Rosin Optical
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Rosin Optical
My experience was excellent. The staff is delightful, professional, knowledgeable & helped me from start to finish. My eye exam was done by Dr. Williams - I was very impressed & plan on recommending her & Rosin to my friends. Erica got me all set up. Cat helped me choose my glasses & order contacts, both of whom are great!

Michelle & Wilmarie are wonderful! Basically, I get quality care, attention & service at Rosin - Thank you. Getting eyeglasses here was a breeze. I walked in, chose the frames I liked, provided prescription, and they were available in a week. They accepted my insurance, were very friendly, and have great office hours.
Services
Rosin Eyecare is dedicated to the health of your eyes. We strive to serve each one of our customers with the best eyecare in the Chicago area. Our patients, employees, and community are the core of our business. Our success is founded on providing individualized care in a fun, friendly, and engaging environment.
At Rosin Eyecare, we have the best comprehensive eye exam in Chicago to measure the health of your eyes. It is important to have an eye exam every 1-2 years depending on your age, family history, and current use corrective lenses. Our eye doctors complete more than just the routine eye exam, they test for different eye conditions, review family history, and ensure optimal eye health.
For over 90 years, generations of Chicagoans have relied on Rosin Eyecare for their eye care needs, and we'll continue to carry on this tradition, even in the most difficult times. As we look forward, we wanted to share some positive news with you. We've taken significant steps to ensure a safe environment in our offices.
Rosin Eyecare has been correcting generations of Chicagoans' vision for over 90 years, and in that time, we've only expanded our services and improved our expertise.

With over 40 convenient locations throughout the Chicagoland area, you can get started on your journey to improved eyesight from just about anywhere with an experienced and compassionate staff by your side, working tirelessly to ensure that your LASIK experience is as easy and comfortable as possible.LASIK is one of world's most sought-after vision correction surgeries.
Clear vision is priceless - but Rosin Eyecare knows that paying for eye care can be a concern for many families. We want to help you get the superior vision care you need at a price you and your family can afford. Explore some of your financing options below to see how we can help you offset any out-of-pocket costs.
Reviews (21)
Katie Mason
Katie Mason
Nov 24, 2021
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The doctor was great. She is very knowledgeable and provided level of detail with explanations that helped me understand everything.
The person that fitted me for the glasses wasn’t as clear as far as what selections to choose, I received my glasses and they made the vision worse and in a different color tone. I think if I would’ve received better explanation I wouldn’t have the issue with the color tone changing.
Caroline M.
Caroline M.
Oct 18, 2021
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Mistake. I should have gone back to Costco. Out of three pairs of glasses, one a sunglass and one a spare, only one was the correct prescription. Not necessarily the fault of the technicians working in the stores but rather the lab that they use to grind and make the lens for the glasses. After 5 weeks and over a $1,000 I am still waiting for my glasses.
Jen Rosin
Jen Rosin
Sep 03, 2021
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I have had two recent encounters with Rosin Eyecare in Northbrook: the first time I went in, Shelby was incredible helpful and patient in helping me pick out and order some new sunglasses. I also had a pair of (prescription) regular glasses that have been sliding down my nose for months. He adjusted them and I love them again!!
Second encounter was over the phone, ordering a replacement for a pair of sunglasses I lost. They placed the order and within a week the new sunglasses were at my door.
Thank you Rosin Eyecare!
Nancy Peter
Nancy Peter
Aug 20, 2021
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Excellent doctors. Found the trouble with my eyesight and corrected it. Technicians did a great job helping choose new glasses. Friendly, competent and helpful.
Denise Blinick
Denise Blinick
Aug 03, 2021
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I had a great visit at this Rosin Optical in Northbrook. i left very happy with new contacts and i can see great. the optimetrist was very smart and solved my vision issues. He explained things very well. i will deginately go back.
Ronie H.
Ronie H.
Jul 09, 2021
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Rosin Eyecare is what you get when you let private equity into health care. They are more concerned with their profits than your vision.
Shauna W.
Shauna W.
Jun 22, 2021
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I have been a customer of Rosin Eyecare for over 10 years. In the past, they have fulfilled orders for lenses in a timely manner. However, 3 years ago there was a significant delay on my order (getting new lenses in an old frame I like). Now, I have been waiting over 30 days for the Lab to complete my order. Whoever they have working in the lab now are incompetent. They have scratched the lenses 3 times, which means I have to wait another 3 weeks for the production of my lenses. This is unacceptable. Unfortunately, however attentive the employees are at Rosin locations (I have been working with
Emma Schneden
Emma Schneden
Jun 20, 2021
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Rosin is fantastic! I tripped over my dog and broke my glasses. They were able to get me in the next day, and expedited my glasses shipment so I had them a week later! Real lifesavers.
Mark Rawlins
Mark Rawlins
Jun 09, 2021
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Absolutely the worst service. Had been a customer for many years and when I needed a spare contact lense in an emergency situation, they were more interested scheduling me for another test. I offered to get a test that day just so I could get a spare lense but they were too busy and seemed dis-interested in my situation. Needless to say, it was not hard finding other optometrists in the area that would test me same day and provide a spare contact lenses. You really find out the substance of an organization in times of need. ROSIN DOES NOT CARE ABOUT THE CUSTOMER, JUST THEIR REVENUE AND THEIR SCHEDULE
Judith P.
Judith P.
Jan 19, 2021
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Our family has been coming to Rosin for more than 2 decades. My husband began with the Berwyn location, and we have migrated with them. We're excited about their excellent eye care and ultimate success. Dr. Jonathan Rosin, personally, performed my lasik surgery about 15 years ago! Wow! We have been satisfied and loyal clients.
Let me start with this: the doctors are good.
Lately, though, there's been a huge shift. Where the front desk staff had been warm and welcoming, we've noticed that they're quite rude. Most that we have encountered were in diapers (if they were even born
Rod C.
Rod C.
Dec 18, 2020
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Great staff and doctors! They use the latest technology for eye exams! Fast and efficient service! I will continue to get my annual exams at this location! Get your Lasik done from Rosin, they are the best!
Evelyn R.
Evelyn R.
Dec 12, 2020
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Went in with Lasik in mind after getting requesting an email quote from their website. They answered any questions I had before the appointment by email so I was ready when I got there. My consultation was very professional and the optometrist was friendly. I was easily booked for my lasik surgery within days (there was a cancellation that opened up a spot).

