reviewed quickly and he showed up in person to meet with myself and my tenant on several occasions.
I would HIGHLY recommend using them in Chicago. My condo was rented less than 2 wks after listing!!!
Needed to rent my condo and had previously listed the rental with the Apartment People with little result. The entire process, handled by Erick, was great. He was attentive, prompt and provided constant communication on viewings and the entire process. The lease was drafted/reviewed quickly and he showed up in person to meet with myself and my tenant on several occasions.
I would HIGHLY recommend using them in Chicago. My condo was rented less than 2 wks after listing!!!
Cassie N.
May 24, 2018
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Had a great experience working with Giovann. He was quick to respond and friendly. He made the process easy and was always available if we had any questions. We had some difficulty with the approval process and he worked with us the entire way until we got approved. Would definitely recommend working with him to find your next apartment
Dayna V.
May 09, 2018
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I would like to specifically write my review about the agent Giovann.
A few weeks ago I reached out to Giovann in hopes of viewing an apartment. He promptly and professionally messaged me back about the unit I was interested in, and willingly worked with me and my hectic schedule. He actually met with me to show the unit various times and was completely honest and helpful when I needed information about both the unit and lease. I highly recommend Giovann; he is friendly, competent, willing, and flexible.
A few weeks ago I reached out to Giovann in hopes of viewing an apartment. He promptly and professionally messaged me back about the unit I was interested in, and willingly worked with me and my hectic schedule. He actually met with me to show the unit various times and was completely honest and helpful when I needed information about both the unit and lease. I highly recommend Giovann; he is friendly, competent, willing, and flexible.
Sara H.
Apr 13, 2018
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Giovann was extremely helpful in showing us many apartment options for our budget. He explained the neighborhoods and what to expect our budget to buy in terms of apartment size and amenities. He was professional in every sense and helpful through the application process. I would definitely recommend his services to others.
Brittany G.
Apr 03, 2018
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Ericka B.
Mar 24, 2018
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Jorge Vidro
Dec 17, 2017
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Wanted to Thank Erick Ocasio. He guided me on my first purchase of my property in Chicago. He was knowledgable, helpful and was available throughout the entire process whenever I had question. He had a ton of experience with Neighborhoods, Pricing and the Mortgage Process. He was quite, quite savoy when negotiating the price and got $40K off the price of the original condo. Great Broker.. Thank you!!
Tabitha Bogart
Nov 24, 2017
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Mireya Ramirez
Nov 23, 2017
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Joy Dirisu
Nov 13, 2017
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B. Massie
Oct 28, 2017
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Rebecca Smith
Oct 26, 2017
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Giovann was very helpful in my search for an apartment. He responds to texts very quickly. I ended up with a place that had everything I was looking for plus more great features that I didn't even think I would be able to find in my budget. Giovann helped me get my ideal move-in date as well. Overall he made the process very easy and stress-free.
Dee G.
Aug 02, 2017
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I'm shocked by all of the negative reviews, be it I did not have interaction with Mr. Ocasio but I did interact with a tall black man (sorry I forgot his name).
Anyway, that gentleman treated me extremely kind, even though my credit wasn't up to par I left there not feeling bad about my self because he tried to work with me being honest the entire time and explaining to me what the owner wanted, which I completely understood.
I think most of the negative reviews come from not understanding the process, those agents can't waste time answering questions for people that don't
Anyway, that gentleman treated me extremely kind, even though my credit wasn't up to par I left there not feeling bad about my self because he tried to work with me being honest the entire time and explaining to me what the owner wanted, which I completely understood.
I think most of the negative reviews come from not understanding the process, those agents can't waste time answering questions for people that don't
Ria D.
Jul 16, 2017
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Unfortunately replies like this proves that your establishment shows zero professionalism and poor customer services. For you to assume that I am an international student is either racist or just plain poor judgement. Either way... you are giving your establishment a bad reputation. Please think before you post a reply.
Phillip Maira
Jun 02, 2017
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Giovann was very helpful and professional as my roommate and I were looking for a new place. Though we chose an apartment not associated with iMove, we are extremely happy with the apartment we were shown. It ended up being our backup out of 9 places. Giovann tried finding the best apartments that fitted our requirements and we were pleased with those that were suggested. Will contact them in 16 months if we decide to not renew the lease.
Chun T.
Oct 18, 2016
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Updates- Reply his another comment below:
1. First-I'm not an international student.
2. Second-You are mean first, (as all the reviewers said they got the same type of mean email from you), And you are racist not only for the skin color but also for the career.
3. What do you mean I was rude with all your agents, I even didn't call or get your number.
4. Get over it. Don't try to make excuses to cover your poor service. If you have a good service, proof it and serve better. This is what Yelp stand for.
Erickson O.
Owner
One minute ago
Block & Report Owner
You are an international
1. First-I'm not an international student.
2. Second-You are mean first, (as all the reviewers said they got the same type of mean email from you), And you are racist not only for the skin color but also for the career.
3. What do you mean I was rude with all your agents, I even didn't call or get your number.
4. Get over it. Don't try to make excuses to cover your poor service. If you have a good service, proof it and serve better. This is what Yelp stand for.
Erickson O.
Owner
One minute ago
Block & Report Owner
You are an international
Carmelo D.
May 23, 2015
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I answered imovechicago add on craighlist about an apartament for rent, their agent show me the unit and i decide to applay, i pay them 75$ for credit check and they ask me to pay 725$first month rent for lock the place and say i will refound you if is not going tru.
Before sign any rental agreement, i decide to do not rent the place and ask to refound the first month rent,
THEY REFUSE , i call the owner Ocasio and with very rude manner say to read the applicatio, they give me only a recieve signed by their agent and not by me who state in very fine printing "the first month rent will not
Before sign any rental agreement, i decide to do not rent the place and ask to refound the first month rent,
THEY REFUSE , i call the owner Ocasio and with very rude manner say to read the applicatio, they give me only a recieve signed by their agent and not by me who state in very fine printing "the first month rent will not
Daswell D.
Oct 20, 2014
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Do yourself a favor and avoid this company. I had the misfortune of dealing with Erickson Ocasio...
I expressed an interest in a unit through their website and asked for an address (so I could map my route to work). Instead of simply providing this information or simply stating that they cannot provide it just yet (for whatever inexplicable reason), he simply ignored the question. After exchanging several emails with this guy (him asking me a bunch of questions and me asking him for the address on at least three occasions), he still has not provided the address of the building but now knows my
I expressed an interest in a unit through their website and asked for an address (so I could map my route to work). Instead of simply providing this information or simply stating that they cannot provide it just yet (for whatever inexplicable reason), he simply ignored the question. After exchanging several emails with this guy (him asking me a bunch of questions and me asking him for the address on at least three occasions), he still has not provided the address of the building but now knows my