Belle Grove at Custer is conveniently located in historic Richardson, Texas just minutes away from the Richardson Civic Center, Richardson Heights Village, and the University of Texas at Dallas. Belle Grove's exclusive amenities are sure to exceed your expectations. Relax on our sundeck next to our sparkling swimming pool or enjoy the convenience of onsite clothes care centers and a relaxing courtyard.
Offering exceptional customer service and an enjoyable living experience is our goal here. We invite you to contact us today to schedule your personal tour at Belle Grove at Custer!
Offering exceptional customer service and an enjoyable living experience is our goal here. We invite you to contact us today to schedule your personal tour at Belle Grove at Custer!
Reviews (17)
Jack Smith
Jan 27, 2022
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Derrick Johnson
Jan 24, 2022
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Paul S.
Jan 16, 2022
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Pests are coming inside from the crawl space underneath the buildings. Mud slide when it rains, flooding, and walkways. Rust stains in toilets. Cheap paint used on cabinetry, and it will stick to your dishes. No washer dryers inside the units; you have to go to the laundry room. You may or may not have all machines working, and it's quite overpriced. I reported broken dryers and washers at least once a month since I've lived here.
The parent company has an answering service that has no idea what's going on. If you can't talk to someone face-to-face, then just don't bother.
Legitimately, this
The parent company has an answering service that has no idea what's going on. If you can't talk to someone face-to-face, then just don't bother.
Legitimately, this
Glen Killoran
Dec 27, 2021
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Leo Luna
Nov 11, 2021
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Chris G.
Jun 19, 2021
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Off site people that answer the phone, when the office CONTINUOUSLY REFUSES TO ANSWER, literally have no knowledge whatsoever about the apt, apt complex ect. We literally asked, "what do yall know?" With their reply being "Not much." Why do we have them? Spend money on another office person to help answer the phones that is actually on property and can help. Instead of taking down a note to send to the office, because either those messages never get read, or never get sent. Again, why do we have them? I've waited weeks on replies, had to call back and they said they never received an email/message
Claudia Alejandra Lopez
Sep 18, 2020
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The reason number ONE I was forced to move out was the incident that happen April 24, 2020 at 1 am that involves police two times. Which prior I had given notice for a different reason. Do not state in my move out I was buying a house when the main version is different VIOLANCE. Which the action about the incident should have been asking the other person to move out and not keeping an individual that cause violence in the community. Now management is asking to pay over $2,000.00 for my move out keeping the person that cause damage to our apartment and violence. I have proof I clean my apartment
Dallas Caulkins
Jun 24, 2020
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Living here was definitely the worst experience I have ever had. The staff was rude and difficult to work with. The apartment itself was old and riddled with problems. I cannot even begin to list the issues I had in the year that I lived here. I had to call the City of Richardson and file a formal complaint against the property manager who was not properly handling a leak in my apartment. Sadly, the Code Enforcer knew the property manager by name because of the amount of complaints filed at this complex. Did I mention there is no hot water hookup for your washing machine?
The attached pictures
The attached pictures
Lacy Marco Gutierrez
Apr 06, 2020
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Sammiah Pemitchell
Oct 02, 2019
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Andy Goodman
Aug 23, 2019
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Just moved here about 1 month ago. It has been a shaky start but there are positives as well. I thought 3 stars would be a fair start as I will update rating as I progress through my lease.
Pros: great location, park nearby(dogs), quick maintenance, office hours are fair, pretty quiet area and staff appear eager to assist. I find the apartment… spacious and very comfortable. Internet is great especially for streaming 4K and online gaming.
Cons: quite a few big issues(maintenance) upon move-in, I was caught off guard with additional fees that were not disclosed upon signing lease, shower
Pros: great location, park nearby(dogs), quick maintenance, office hours are fair, pretty quiet area and staff appear eager to assist. I find the apartment… spacious and very comfortable. Internet is great especially for streaming 4K and online gaming.
Cons: quite a few big issues(maintenance) upon move-in, I was caught off guard with additional fees that were not disclosed upon signing lease, shower
Jennifer Swanson
Jun 22, 2018
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Hands down worst place I've ever dealt with while on a vacation. Towed my car at 10:48 PM when the car was already registered with the building. Received no help or explanation on to why my car was illegally towed. Had to pay cash, my vacation plans completely screwed and now have to wait for money to be sent. I was told to wait until Monday the day I leave. Absolutely ridiculous they will be hearing from my attorney for my lost time, money, car and stress
Rafa Rivera
Jan 03, 2017
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I have been here since 2012 , the maintenance crew is good hence the 1 star, other than that bad, where do I begin I used to live in a 2 bedroom in the 800 side it was much nicer, now I live in the 700 hundred and the apartment is older much older the roaches are everywhere even during winter. The staff at the office is horrible they want to charge even for a fax!!!!
Andres Vasquez
Nov 30, 2016
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Gundi Lynn Beamis
Aug 21, 2016
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I need help! Laundry is broken I only wanted them to put up an out of order sign so i don't drag my laundry in and nothing works I'm a senior so I do not have the strength for this! My rent is almost 1600.00 a… month. I am on month to month because my home burned down and I'm still waiting a year later for my home to get rebuilt.
My Desert Love Designs & Blog
Aug 14, 2016
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The Good: Location, across the street from the 3-story public library, post office, city hall, good eats, and Dollar General
Laundry room - $1 for wash, $1.50 for dry - CON: hot days the system that takes your credit payment overheats.
Quiet neighborhood with nice landscaping.
Large closets.
the BAD: check under the sink before you sign up. Take a close look at your fixtures. Ask for a screen door like some of the other units. Water bill is $50-125 a month. Guessing its for the landscaping. This is for a one-bedroom. Bath tub was painted white! And now its peeling. Upstairs leak caused the
Laundry room - $1 for wash, $1.50 for dry - CON: hot days the system that takes your credit payment overheats.
Quiet neighborhood with nice landscaping.
Large closets.
the BAD: check under the sink before you sign up. Take a close look at your fixtures. Ask for a screen door like some of the other units. Water bill is $50-125 a month. Guessing its for the landscaping. This is for a one-bedroom. Bath tub was painted white! And now its peeling. Upstairs leak caused the
Natalie Culver
Jul 07, 2016
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This place is a joke. From the very beginning, we were told our floor plan would have many features that it did not end up having. The "wood" floor is basically just peel and stick and paper thin so it bubbles all the time and tears very easily. The countertops are painted on and constantly chips. The apartments are old and the management only… cares about patching the issues in the cheapest way possible, so everything just keeps breaking over and over. We had a problem with the shower in the master bedroom not draining ever since we moved in, and they sent maintenance numerous times just