Dr. Rosin is an excellent opthalmologist, educated at Northwestern medical, and taught there for many years. He has been in practice for over 20 years and he took wonderful care during my procedure. I absolutely recommend this surgeon for
Ashley Amelianovich
Ashley Amelianovich
Aug 23, 2020
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I can only speak for the Northbrook location. While I’ve had good experiences with the doctors here, the front office is always a mess. I’ve lost track of the number of times they’ve screwed up my appointments, my prescriptions, my orders. I continue to come because the doctors are good and the location is convenient, but be warned. The experience is not a smooth one.
Lulu Mack
Lulu Mack
Aug 19, 2020
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Rosin Eyecare is the Best!!! This summer they saved my eyesight when they detected narrow angles in my eyes and sent me to the Eye doctor for successful eye surgery! We have gotten 5 pairs of glasses threw out the years from Rosin Eyecare and have always had great service, care and the best glasses. I highly recommend Rosin Eyecare!
Stanley Coffman
Stanley Coffman
Jul 12, 2020
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Every single individual with whom we came into contact was very friendly and professional and very knowledgeable. I unexpectedly got my eyes examined while we were there looking for glasses for my husband; I wasn’t planning on it but found some L.A. Eyeworks frames I loved. Absolutely everything was great. We ended up not buying glasses because they do not currently offer polarized transition lenses. I would highly recommend this place regardless.
Jo B.
Jo B.
Nov 23, 2019
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Where r my glasses? Are they in yet? I believe eyeglass and contact wearers have asked the same questions I did of Rosin Eye Care in Beverly on the southside of Chicago. I'm 35 days later and still waiting. On 10/19/19 I ordered new glasses. 2 weeks later a phone call from Porcha (sp) informed me my glasses were in. That same day another call, the glassss were being sent back to the lab, they did not apply the Antiglare coating. Great, this error was caught by the staff. In 2 wks I would leave the city for an extended period, but Porcha assured me the glasses would be returned from Rosin
Melika S.
Melika S.
Sep 06, 2018
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First time getting contacts and everyone there made it a very welcoming and easy experience. Everything was explained to me thoroughly and the appointment went at a good pace that wasn't rushed or felt like I was made to wait around forever. Only reason I didn't give 5 stars is because I also felt that like some others have said the contacts were pretty expensive for me even after insurance.

What really prompted me to write this review though was the sweet card I got in the mail from the gentleman who helped me with the process of actually fitting my contacts. I know they probably send
Ruvalcaba J.
Ruvalcaba J.
Feb 08, 2018
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They have very rude staff members , if you can drive your business elsewhere please do so.
Judy P.
Judy P.
Aug 09, 2017
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I just got a "FINAL NOTICE - To Collection, Legal" Notice from Rosin Eyecare for $5.37. I never received any of the previous mails as it must have gotten lost during my move but to get this from my son who finally received this last night and dated 7/26/17 and said I had 14 days to pay or it will be sent to collections. WOW.. I called and spoke to Michelle at the Michigan office and she was so nonchalant about it and said "so you took care of the payment? So you should be fine, now" My phone number have not changed so with one phone call, I would have taken care of it. Oh well
Haley E.
Haley E.
May 19, 2017
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Came in today as a new patient. Arrived 10 min early hoping it would be quick, as it is a work day for me. They made me wait 45 minutes. I finally asked if we could start the appointment soon, but the doctor was still with a patient. I offered to stay a few more minutes if the doctor could meet with me right away, but they would not accommodate. I will not be returning - it was a complete waste of my time.
Valerie K.
Valerie K.
Sep 30, 2015
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Terrible customer service.
They were trying to make sure I buy my contacts through their service. So they gave me an estimate - AND filed a claim that led to a hold on my insurance benefits. When I started shopping around online I could not use my benefits because they were on hold. So i had to spend an hour in the morning trying to resolve this issue.
The price they quoted was not the best too.
I am very disappointed about this way of tricking people into buying. I am definitely not coming back.